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Zenitude Hôtel - Résidences Toulouse Métropole

3.0 star property
3-star eco-certified aparthotel near Place du Capitole

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Photo gallery for Zenitude Hôtel - Résidences Toulouse Métropole

Outdoor pool, sun loungers
Front of property
Superior Apartment, 1 Bedroom
Lobby sitting area
Fridge, microwave, coffee/tea maker, electric kettle
Reviews
7.8

Good

Popular amenities

  • Pool
    PoolPool
  • Gym
    GymGym
  • Laundry
    LaundryLaundry
  • Breakfast available
    Breakfast availableBreakfast available
  • Housekeeping
    HousekeepingHousekeeping
  • Pet-friendly
    Pet-friendlyPet-friendly

Check-in time

3:00 PM

Check-out time

11:00 AM

Explore the area

Map
1 Allee Antoine Osete, Toulouse, Haute-Garonne, 31100
  • Popular LocationToulouse Hippodrome1 min walk
  • Popular LocationZenith de Toulouse17 min walk
  • Popular LocationPurpan Hospital3 min drive
  • AirportToulouse (TLS-Blagnac)11 min drive

Room options

View all photos for Superior Apartment, 1 Bedroom

Superior Apartment, 1 Bedroom

Superior Apartment, 1 Bedroom

  • 32 sq m
  • 1 bedroom
  • 1 bathroom
  • Sleeps 4
  • 1 Queen Bed, 1 Twin Bed and 1 Double Sofa Bed

View all photos for Family Apartment, 1 Bedroom

Desk, soundproofing, wheelchair access

Family Apartment, 1 Bedroom

  • 37 sq m
  • 1 bedroom
  • 1 bathroom
  • Sleeps 5
  • 1 Queen Bed, 1 Twin Bed and 1 Double Sofa Bed

View all photos for Studio

Studio

Studio

  • 18 sq m
  • Studio
  • 1 bathroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Apartment, 1 Bedroom

Desk, soundproofing, wheelchair access

Standard Apartment, 1 Bedroom

  • 27 sq m
  • 1 bedroom
  • 1 bathroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed OR 2 Twin Beds and 1 Double Sofa Bed

Similar properties

Room
Residhome Toulouse Occitania
Pool
Kitchen
Dryer
Pet-friendly
4.4 out of 5, Excellent, (787)
The price is CA $87
per night
CA $102 total
includes taxes & fees
13 Jul - 14 Jul
Residhome Toulouse Occitania

About the area

Toulouse

Toulouse Left Bank stay.With a stay at this Toulouse Left Bank aparthotel, you'll be within half a mile (1 km) of Toulouse Hippodrome and 2 miles (3 km) of Zenith de Toulouse. Purpan Hospital and University of Toulouse II are also within 2 miles (3 km).
View more Aparthotels in ToulouseOpens in a new window

What's nearby

  • Toulouse Hippodrome - 1 min walk
  • Zenith de Toulouse - 17 min walk
  • Purpan Hospital - 3 min drive
  • Place du Capitole - 8 min drive
  • Capitole de Toulouse - 8 min drive

Getting around

  • Le TOEC Station - 8 min walk
  • Zénith Tram Stop - 9 min walk
  • Blagnac Airport (TLS) - 11 min drive

Restaurants

  • ‪McDonald's - ‬19 min walk
  • ‪Arcane - ‬3 min drive
  • ‪Les 4 Petits Cochons - ‬9 min walk
  • ‪Pitaya - ‬3 min drive
  • ‪Quick - ‬20 min walk

About this property

Entire place

Zenitude Hôtel - Résidences Toulouse Métropole

3-star eco-certified aparthotel near Place du Capitole
There's a snack bar/deli on site. Public spaces have free WiFi. Zenitude Hôtel - Résidences Toulouse Métropole offers its guests an outdoor pool and a fitness center. A terrace, multilingual staff, and tour/ticket assistance are also featured at the eco-certified Zenitude Hôtel - Résidences Toulouse Métropole.

This 3-star Toulouse aparthotel is smoke free.

  • 1 building
  • 210 guestrooms or units
  • 5 levels
  • Built in 2005
  • Deli
  • Poolside lounge chairs
  • Breakfast available (surcharge)
  • Self-service laundry
  • Express check-in
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Terrace
  • No smoking on site
Zenitude Hôtel - Résidences Toulouse Métropole offers 210 air-conditioned accommodations with coffee/tea makers. Accommodations at this 3-star aparthotel have kitchenettes with refrigerators, microwaves, and cookware/dishes/utensils.

