As a guest of Madison Plaza Townsville, you'll find a vending machine, laundry facilities, and a television in a common area. Public spaces have free WiFi.
Hotel professionnel, dans le centre de Townsville avec les batiments historiques Ă quelques pas. Mais la question reste ouvertepourquoi faire un stop Ă Townsville?
It was a last minute need as my original place I had booked had given away my room. The staff at Madison were excellent and very helpful, especially since I arrived just after 9 pm.
I am extremely disappointed and disgusted with our recent stay at Madison Plaza Townsville. We found TEN cockroaches in our room â a serious hygiene issue that made the space completely unfit for staying. This wasnât an isolated issue, and it left us feeling unsafe and distressed.
We checked out three days early and immediately contacted management, expecting at the very least an apology and a refund for the unused nights. Instead, we were told âit is what it is,â and our concerns were completely brushed off. There was no accountability, no apology, and no attempt to make things right. They simply didnât care.
This is not how any hotel â let alone one charging for comfortable accommodation â should treat paying guests. The combination of poor cleanliness and even worse customer service is unacceptable.
If you care about hygiene, comfort, or being treated with even basic respect, avoid this place at all costs. Iâm writing this review so that other travelers are aware of how horrible our experience was. Donât let it happen to you.
The staff were efficient and friendly. My room was nice and clean, although it wasn't fancy and in need of a face lift, like myself. It was very comfortable and quiet on the top floor so slept like a baby. My 2nd visit at the Madison Plaza and i would stay there again when visiting my son as it's in a perfect location to get around with the 50 cent bus fares, also priced well if you're just looking for somewhere clean to place your head down at night.
The bed felt like a brick.
Couldnt turn the bath tap on, only shower.
Carpet torn up.
No black out curtains to sleep in with.
Homeless people outside the entrance.
Needs a smoking area. Felt unsafe going outside at night.
Need to check batteries.
If you're depressed, dont stay here. Windows open, even on the 5th floor.
No undercover parking.
Had to park away feom hotel.
Young employees dont acknowledge you.
Will not stay again.
Maddison Plaza was a well priced, convenient night stay in Townsville. The room was clean and well appointed. We did find the pillows a bit too flat and there were no spare pillows. The TV kept turning off constantly also and had to turned on again. Apart from those minor issues it was a good stay.
Great location....very well priced...adequate room facilities....
The TV had very low quality picture and sound
The bed sheets smelled badly of cigarette smoke
We got a fantastic deal for our night in Townsville. We stayed to go to a Cowboys game and everything was in walking distance.
The young man who checked us in was friendly, welcoming and very helpful.
On the down side, parking can be a problem at times. Right in the heart of the CBD and they didn't have their own parking.
The building is old and could do with a face lift on the inside.
However, it was clean, comfortable and great value for money. Recommended!