As a guest of Madison Plaza Townsville, you'll find a vending machine, laundry facilities, and a television in a common area. Public spaces have free WiFi.
Hotel professionnel, dans le centre de Townsville avec les batiments historiques Ă quelques pas. Mais la question reste ouvertepourquoi faire un stop Ă Townsville?
no breakfast available, smell of mould in the room through the air con I think. Heard doors slamming all through the night which I know it isn't the hotels fault but ....
The room smelt horrendous, a strong mix of mould and harsh chemicals that made it impossible to stay comfortably. It was clearly not properly cleaned or maintained. When I raised the issue, the staff were completely unhelpful and refused to offer a refund. I would never stay here again and wouldnât recommend it to anyone. Save your money and go elsewhere.
No exhaust fan in the bathroom so if someone went to the toilet and you needed to shower, it stunk nowhere to hang a towel in the bathroom
To sum it up, priced
My stay at this hotel was extremely disappointing. The place did not match the description on the website at all. The room was unclean from the moment we arrived the bed sheets already had stains on them, and the staff failed to provide any proper housekeeping throughout our entire stay. We literally slept on the same sheets for the whole week. When we asked for room service, we were only given fresh towels, and the old ones were left in the room instead of being taken for washing.
There were cockroaches in the room, and the entire hotel had an unpleasant odour. It was also very difficult to sleep at night due to the constant noise coming from outside. By the second day, we were already looking for a different hotel.
I would not recommend this place to anyone. It needs serious improvements in cleanliness, management, and customer service.
Madison plaza is in the city hub so it is convenient to all forms of transport.
The staff go above and beyond to help with any enquiries you have.
The only down side is no microwave. However alot of restraunts within walking distance from Madison plaza.
This property was very dirty and needs major maintenance. The noise from downstairs and cars was very loud in the rooms. Couldnât recommend staying here and not worth the amount of money we paid for 1 night.
Friendly staff, had to put up with a domestic first night yelling and screaming at 1am.
Room was dirty, mould in places. There was somone elses shaving and head hair all around the shower. Looks like the hotel stopped spending money on this place years ago the rooms are very rundown.
Definitely read the reviews we changed rooms 3 times because of unclean sheets, black mold, ac not working, dust on dust, walls are absolutely disgusting, homeless people sleeping outside, poor ventilation.
I DEFINITELY DO NOT RECOMMEND!