Note fondée sur 53 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
2,8 Propreté de la chambre
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Almost Heaven
Publié le 19 oct. 2024 sur HomeAwayNice quiet area, close to Cades Cove, not far from Pigeon Forge and Gatlinburg. Will stay again.
par un voyageur de Tuscaloosa Alabama
Enjoyed trip
Publié le 3 oct. 2024 sur HomeAwayNice after you find it
par un voyageur
Publié le 29 sept. 2024 sur HomeAway
Commentaires de Gestion de l’hôtel
14 oct. 2024 par VrboOwner, Gestion de l’hôtel
Hi, Tori. Thank you for providing us with this valuable feedback. We thank you for your feedback, as it helps us improve our guests' experiences. We look forward to welcoming you back for another fabulous getaway in the future.
par un voyageur
Tiny cabin, spectacular mountain views!
Publié le 19 sept. 2024 sur HomeAwayThis cabin is perfect for 1-2 people who plan to spend most of their time either on the porch staring at the mountains, or out exploring the area. There unfortunately wasn’t any local tv available or wifi but there was plenty of service to use phones. The views make up for it though!
Commentaires de Gestion de l’hôtel
3 oct. 2024 par VrboOwner, Gestion de l’hôtel
Thank you for staying with us! We take guest feedback seriously and have forwarded this information to the local staff so they can review and update the home as needed for future guests. We will be sure to follow up with the appropriate parties regarding your experience and hope to have the opportunity to host you again soon!
par un voyageur
Publié le 17 août 2024 sur HomeAway
Commentaires de Gestion de l’hôtel
1 sept. 2024 par VrboOwner, Gestion de l’hôtel
Hi, Rebecca. Thank you for providing us with this valuable feedback. We thank you for your feedback, as it helps us improve our guests' experiences. We look forward to welcoming you back for another fabulous getaway in the future.
par un voyageur
Disappointed…
Publié le 23 juin 2024 sur HomeAwayCONS
- We had to wash all cookware, dishes, and utensils before use due to old food still on them
- Bedding was all dirty
- Pullout couch absolutely filthy with dead scorpion in mattress, stains/food, and a live wasp
- Balcony railing flimsy and unsafe
- Non-working hot tub
- Satellite non-functional in living room
- Needs a good update and deep clean
- Residents firing unnecessary amounts of shots after dark (like 20-30 at a time)
PROS
- View
- Privacy
- Location (close to amenities)
- Dishes, cookware, and utensils available
- Working AC and fridge
- Plenty of sleep space
- Basic travel-size toiletries provided
Commentaires de Gestion de l’hôtel
9 juill. 2024 par VrboOwner, Gestion de l’hôtel
Thank you, Jo, for your feedback! We sincerely apologize for the issues you have encountered during your stay. We are disappointed to read that your recent experience was not satisfactory. Please know that your feedback is essential, and we have passed your comments along to our local manager, who will work with the homeowner to make any updates. We truly hope to have the opportunity to impress you in the future.
par un voyageur
Almost Heaven
Publié le 28 avr. 2024 sur HomeAwayThe property was enjoyable . Owners may think about putting some ice trays in to make tenants some ice ? There were noises in the walls when all was quiet .
par un voyageur de Charleston, South Carolina
Almost Hell
Publié le 12 avr. 2024 sur HomeAwayThis cabin was filthy. Crumbs on cabinet. Floors not swept or mopped. Furniture has not been dusted in who knows when. Carpet was so filthy you need to burn it. Hot tub broke. Cable in living room not working. Only in bedroom and the bed should be thrown out with cleaning crew. Only thing good was the view from porch. I should be compensated for staying there. I have been renting for years and this was the worst experience. The rental was through vacasa. I will never rent from them again and would not recommend them to another person or even a dog.
Commentaires de Gestion de l’hôtel
26 avr. 2024 par VrboOwner, Gestion de l’hôtel
Frances, thank you for your review. We sincerely apologize for the issues you experienced during your time with us.
It is always our goal for our guests to be able to use everything the home has to offer. We hope that the refund that you were given has helped with some resolution of the issue you experienced. We will follow up with the appropriate parties regarding your experience to discuss preventative measures and ensure the continued enjoyment of our future guests.
We hope to have the opportunity to better impress you in the future!
par un voyageur
Little getaway
Publié le 7 mars 2024 sur HomeAwayLocation was close to town. Yet secluded. Very quite neighborhood
par un voyageur
Not to good.
Publié le 17 nov. 2023 sur HomeAwayWas not clean,hot tub didn't work. Just not overall satisfied.
Commentaires de Gestion de l’hôtel
22 nov. 2023 par VrboOwner, Gestion de l’hôtel
Hi, Gary, thank you for your feedback. We are disappointed to read that your recent experience was not satisfactory, and we appreciate you bringing this to our attention. We sincerely apologize for the issues you experienced during your time with us. We will continue to work with both our local staff and the homeowner to make improvements to this home, and we hope you'll give us a second chance to impress you.