Rooms have partially open bathrooms. Bathrooms include bathtubs. Flat-screen televisions come with premium digital channels. Housekeeping is provided daily.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Arabic, Bosnian, Croatian, English, French, German, Italian, Portuguese, Serbian, Spanish

Property amenities

Pool/Spa

  • Outdoor pool
  • Sun loungers

Internet

  • Free WiFi

Parking and transportation

  • No onsite parking available

Family friendly

  • Playground

Kitchenette

  • Refrigerator
  • Microwave
  • Cookware/dishes/utensils
  • Electric kettle
  • Coffee/tea maker

Dining

  • Continental breakfast available for a fee daily 7 AM–10:30 AM: EUR 12.90 for adults and EUR 6 for children
  • Snack bar/deli

Bathrooms

  • Partially open bathroom
  • Bathtub
  • Towels provided
  • Eco-friendly toiletries

Entertainment

  • Flat-screen TV with premium channels

Outdoor areas

  • Terrace

Laundry

  • Laundry facilities

Work spaces

  • Desk

Comfort

  • Air conditioning
  • Heating

Pets

  • Service animals exempt from fees
  • Pet friendly
  • EUR 6 per pet per day (maximum EUR 5 per stay)
  • 1 total pets

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Low-height counter and sink
  • Raised toilet seat
  • Soundproofing
  • Wheelchair accessible
  • Smoke-free property

Services and conveniences

  • Concierge services
  • Tour/ticket assistance
  • Daily housekeeping
  • Multilingual staff
  • Luggage storage

Location highlights

  • Near a metro station

Things to do

  • Fitness center

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 210 rooms
  • 5 floors
  • 1 building
  • Built in 2005
  • At least 80% of food locally-sourced

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 9:30 PM
Early check-in subject to availability
Early check-in fee: EUR 10
Express check-in available

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
Late check-out fee: EUR 10

Special check-in instructions

The front desk is open Monday - Sunday (7:00 AM - 9:30 PM)
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 11 PM please contact the property in advance using the information on the booking confirmation
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: EUR 6 per pet, per day (maximum EUR 5 per stay)
  • Maximum 1 pets
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: EUR 200 per accommodation
  • A tax is imposed by the city: EUR 2.30 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately EUR 12.90 for adults and EUR 6 for children
  • Pet fee: EUR 6 per pet, per day (maximum EUR 5 per stay)
  • Service animals are exempt from fees
  • Early check-in fee: EUR 10 (subject to availability)
  • Late check-out fee: EUR 10 (subject to availability)
  • Housekeeping is available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses eco-friendly cleaning products
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. No onsite parking is available. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. This property uses eco-friendly cleaning products. The property is professionally cleaned.

Guests traveling with a service animal must contact the property prior to arrival.

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.

Property is also known as

Appart'City Hippodrome
Appart'City Hippodrome House
Appart'City Hippodrome House Toulouse
Appart'City Hippodrome Toulouse
Zenitude Domaine Lardenne House Toulouse
Hippodrome Toulouse
Toulouse Appart'City
Toulouse Hippodrome
Toulouse Hippodrome Appart'City
Appart City Toulouse Hippodrome
Zenitude Domaine Lardenne Toulouse
Zenitude Hôtel-Résidences Toulouse Métropole House
Zenitude Hôtel-Résidences Métropole House
Zenitude Hôtel-Résidences Métropole
Zenitude Hôtel Résidences Toulouse Métropole

Zenitude Hôtel - Résidences Toulouse Métropole Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 84 out of 289 reviews" "
Rating 8 - Good. 123 out of 289 reviews" "
Rating 6 - Okay. 58 out of 289 reviews" "
Rating 4 - Poor. 15 out of 289 reviews" "
Rating 2 - Terrible. 9 out of 289 reviews" "

8.2/10

Cleanliness

8.2/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Rachel

Stayed 1 night in Jun 2023

2/10 Terrible

Noel

Travelled with family
Disliked: Cleanliness, room comfort
BEWARE
This was the worst hotel I ever stayed at. PLEASE BEWARE! The room they gave me was not cleaned, stains everywhere, my son stepped on a dirty tissue, toliet was not flushed. There were rusty scissors just sitting on kitchen counter, it was horrible. Also, I had 6 luggages and they put me on the 4th floor which I thought was strange. The entire place did not smell right. I got a bottle of wine and they had no opener. I was suppose to be staying for 3 nights but I left after 2-3 hours once I was able to change my flights. They did not respond to any of my issues until about a week later and refused a refund and are telling me I stayed 2 full days. Now I am stuck disputing this with hotels.com ( who I use all the time and expected more help from) and with my credit card company now. This was so disappointing
Stayed 3 nights in Jan 2023

