Note fondée sur 960 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,2 Propreté de la chambre
4,3 Service et personnel
3,8 Confort de la chambre
4,0 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 4 janv. 2015 sur Hotels
par un voyageur
Publié le 3 août 2024 sur Wotif
Commentaires de Gestion de l’hôtel
24 août 2024 par Michael Rignall, Gestion de l’hôtel
Dear Gina,Thankyou for a wonderful rating of the Mercure Townsville Hotel.Glad you had an enjoyable stay and we do hope to see you again soon.All the best
par un voyageur
Publié le 29 juill. 2024 sur Wotif
Commentaires de Gestion de l’hôtel
21 août 2024 par Michael Rignall, Gestion de l’hôtel
Dear Greg,Thankyou for your review of Mercure Townsville. Glad you enjoyed your stay and we do hope to see you again soon.Kind Regards
par un voyageur
Publié le 29 juill. 2024 sur Wotif
The staff were very welcoming and friendly. The bathroom was a bit worn in places
Commentaires de Gestion de l’hôtel
30 juill. 2024 par Michael Rignall, Gestion de l’hôtel
Dear Greg,Thankyou for your feedback in regard to your recent stay at Mercure Townsville. Glad you enjoyed your visit and we do hope to see you again soon.Kind Regards
par un voyageur
Publié le 27 juill. 2024 sur Wotif
We used the swimming pool and were the only ones in it! The buffet breakfast had a great selection and was great value for money. The only downside was the the breakfast items, crockery and cutlery were scattered in illogical places and there was no flow to being able to collect what you wanted, particularly on first arrival. The hotel should consider how the breakfast items could be better laid out. And although the Mercure may be French owned, instead of Bon Maman jams alone, they should provide Aussie-made jam, marmalade and most importantly, Vegemite!!
Commentaires de Gestion de l’hôtel
30 juill. 2024 par Michael Rignall, Gestion de l’hôtel
Dear Gareth,Thankyou for taking the time to comment on your recent stay with us.We are continually looking at ways to improve our product and in particular our food and beverage offering. Unfortunately we are finding it very difficult to source the small vegemite jars as they are very popular in Australia.Regards
par un voyageur
Publié le 24 juill. 2024 sur Wotif
The rooms are tired and dated. The surrounds and dining areas are great as are the staff.
Commentaires de Gestion de l’hôtel
29 juill. 2024 par Michael Rignall, Gestion de l’hôtel
Dear Andrew,Thankyou for taking the time to comment on your recent stay with us. We are currently refurbishing our rooms and will continue this over the next 12 months or so. Hopefully you will notice some significant changes when you next visit.All the best
par un voyageur
Publié le 24 juill. 2024 sur Lastminute
Unfortunately the walls in my room felt paper thin and the people next door were really loud. It meant I had disrupted sleep and didnt feel entirely safe.
Commentaires de Gestion de l’hôtel
29 juill. 2024 par Michael Rignall, Gestion de l’hôtel
Dear Sharon,Thankyou for your feedback in regard to your recent stay at Mercure Townsville.Apologies the stay did not meet your expectations. The hotel does have two-bedroom bungalows that are available year-round and provide a much more private accommodation experience.We hope your next visit is a much more pleasurable experience.Kind Regards
par un voyageur
Publié le 20 juill. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
22 juill. 2024 par Michael Rignall, Gestion de l’hôtel
Dear Vicki,Thankyou for taking the time to review your recent stay with us. Glad you enjoyed your visit and we do hope to see you again soon.All the best
par un voyageur de TOFIELD
Publié le 17 juill. 2024
Commentaires de Gestion de l’hôtel
21 août 2024 par Michael Rignall, Gestion de l’hôtel
Dear Melissa,Thank you for taking the time to rate your stay with us. So, pleasing to see that you had a wonderful time, and we do hope to see you again soon.All the best
par un voyageur
Publié le 9 juill. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
12 juill. 2024 par Michael Rignall, Gestion de l’hôtel
Dear Nikita,Thankyou for taking the time to rate your experience with us at Mercure Townsville.We enjoyed having you here and hope to see you again sometime in the future.All the best
