4/10 – Médiocre
Rebecca E.
22 janv. 2025
Points faibles : Propreté
Issues w/ host and house
5 adults, 5 kids, 4 dogs. 7 night stay. I had high hopes for this property, but unfortunately, my experience was disappointing due to several issues with the home and the host’s lack of preparation.Issues with the property: The TV didn’t have a power cord, making it unusable. Host said they ordered one and were also looking locally, but I guess the package got lost and the stores must have been sold out. The air hockey table was broken, and we had to buy a replacement cord ourselves. Outdoor lights were missing, creating safety concerns. The attic room had a fly infestation, which was unpleasant, and displaced guests. Issues with the host: The host admitted they hadn’t done a walkthrough of the property to make sure everything was working before my stay, despite my booking being for a full week. Communication was inconsistent, and while they were initially willing to refund the pet fee for the 4 days we didn’t have 2 of the dogs, they later walked back on those promises, despite the fee being paid pet per day. Excuses about a new caretaker and other issues made it feel like guest comfort wasn’t a priority and is only focused on . While the house itself is lovely and has potential, it’s clear the host needs to take better care of the property and update their processes. Basic maintenance and preparation should be expected for a vacation rental. Until these issues are addressed, I cannot recommend staying here.
Rebecca E.
Séjour de 7 nuits en décembre 2024