8/10 Good

Jacueline

Stayed 1 night in Dec 2022

8/10 Good

Andrew

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The entrance to the hotel is a little bit hidden and it's not very obvious where to go when you've reached it. This might be a real challenge when you come in darkness. The inner courtyard could be more pleasant. It would definitely benefit from some flower beds or shrubs around. Also, I would be happy if there was any English channel available on the TV in the room.
Stayed 1 night in Nov 2022

2/10 Terrible

Sarah

Awful
Receptionist was rude, we were asked to leave and didn't get money back, receptionist wouldn't let us in room to pack, she packed our stuff and my earrings are missing and some clothes, we were there 1 hour and had to leave, still waiting for refund as we didn't even stay but charged for 3 nights Avoif
Stayed 3 nights in Jun 2022

8/10 Good

Jawad

Business traveller
Liked: Cleanliness, room comfort
Stayed 1 night in Nov 2020

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, room comfort
Stayed 1 night in Jul 2020

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Customer service is great. The property is close to bus stop and the supermarket is next door. Staffs are friendly and thw manager is a great guy. He help us most of the time to what to do around the coty.
Stayed 4 nights in Oct 2019

8/10 Good

Jacqueline

Liked: Cleanliness, property conditions & facilities, room comfort
Good room a little way out of town
The location was quite hard to find and a longer walk into town than I had expected however there was a bar restaurant a few minutes walk down the road. Room was very good with a cplimentary bottle of water, a fridge and kitchenette
Bridge at Toulouse
Stayed 1 night in Sep 2019

6/10 Okay

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Noisy hotel with safe parking
Hotel was a good walk from the nearest metro but safe parking for our car. The room is ok unless its hot and you need to open the window, then its very noisy from 6:30am due to aircraft flying in to land (about 200ft above on the flight path). Also too noisy for us to sit around the pool. Apart from this we would still stay here again.
Stayed 2 nights in Sep 2019

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Aug 2019

4/10 Poor

Verified traveller

Travelled with partner
Disliked: Amenities
The room was smaller than expected. No air con, though was given a fan to borrow at no extra cost. It had one large window overlooking the pool so it needed to remain closed due to the noise. Free parking space was good, as was the bath. Overall a good atmosphere.
Stayed 3 nights in Aug 2019

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Stayed 1 night in Jul 2019

2/10 Terrible

usa_michigan, michigan usa

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
no air conditioning ! outside temperature over 30C at night. Cannot open window because of the proximity of the airport and airplanes flying right above it even at 1am. Complicated access codes not working. Simple check in took 15mins. Worst hotel stay in many years.
Stayed 1 night in Jul 2019

10/10 Excellent

Verified traveller

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The personals, pool and the room are very nice. Perfect choice!
Stayed 19 nights in Jun 2019

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2018

8/10 Good

MARTIN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2018

6/10 Okay

CR, Cadiz

Not for us, but that doesn't make it bad.
I think the place is better suited for transient workers that holiday makers. It was clinical and limited. The staff were kind and pleasant, and there was just about enough parking.
Stayed 2 nights in Sep 2018

10/10 Excellent

susan, london

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Surprised great find
Caring staff excellent breakfast good pool very laid back but efficient
Stayed 1 night in Sep 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place ideal for the indepenannt tarveller
Generally OK, the tram station is 800 metres away, so a little walking required, but an Aldi store right next door, so self catering was a breeze..
Stayed 7 nights in May 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel, staff and clean rooms! The breakfast was very complete !!
Stayed 1 night in Mar 2018

6/10 Okay

Jeff, Manchester

Liked: Cleanliness, staff & service
The Hotel was okay for a short stay
The Hotel is slightly off the beaten track. It was okay for me on a one night stop over but I wouldn't have wanted to stay for much longer. I definitely would not recommend this to a female staying alone. The staff on reception and the evening security guard were the only members of staff I had any contact with. All the staff were very nice and polite. The hotel appeared to be clean, my room was clean but it did seem a little tired. I didn't use any of the facilities so can't comment on the restaurant and the pool was closed at this time of year. (October). A 10 minute walk to the tram was fine during the day but a little uncomfortable at night. There is an Aldi store next to the hotel which was handy if your trip is self catering.
Stayed 1 night in Oct 2017

4/10 Poor

Julien

Disliked: Cleanliness, property conditions & facilities, room comfort
Disappointed.....
Stayed 1 night in Sep 2017

4/10 Poor

Rosita

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Sep 2017

10/10 Excellent

Esteban

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Safe place for the Family accommodation
Nice and clean will open swimming pool that children enjoyed
Stayed 1 night in Jul 2017