Note fondée sur 2 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
2,5 Propreté de la chambre
2,0 Service et personnel
1,0 Confort de la chambre
1,0 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 7 janv. 2019 sur Hotels
The place is a scam. They promised a 35 sqm room and gave us a 12 sqm one. Filthy mattress and sheets too small to cover it. We left after one night although we paid for 3. Waiting for hotels.com to get us a refund.
Commentaires de Gestion de l’hôtel
14 janv. 2019 par Casa Palacios, Gestion de l’hôtel
Dear Elena, thank you for your feedback. We are sorry due to you didn't get what you expected. We are going to check your comments with the property owners. Wish you have a nice day! Kind regards, Property Representative
par un voyageur
Kind family home but needs updating
Publié le 16 mars 2018 sur HotelsThe family that ran the business were very kind and helpful. Although the place was clean we found some cockroaches that were coming in from holes in the wood. The place needs a lot of work on it in order to demand the price they want. Bathroom very old and dis functional
Commentaires de Gestion de l’hôtel
21 mars 2018 par Casa Palacios, Gestion de l’hôtel
Dear Anne,
Thank you very much for your opinion.
We will seriously check what you have mentioned.
Best regards from Cuba!
