Note fondée sur 103 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,5 Propreté de la chambre
4,5 Service et personnel
4,6 Confort de la chambre
4,3 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 30 juin 2024 sur Expedia
Dirty. Overpowering smell of air freshener. Room smelled dank. Carpets and furniture with big stains on them. Room carpets were really dirty. Wore socks-they were filthy after 1 night!!
Commentaires de Gestion de l’hôtel
21 juill. 2024 par Ash P, Gestion de l’hôtel
Thank you for your stay. Sorry didn't like the air freshness as it was dank for you. Yes, that room has a stain of hot iron dropped on the carpet from a previous guest. We are in the process of changing that room carpet soon.
par un voyageur de Victoria
Publié le 28 juin 2024 sur Expedia
Great hotel, in a lovely town. Excellent staff and service.
Commentaires de Gestion de l’hôtel
1 juill. 2024 par Rob, Gestion de l’hôtel
We are very glad you had a good experience with us, Keith! Hope to see you again soon!
par un voyageur
Good for overnight stop over
Publié le 17 juin 2024 sur HotelsThis is an older hotel, but well kept. Room was clean. Staff was friendly and helpful. a good place for an overnight stop over.
Commentaires de Gestion de l’hôtel
17 juin 2024 par Rob, Gestion de l’hôtel
Hello Bill!Thank you for the nice review. We are glad we could accommodate you and hope to see you in the future!
par un voyageur
Publié le 15 juin 2024 sur Expedia
Commentaires de Gestion de l’hôtel
1 juill. 2024 par Rob, Gestion de l’hôtel
We appreciate you taking the time to give us a review! Thank you and hope to see you again!
par un voyageur
Publié le 26 mai 2024 sur Expedia
Nobody at front desk upon arrival. Rang bell and had to wait. Person who showed up was sweating, talking a mile a minute and shaking. Got to room, walked in and between the smell and the sheets that were at one time white and now are yellow we walked back to the front desk to leave and ask for a refund. Nobody was to be found. We decided it was better to drive the 4 hours home than to stay
Commentaires de Gestion de l’hôtel
2 juin 2024 par Rob, Gestion de l’hôtel
Hello Chris. We had four Chris's in house and 48 rooms rented that day. Firstly I would like to apologize for my appearance and delay coming to the front desk. We were having some plumbing issues in our laundry room but no plumber could make it out over the long weekend which left me trying to get it under control myself. Unfortunately, we have hard water in this area that after a few washes turns linens off-white. For customer review, we had a dozen new pillows in rooms with new pillowcases and that is where you see the difference between the new pillowcase and other linen. The whole property is no smoking and that room was empty for four days before your stay.
par un voyageur
Publié le 14 mai 2024 sur Hotels
Commentaires de Gestion de l’hôtel
1 juill. 2024 par Rob, Gestion de l’hôtel
Thank you for taking time out of your day to give us a review! Hope to see you again soon!
par un voyageur de Oconomowoc
Publié le 21 mars 2024 sur Expedia
No coffee machine in room. Clock didn’t work
Commentaires de Gestion de l’hôtel
24 mars 2024 par Rob, Gestion de l’hôtel
Hello Joseph! We offer 24/7 coffee, tea, and hot cocoa in the breakfast bar. The clock had come unplugged from the wall. We apologize for any inconvenience this caused you.
par un voyageur
Publié le 1 mars 2024 sur Hotels
par un voyageur
Publié le 25 oct. 2023 sur Expedia
par un voyageur
Awesome place, would definitely stay again
Publié le 19 oct. 2023 sur HotelsThe bed was comfy and the room was cozy. The service was outstanding!
Commentaires de Gestion de l’hôtel
25 oct. 2023 par Rob, Gestion de l’hôtel
We are so glad that you enjoyed your stay with us! Thank you for taking the time to post a review! We hope to see you again soon!
