Note fondée sur 9 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,2 Propreté de la chambre
4,4 Service et personnel
3,4 Confort de la chambre
3,9 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 13 oct. 2022 sur Hotels
par un voyageur de FRANCE
Publié le 20 oct. 2018 sur Expedia
Très bon rapport qualité prix, proche des bus, restaurants, distributeurs de billets. Vue sur la mer sur la terrasse du petit déjeuner. Personnel très accueillant ainsi que de bons conseils pour les visites. Nous sommes restés 3 semaines en septembre octobre 2018 et nous avons passé un excellent séjour.
Commentaires de Gestion de l’hôtel
25 oct. 2018 par SM Lodge , Gestion de l’hôtel
Merci beaucoup pour vos commentaires. Au plaisir de vous accueillir une autre fois.
par un voyageur
Publié le 14 mars 2019 sur Expedia
Commentaires de Gestion de l’hôtel
29 avr. 2019 par DG and Tom, Gestion de l’hôtel
thank you very much
par un voyageur
Publié le 13 mars 2019 sur Expedia
Commentaires de Gestion de l’hôtel
29 avr. 2019 par DG and Tom, Gestion de l’hôtel
Thank you very much
par un voyageur
Extremely poor
Publié le 30 avr. 2018 sur HotelsThe inside did not look anything like in the picture on line. There was no welcome pack. I was not offered a drink either especially I checked in at night time. No tea or coffee in the room except a kettle. The bed and mattress was very old and uncomfortable. The mattress protector was of plastic material. The guy who checked me in just directed to my room and did not give me any information. He was never to be seen. I did not know who to contact and no phone number was given to me. The only persons I saw was two maids who made breakfast. They were courteous.
The wardrobe was in the toilet / shower room. One night it was raining and the main passageway to reception and to dining area was leaking and the floor was wet. I almost slipped in the morning. Nobody was around. When I was leaving at about 10am the maids arrived and asked me to come back for breakfast before I leave
. Two minutes early I would not have breakfast. I had to leave the room keys on the table at reception on check out. If I had fallen because of wet floor there was nobody around to come to my help. Health and safety issue.
I was also told check out was at 8am.
Commentaires de Gestion de l’hôtel
18 mai 2018 par SM Lodge, Gestion de l’hôtel
Hello
Thank you for the feedback. We sincerely apologise for the mishaps. Please rest assured our personnel have been properly briefed and major investments have gone into uplifting the comfort level and health / safety of our rooms since you left.
Regards
SM Lodge
Recommandé
pour Événement personnelpar un voyageur
Short, enjoyable stay
Publié le 26 mars 2018 sur HotelsGreat service.. especially Mr Dheeraj. Location is central and easy to walk to restaurants and boats to ile de cerf. Good value.
Recommandé
pour Tout le mondepar un voyageur
Excellent value for the price
Publié le 1 août 2017 sur ExpediaFor someone looking to stay in a good location on the east coast, in an impeccably clean and spacious place, I'd highly recommend SM Lodge. They have a sitting area as well as a kitchen they avail to the guests. The wifi connection was excellent. The hosts were very inviting but not invasive. I was traveling on my own and they wanted to help me out in any way possible, making me feel very welcome. Everything was very new and in good condition.
Commentaires de Gestion de l’hôtel
22 déc. 2017 par SM Lodge , Gestion de l’hôtel
Thank you for the review. We are very happy you enjoyed our hospitality and look forward to hosting you again.
par un voyageur
Exceptional
Publié le 25 mars 2017 sur HotelsFantastic boutique hotrl, rooms spacious and comfortable. Exceptional service from the hosts who came to greet me and show me around thus rural part of Mauritius. so friendly and open.
Recommandé
pour Étudiantspar un voyageur de Bangalore
Nice budget hotel closer to the city and transport
Publié le 13 févr. 2017 sur ExpediaIt's a small apartment guest house but the people here are good and helpful. It's quite cheap and for the price you pay, all the basic amenities are available like free breakfast and kitchen.
