Note fondée sur 22 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,5 Propreté de la chambre
3,5 Service et personnel
3,6 Confort de la chambre
3,4 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 26 sept. 2024 sur Expedia
par un voyageur
Publié le 23 août 2024 sur Expedia
There was NOTHING likale about this place. There were no reception, the Villa was n othing like the pictures shown on the website. The pool was mess and not safe to put your feet in. The yard was smelly and has too much bushes that weren't groom. We booked for 11 days could stayed one (only because it was late at night to find somewhere else to stay). Sdisappointing.unouter
par un voyageur
Questionable Quality
Publié le 21 janv. 2023 sur HotelsThe place appeared empty from the outside and the "office" was somewhere around the back. Was hoping to use the pool but it looked unclean. Took one look at the surroundings and decided not to check in.
Commentaires de Gestion de l’hôtel
23 janv. 2023 par Hunters Rest Villa, Gestion de l’hôtel
TO MR WHITE GOOD MORING SO SORRY ABOUT YOUR EXPERCENE WITH US WE ARE WAYS TRYING TOIMPROVE OUR SERVICES WITH OUR GUEST AND WE CONTUNETHANKS AGAINBEST REGARDS
par un voyageur
The worst!!
Publié le 6 août 2022 sur HotelsIt was the worst. The place needs lots of updating
Commentaires de Gestion de l’hôtel
7 août 2022 par Hunters Rest Villa, Gestion de l’hôtel
First and foremost thank you for taking time to share your feedback with us at Hunters Rest Villa.
We would like to express our apologies that you had a negative experience at our villa.
Kindly be advised that we are always working to improve the ambiance, service, and environs at Hunters Rest Villa.
We hope your next stay at Hunters Rest Villa will be a pleasant and relaxing journey and we are looking forward to welcoming you back.
Sincerely,
Aileen Jonsson (Owner/Operator)
par un voyageur
Publié le 6 févr. 2022 sur Hotels
Finding the place was very difficult, the facilities were not too good, there were no breakfast or water provided, the wi fi was unavailable in general our stay was very disappointing
Commentaires de Gestion de l’hôtel
6 févr. 2022 par Hunters Rest Villa, Gestion de l’hôtel
We appreciate and welcome constructive criticism of our Villa, it's services, and staff conduct... We will continue to refine and upgrade our environs and services so that all guests will feel safe and comfortable at all times during their stay.
Situations involving lack of internet service are normally beyond the control of Hunters Rest Villa. For these cases we always immediately contact our internet service provider to correct any and all technical issues.
Please note, technical issues that interfered with normal internet access on the evening of Feb 4, 2022 were fixed and fully functional by 8am Feb 5,2022.
For future reference, for anyone attempting to find the location of Hunters Rest Villa. We can easily be found using Google Maps.
Yours Sincerely,
Aileen Jonsson (The Owner)
par un voyageur
Publié le 21 août 2021 sur Expedia
Horrible horrible place it’s a run down house at the back pee was all over the bathroom we immediately move to another location
Commentaires de Gestion de l’hôtel
22 août 2021 par Hunters Rest Villa, Gestion de l’hôtel
We here at Hunter's Rest are as surprised as you are to see such a review. Rooms are normally cleaned and prepared properly after a guest has checked out. This is the first type of review we have ever received.
This matter will not happen again and we apologies that you were the one it happened to. Housekeeping staff has been called to pay more attention to detail when cleaning rooms.
From Miss Aileen Jonsson,
Owner & Operator of Hunters Rest Villa
par un voyageur
Publié le 14 nov. 2020 sur Hotels
Commentaires de Gestion de l’hôtel
16 nov. 2020 par Hunter's Rest Villa, Gestion de l’hôtel
Dear Mr. Wilkinson,
It was our delight and pleasure to host such nice and decent guests at your behest. We
enjoy our role in the hospitality industry and will continue to offer our best services to you and anyone who stays at Hunters Rest Villa.
We wish you and your loved ones continued health and success in all of your endeavors. Feel free to make future reservations at your leisure.
Sincerely,
Ms. Aileen Jonsson, The Owner
par un voyageur
Enjoyed our stay w/o Breakfast
Publié le 23 janv. 2020 sur HotelsProperty was quaint, staff was friendly, room was what we were expecting. However when I asked what time breakfast was, I was told there was no breakfast. Double-checked my reservation listing and it stated "Continental Breakfast included."
I'm not sure what happened, but I did not let it spoil my day.
Commentaires de Gestion de l’hôtel
24 janv. 2020 par Aileen, Gestion de l’hôtel
Good Day, Mr steve
I'm so so sorry about your breakfast. My apology this mistake won't happen again
My Regards
Aileen
par un voyageur
Publié le 28 oct. 2019 sur Hotels
Commentaires de Gestion de l’hôtel
30 oct. 2019 par Aileen, Gestion de l’hôtel
Hi mis Lynn thanks for staying with us and looking forward to your next visit safe travel
Aileen Jonsson
BY
par un voyageur
I had a 16 day stay
Publié le 7 juill. 2019 sur HotelsVery much enjoyed the view, staff here and the peace and quiet my husband and I had. The only complaint I have is the fact I had to constantly plunge the toilet,as a guest. Other than that enjoyed my 16day stay there for the price. Our regular housekeeper who brung is complimentary breakfast was amazing.we miss her already. I would stay again.
Commentaires de Gestion de l’hôtel
8 juill. 2019 par Aileen, Gestion de l’hôtel
Hi Ms Lynn
we are so sorry about that we will try our very best to fix the problem looking forward to your next stay
by for now
Aileen
