Ratings based on 380 Guest Reviews
Hear it directly from our travellers
4.5 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.4 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted Jan. 30, 2024 on Expedia
Comment from Hotel Management
Mar. 25, 2024 by Joshua McVay/Marketing Manager , Hotel Management
Thank you for choosing our hotel, and thank you for your review. We're committed to providing exceptional hospitality, and we hope that you enjoyed yourself while staying with us. We hope to see you again soon!
by A traveller
Posted Jan. 25, 2024 on Hotels
Comment from Hotel Management
Jan. 30, 2024 by Joshua McVay/Marketing Manager , Hotel Management
Thank you for the top rating! We're delighted that you enjoyed your time with us. If you have any specific comments or suggestions, feel free to share, and we look forward to serving you again on your next visit.
by A traveller
Posted Dec. 16, 2023 on Hotels
Comment from Hotel Management
Dec. 18, 2023 by Joshua McVay/Marketing Manager , Hotel Management
It's fantastic to know that you had a great stay at our hotel! We strive to provide the best possible experience for our guests, and we're grateful for your kind words. Come back and see us again soon!
by A traveller
Posted Dec. 16, 2023 on Expedia
Was good
Comment from Hotel Management
Jan. 22, 2024 by Joshua McVay/Marketing Manager , Hotel Management
It's fantastic to know that you had a great stay at our hotel! We strive to provide the best possible experience for our guests, and we're grateful for your kind words. Come back and see us again soon!
by A traveller
Posted Dec. 15, 2023 on Expedia
Comment from Hotel Management
Jan. 8, 2024 by Joshua McVay/Marketing Manager , Hotel Management
Thank you for the 5-star rating! We're thrilled to know that you had a wonderful stay with us. Your positive feedback means a lot, and we look forward to welcoming you back in the future.
by A traveller
Posted Dec. 6, 2023 on Expedia
Super friendly and helpful staff!
Comment from Hotel Management
Dec. 11, 2023 by Joshua McVay/Marketing Manager , Hotel Management
Thank you for your kind words! We're delighted to hear that you had a positive experience with our staff. Providing friendly and helpful service is a top priority for us, and we're glad to know that it made a positive impact on your stay. We look forward to welcoming you back for another enjoyable visit.
by A traveller
Posted Nov. 26, 2023 on Expedia
The bed pillows were not very good providing little support
Comment from Hotel Management
Dec. 5, 2023 by Joshua McVay/Marketing Manager , Hotel Management
We apologize for falling short of your expectations during your stay. Your feedback is invaluable, and we're taking immediate steps to rectify the issues you encountered. We would appreciate the opportunity to regain your trust on a future visit.
by A traveller
Posted Nov. 25, 2023 on Expedia
Comment from Hotel Management
Dec. 18, 2023 by Joshua McVay/Marketing Manager , Hotel Management
Thank you for choosing our hotel, and thank you for your review. We're committed to providing exceptional hospitality, and we hope that you enjoyed yourself while staying with us. We hope to see you again soon!
by A traveller
Decent hotel , quiet, but over priced for our room
Posted Oct. 22, 2023 on HotelsMy discount couldn’t be applied due to “third party booking” via Expedia. My info wasn’t available upon checkin. I had to give all info again x2. Just a minor inconvenience for time and defeats the point of doing so prior to checking in. Our room is not a suite. It is over charge for the quality of the room.
Comment from Hotel Management
Oct. 23, 2023 by Joshua McVay/Marketing Manager , Hotel Management
We're sorry to hear about the inconvenience you experienced during your stay, and we apologize for any frustration it may have caused. The issue with the discount and the double request for your information at check-in is not the experience we want our guests to have.We understand the importance of a seamless and efficient check-in process, and we will work to ensure that this is improved in the future. Regarding the room type, we apologize for any discrepancy between your expectations and what you received. We will carefully review our room descriptions to ensure clarity for all our guests.Your feedback is important to us, and we appreciate your insights to help us enhance the guest experience. We hope you'll consider giving us another chance to provide you with a more positive stay in the future.
by A traveller
Posted Sep. 18, 2023 on Hotels
Comment from Hotel Management
Sep. 25, 2023 by Joshua McVay/Marketing Manager , Hotel Management
Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you had a positive experience at our hotel.
