Note fondée sur 209 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,5 Propreté de la chambre
3,9 Service et personnel
3,4 Confort de la chambre
3,1 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 28 sept. 2024 sur Hotels
Check in was poor, not shown to room, told to go up the stairs and turn left. Mould in bathroom, no light shade in bedroom. No hair dryer in room, very tired and worn
par un voyageur
Publié le 27 sept. 2024 sur Hotels
par un voyageur
Publié le 26 sept. 2024 sur Expedia
You get what you pay for - it's a simple room that does the job for a couple of nights.
The good:
- Really nice and helpful staff who do their best to make your stay as good as it can be
- Good breakfast, with a gluten free option
- Good transport links into Trowbridge town centre (essentially just down the road) with a bus stop right outside the hotel to go to Trowbridge or Devizes or another bus stop down the road to get to Melksham etc.
- Pricing is reasonable for what you get
- Room was clean with a good selection of tea/coffee and a small TV with all the channels you'd need.
The bad:
- Small team of staff means that reception is often unstaffed as they are busy with other tasks around the building.
- Breakfast was late on both mornings, despite booking it the day before. This meant that I had to rush to catch my busses.
- The building itself is fairly old and in need of some repairs. Loud pipes (especially when someone in the building flushed the toilet), minimal soundproofing (but generally quiet so not that big of a problem), and my room had a window and curtain that wouldn't shut properly.
Would consider staying again if the budget didn't allow for a better option.
par un voyageur
Publié le 20 sept. 2024 sur Hotels
par un voyageur
Publié le 16 sept. 2024 sur Expedia
Won’t go again
par un voyageur
Publié le 8 sept. 2024 sur Hotels
par un voyageur
Publié le 6 sept. 2024 sur Expedia
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par un voyageur
Publié le 2 sept. 2024 sur Hotels
Lovely location and building. George greeted us and was a treasure. Breakfast was lovely if a tad manic... stressed staff... all in all great stay
par un voyageur
Publié le 27 août 2024 sur Hotels
par un voyageur
Publié le 27 août 2024 sur Expedia
Didn't realise when booking there was no evening meal or bar available. We did however have a very good breakfast.
Staff friendly and helpful.
