Ratings based on 91 Guest Reviews
Hear it directly from our travellers
4.5 Room cleanliness
4.6 Service & staff
4.5 Room comfort
4.3 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted Sep. 21, 2024 on Expedia
The interior was completely unique - modern vintage done with an exceptional eye. Warm, welcoming, peaceful. Staff were lovely and the onsen there is fab.
by A traveller
Posted Aug. 26, 2024 on Expedia
This is a large hotel with both western-style and Japanese-style rooms. It is adjacent to a walk with many onsens, for which the hotel provided us an entry pass. The staff were very kind, helping to find our room, and selecting yukata for our stay.
by A traveller
Posted Aug. 24, 2024 on Expedia
by A traveller
Posted Aug. 21, 2024 on Expedia
by A traveller
Posted Aug. 4, 2024 on Expedia
Exceptional service from staff, overall a wonderful stay!
by A traveller
Excellent service
Posted Jun. 17, 2024 on HotelsThe hotel is a bit old, but the service was very good and the staff are very friendly.
by A traveller
Posted Jun. 3, 2024 on Hotels
by A traveller
Posted Mar. 23, 2024 on Expedia
Excellent customer service, great amenities. And traditional Japanese rooms where you sleep on the floor.
by A traveller from normal
Posted Mar. 18, 2024 on Expedia
Very friendly staff and easy access. Rooms are dated but clean.
by A traveller
Posted Feb. 25, 2024 on Hotels
Location and view was very good and close to all onsen to walk was fun.
