Note fondée sur 743 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,6 Propreté de la chambre
4,6 Service et personnel
4,6 Confort de la chambre
4,5 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 3 sept. 2022 sur Expedia
Nettoyage des chambres n’est pas fait à tous les jours
par un voyageur
Publié le 23 févr. 2020 sur Hotels
Toujours satisfait de cet hotel
Commentaires de Gestion de l’hôtel
25 févr. 2020 par PattyM, Gestion de l’hôtel
Claude,
Thank you so much for your 10 of 10 review.
I understand from your words that you have stayed with us in the past. We are so pleased that we are your hotel of choice when traveling in the Troy, OH area.
We look forward to your next stay!
par un voyageur
Publié le 19 janv. 2020 sur Hotels
ça fait plusieurs fois que j'y vais et toujours satisfait
Commentaires de Gestion de l’hôtel
20 janv. 2020 par PattyM, Gestion de l’hôtel
Claude,
We are so grateful for our return guests. We consider our return guest as "family".
We look forward to the next stay that you have with your "family.
Thank you for taking the time to share with others about your experience at the Holiday Inn Express Troy, OH.
par un voyageur
Publié le 23 nov. 2019 sur Hotels
a recommandé,très satisfait.
Commentaires de Gestion de l’hôtel
26 nov. 2019 par PattyM, Gestion de l’hôtel
Thank you for your recent stay and for taking the time to provide us with a review.
par un voyageur
Publié le 24 juill. 2019 sur Expedia
It as not my best trip, the humidity was so high in the room, even the carpet and bed linen were wet. And it smell hawful in the room. I asked to change room, but nothing available. During the evening, water came from ceiling, so now it was enough, i asked for another place. They found and paid another hotel, was okay then.
May be if i had another room, it has been a better experience.
Commentaires de Gestion de l’hôtel
24 juill. 2019 par PattyM, Gestion de l’hôtel
I am so sorry for the horrible experience you had while staying with us. Our construction has left us with issues that we hadn't planned on. I am happy to know that we were able to accommodate you at another hotel.
I do hope that if you have the opportunity after our renovation is completed to stay with us you will give us another opportunity to prove to you that we are a better hotel that what you experienced.
PattyM
Director of Sales
par un voyageur
Publié le 20 août 2024 sur Expedia
Good stay
Commentaires de Gestion de l’hôtel
21 août 2024 par Hotel Manager, Gestion de l’hôtel
Dear Chris,Thank you for your feedback! We're pleased to hear you had a good stay. Your satisfaction is our top priority, and we're delighted that we could meet your expectations. We look forward to welcoming you back for another pleasant experience.Sincerely, Hotel Manager
par un voyageur
Publié le 18 août 2024 sur Expedia
Very friendly
Commentaires de Gestion de l’hôtel
19 août 2024 par Hotel Manager, Gestion de l’hôtel
Dear Kristin,Thank you for noting the friendliness of our staff. We’re glad to hear that our team made a positive impression. If there's anything more we can do to enhance your stay, please let us know. We hope to welcome you again soon.Sincerely, Hotel Manager
par un voyageur
Publié le 18 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
18 août 2024 par Hotel Manager, Gestion de l’hôtel
Dear Mike,Thank you for rating your stay with us 8 out of 10. We appreciate your feedback and are glad to hear you had a positive experience overall. If there is anything specific you think we could improve, please let us know. We look forward to welcoming you back for an even better stay in the future.Sincerely, Hotel Manager
par un voyageur
Publié le 18 août 2024 sur Expedia
The hotel met our needs.
Commentaires de Gestion de l’hôtel
18 août 2024 par Hotel Manager, Gestion de l’hôtel
Dear Carol,Thank you for your positive feedback! We're thrilled to hear that our hotel met your needs and that you had a satisfying stay. We look forward to welcoming you back in the future.Sincerely, Hotel Manager
par un voyageur
Publié le 4 août 2024 sur Expedia
We didn’t stay. Both rooms they gave us were disgustingly dirty and we weren’t going to try a third. Need a refund.
Commentaires de Gestion de l’hôtel
5 août 2024 par Shawn, Gestion de l’hôtel
Thank you for taking the time to give us this feedback. I am so sorry to hear about this. We take cleanliness very seriously. If you could please give me a call when you have time, so I can get more details I would appreciate it. Our apologies again.
