Note fondée sur 774 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,4 Propreté de la chambre
4,2 Service et personnel
4,3 Confort de la chambre
4,1 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 19 août 2019 sur Expedia
La piscine: très propre et au soleil assez tard. et l’emplacement, pratique pour tous les départs de visites que nous avions prévus.
Pas aimé: les lits super mous on a eu mal au dos après nos 3 nuits sur place. La personne à l’accueil pas serviable ni avenante. Et le fait que tout semble un peu vieux et sit humide cependant sans sentir le moisi ouf....
Commentaires de Gestion de l’hôtel
20 août 2019 par Jeff, Gestion de l’hôtel
Thank you , I'll be checking things out in the unit you were in to be sure all is good for our future guests.
par un voyageur
Publié le 8 oct. 2024 sur Expedia
Could use another bedside table.
Commentaires de Gestion de l’hôtel
9 oct. 2024 par GM, Gestion de l’hôtel
Dear Jacqueline,Thank you so much for taking the time to share your recent experience at Traverse Bay Inn. We truly value your feedback as it helps us continue to improve and provide the best service possible for our guests. We understand the convenience that an additional bedside table can provide and appreciate your suggestion.We are always striving to make our guests' stay as comfortable and enjoyable as possible, and your input is crucial in this process. We want to assure you that your suggestion will be taken into consideration as we continually look to enhance our guest rooms. We hope to have the opportunity to welcome you back to Traverse Bay Inn in the future, and we assure you of our best services always.Warm Regards,General ManagerTraverse Bay Inn
par un voyageur
Adorable Inn
Publié le 6 oct. 2024 sur HotelsVery quaint, apartment-like hotel. Fully equipped kitchen with an oven, microwave, and fridge--even came with ice in the freezer in little cube trays! My only complaint was that the bathtub faucet wouldn't stop dripping the whole stay (very minor issue). Otherwise very clean, comfortable (beds were overly firm though) and cozy. Would recommend!
Commentaires de Gestion de l’hôtel
7 oct. 2024 par GM, Gestion de l’hôtel
Dear Lizz,Thank you for taking the time to share your wonderful experience at Traverse Bay Inn. We're thrilled to hear that you found our inn to be quaint and appreciated the fully equipped kitchen. We aim to provide a cozy and homely atmosphere for our guests and it's delightful to know that we achieved this during your stay.On the other hand, we sincerely apologize for the inconvenience caused by the bathtub faucet and the firmness of the beds. Your feedback is greatly appreciated as it helps us to improve our services and facilities. Rest assured, we will look into these matters and seek to rectify them. We are grateful for your recommendation and look forward to welcoming you back soon.Warm Regards,General ManagerTraverse Bay Inn
par un voyageur
Publié le 31 août 2024 sur Expedia
Large family suite was wonderful. Perfect for a family of 5
Commentaires de Gestion de l’hôtel
31 août 2024 par GM, Gestion de l’hôtel
Dear Seth, Thank you for choosing Traverse Bay Inn for your family getaway. We're thrilled to hear that our large family suite met your expectations and provided the comfort your family needed. We take great pride in accommodating families and we're delighted that yours felt at home. We look forward to welcoming you back for another memorable stay.Warm Regards,Hotel Management
par un voyageur
Publié le 30 août 2024 sur Expedia
Commentaires de Gestion de l’hôtel
30 août 2024 par GM, Gestion de l’hôtel
Dear Dana,Thank you for taking the time to share your feedback. We're glad to hear that your stay at Traverse Bay Inn was satisfactory. We continuously strive to provide a better experience for our guests and your input is valuable to us. We hope to welcome you back in the future and aim to exceed your expectations next time.Warm Regards,Hotel Management
par un voyageur
Publié le 26 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
26 août 2024 par GM, Gestion de l’hôtel
Dear Kimberly,Thank you for leaving us a perfect rating. We're delighted to see that you enjoyed your stay at our hotel. Your satisfaction is our top priority and it's encouraging to know that we've met your expectations. We hope to see you again soon for another wonderful experience.Warm regards,Hotel Management
par un voyageur
Publié le 24 août 2024 sur Expedia
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Commentaires de Gestion de l’hôtel
24 août 2024 par GM, Gestion de l’hôtel
Dear Brian,Thank you for taking the time to share your feedback, we greatly appreciate it. We're delighted to hear that you had a 4-star experience at our hotel. We continuously strive to provide a memorable stay for our guests and your feedback is instrumental in that process. We look forward to welcoming you back on your next visit. Warm regards,Hotel Management
par un voyageur
Publié le 20 août 2024 sur Expedia
Outdated but still good
Commentaires de Gestion de l’hôtel
20 août 2024 par GM, Gestion de l’hôtel
Dear Mona,Thank you for your valuable feedback. We're glad you enjoyed your stay with us, despite finding some aspects outdated. Your comment is important and will guide us in making necessary improvements. We strive to provide a blend of classic charm and modern comfort for our guests. Looking forward to welcoming you back in the near future.Warm regards,Hotel Management
par un voyageur
Publié le 19 août 2024 sur Expedia
We had to beg for clean towels and our key didn't want to work. The bed was real creaky. The toilet was real low.
Commentaires de Gestion de l’hôtel
19 août 2024 par GM, Gestion de l’hôtel
Dear Rebecca, Thank you for sharing your experience. We sincerely apologize for the inconvenience caused. Your feedback is valuable to us and we're addressing the issues you raised about the towels, room key, bed, and toilet. We're committed to improving our services to ensure a comfortable stay for all our guests. We hope to welcome you back for a smoother experience.Warm regards,Hotel Management
par un voyageur
Publié le 18 août 2024 sur Expedia
Studio apartment with queen bed was a good fit for needs.
Commentaires de Gestion de l’hôtel
19 août 2024 par GM, Gestion de l’hôtel
Dear Sara J, Thank you for choosing our hotel and for the positive review. We're thrilled to hear that our studio apartment with queen bed was a good fit for your needs. It's our priority to ensure our guests have a comfortable and enjoyable stay. We look forward to welcoming you back on your next visit.Warm regards,Hotel Management
