Note fondée sur 41 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,3 Propreté de la chambre
4,1 Service et personnel
3,6 Confort de la chambre
4,0 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Plus dur.... impossible....
Publié le 10 oct. 2019 sur HotelsOn dort sur une planche surmontée d’un matelas de 9 cm.
A éviter... sauf pour ceux qui veulent réserver plus dur qu’un futon.
Ibis peut-il faire pire ? J’en doute.
Un mini savon en tout et pour tout pour ajouter à la mesquinerie de ce qui est fourni.
par un voyageur
cheap (and nasty)
Publié le 30 juin 2024 sur HotelsLike student accomodation but it is very cheap.
It costs £30 / for 2 people to stay here for 1 night - it costs £15 for my dog to stay in his boarding kennel, so exactly the same. I also paid more for a breakfast in a different hotel in Torun. It is very cheap but it is basic - it has a bed, toilet, shower and TV but that is about it.
Commentaires de Gestion de l’hôtel
10 juill. 2024 par ibis budget Toruń, Gestion de l’hôtel
Dear John,thank you for taking the time to tell us about your experience at the ibis budget Torun. I am sorry that your experience did not meet your expectations. Please allow me to express my sincerest apologies. We strive to provide a superior service experience for every customer and your feedback is very important to us. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you soon.Sincerely, Katarzyna Woźniak-Patalon, Shift Leader
par un voyageur
Publié le 3 juin 2024 sur Hotels
Commentaires de Gestion de l’hôtel
10 juill. 2024 par ibis budget Toruń, Gestion de l’hôtel
Dear Junyoung, thank you for taking the time to tell us about your experience at the ibis budget Torun. I am sorry that your experience did not meet your expectations. We hope to see you next time at ibis budget Toruń!Sincerely, Reception
par un voyageur
Gangavstand til gamlebyen
Publié le 24 mars 2024 sur HotelsForholdsvis rimelig, nær gamlebyen. Grei frokost, men steinharde senger.
Commentaires de Gestion de l’hôtel
30 mars 2024 par Donata, Gestion de l’hôtel
On behalf of myself and the entire Ibis Budget Toruń team, I would like to thank you for your opinion after your stay in our hotel. We are glad that you were willing to share your observations with us and highly rated our hotel. I apologize for the inconvenience caused. We hope to see you again.
par un voyageur
Publié le 1 oct. 2023 sur Hotels
Commentaires de Gestion de l’hôtel
2 oct. 2023 par EB, Gestion de l’hôtel
Dear Mr Colin,Thank you for taking the time to write a review about the Ibis budget hotel in Toruń. We are sorry that your stay at our hotel was not a good one. Please accept our apologies for any inconvenience caused during your stay. We hope that you will give us a chance and visit the Ibis budget hotel in Toruń again.Sincerely, Reception of the ibis budget hotel in Torun
par un voyageur
Publié le 20 août 2023 sur Expedia
Commentaires de Gestion de l’hôtel
23 août 2023 par ibis budget Toruń, Gestion de l’hôtel
Szanowna Pani Aneto,Jesteśmy bardzo wdzięczni za Pani opinię dotyczącą pobytu w ibis budget Toruń. Otrzymanie pozytywnej opinii jest dla nas zawsze wielką przyjemnością. Mamy nadzieję, że kolejny pobyt w naszym hotelu będzie tak samo przyjemny i udany jak poprzedni.Z poważaniem,Recepcja hotelu ibis budget Toruń
par un voyageur
Publié le 18 août 2023 sur Hotels
Commentaires de Gestion de l’hôtel
23 août 2023 par ibis budget Toruń, Gestion de l’hôtel
Dear Aleksandra,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Reception - ibis budget Toruń
par un voyageur
Konfor zayif
Publié le 13 août 2023 sur HotelsŞehire yakın , fakat resepsiyon ilgisiz ingilizce zayıf, ibis konseptine göre konfor zayıf bir otel
Commentaires de Gestion de l’hôtel
23 août 2023 par ibis budget Toruń, Gestion de l’hôtel
Dear Koray,Thank you for taking the time to tell us about your experience at the ibis budget Toruń. I am sorry that your experience did not meet your expectations. Please allow me to express my sincerest apologies.At ibis budget, we strive to provide a superior service experience for every customer, therefore your feedback is very important to us. It is our hope that you will give us the opportunity to better serve you in the near future.Sincerely,Reception- ibis budget Toruń
par un voyageur
Uncorfortable bed.
Publié le 20 juill. 2023 sur HotelsEverything was fine given the price so no complaints on that score.
I have to mentiin however the bed.
This was one of the most uncomfortable beds I have ever slept in. The matress was ultra thin and on a hardboard base ans was extremely uncomfortable.
Commentaires de Gestion de l’hôtel
7 août 2023 par Daria, Gestion de l’hôtel
Dear Sir Trevor,Thank you for staying at Ibis Budget Toruń and for leaving a review after your visit. We are glad that most of the services we offer met with your approval. At the same time, we sincerely apologize for the inconvenience related to the bed. We are very sorry that your rest was not entirely comfortable. We apologize again and hope you will decide to visit us again.Yours faithfully,Hotel Ibis Budget Toruń Centrum Reception
par un voyageur
Stuck in covid times.
Publié le 13 juill. 2023 sur Hotels1st we had to request for someone to clean room and change towels! I travel alot and having to read an itinerary in the room which i dont usually do is a 1st for me! It says for minimal contact! WHY! Covid was over 2 years ago,all other hotels dont do this and these are 4 star! Hotel needs to move on and put a rota on, last thing i want to do on a city break is organise my own room clean rota.
Air conditioning unit on full blast does not produce any sufficient cold air to change room temp, mid summer and room was still showing 21c at 2am,open a window and you get bitten.
I know its a budget hotel and cheap but one plug for modern day traveller is a joke.
Commentaires de Gestion de l’hôtel
24 juill. 2023 par Daria , Gestion de l’hôtel
Dear Sir Mark,Thank you for sharing with us your impressions after staying at Ibis Budget Toruń. We are sorry that your stay in our hotel did not fully meet your expectations. We have done our best to make you feel comfortable and sincerely apologize that we failed to make your stay pleasant. In our rooms there are hangers that are hung outside the door. This is information for our maids, which rooms to clean or improve, if our guests have such a need. We are very sorry that this solution did not meet your expectations.In addition, we apologize for the problems with the air conditioning. At the given time, there was a failure in our hotel, which unfortunately turned out to be so serious that its repair took longer than expected. Once again, we sincerely apologize for any inconvenience.We hope you will give us another chance and decide to stay again.Yours faithfully,Hotel Ibis Budget Toruń Centrum Reception
