Note fondée sur 757 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,6 Propreté de la chambre
4,6 Service et personnel
4,6 Confort de la chambre
4,5 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 3 sept. 2022 sur Expedia
Nettoyage des chambres n’est pas fait à tous les jours
par un voyageur
Publié le 23 févr. 2020 sur Hotels
Toujours satisfait de cet hotel
Commentaires de Gestion de l’hôtel
25 févr. 2020 par PattyM, Gestion de l’hôtel
Claude,
Thank you so much for your 10 of 10 review.
I understand from your words that you have stayed with us in the past. We are so pleased that we are your hotel of choice when traveling in the Troy, OH area.
We look forward to your next stay!
par un voyageur
Publié le 19 janv. 2020 sur Hotels
ça fait plusieurs fois que j'y vais et toujours satisfait
Commentaires de Gestion de l’hôtel
20 janv. 2020 par PattyM, Gestion de l’hôtel
Claude,
We are so grateful for our return guests. We consider our return guest as "family".
We look forward to the next stay that you have with your "family.
Thank you for taking the time to share with others about your experience at the Holiday Inn Express Troy, OH.
par un voyageur
Publié le 23 nov. 2019 sur Hotels
a recommandé,très satisfait.
Commentaires de Gestion de l’hôtel
26 nov. 2019 par PattyM, Gestion de l’hôtel
Thank you for your recent stay and for taking the time to provide us with a review.
par un voyageur
Publié le 24 juill. 2019 sur Expedia
It as not my best trip, the humidity was so high in the room, even the carpet and bed linen were wet. And it smell hawful in the room. I asked to change room, but nothing available. During the evening, water came from ceiling, so now it was enough, i asked for another place. They found and paid another hotel, was okay then.
May be if i had another room, it has been a better experience.
Commentaires de Gestion de l’hôtel
24 juill. 2019 par PattyM, Gestion de l’hôtel
I am so sorry for the horrible experience you had while staying with us. Our construction has left us with issues that we hadn't planned on. I am happy to know that we were able to accommodate you at another hotel.
I do hope that if you have the opportunity after our renovation is completed to stay with us you will give us another opportunity to prove to you that we are a better hotel that what you experienced.
PattyM
Director of Sales
par un voyageur
Publié le 19 sept. 2024 sur Expedia
The lady that did breakfast was amazing, so helpful and kind. The staff there was great
par un voyageur
Publié le 16 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
17 sept. 2024 par Hotel Manager, Gestion de l’hôtel
Dear Holly,Thank you immensely for your perfect rating! We're overjoyed to know that you had such a fantastic experience with us. Your satisfaction is our utmost priority, and we hope to have the pleasure of hosting you again soon.Sincerely, Hotel Manager
par un voyageur
Publié le 16 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
17 sept. 2024 par Hotel Manager, Gestion de l’hôtel
Dear Cheryl,We appreciate your perfect 10/10 ratings! It's fantastic to know that you had a wonderful experience during your stay. We strive to provide exceptional service, and your positive feedback is truly rewarding. If your travels bring you back our way, we would be thrilled to host you again.Sincerely, Hotel Manager
par un voyageur
Publié le 9 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
10 sept. 2024 par Hotel Manager, Gestion de l’hôtel
Dear Rebecca,Thank you for providing us with a perfect rating! We are thrilled to hear that you had a wonderful experience during your stay. If there is anything specific you enjoyed or any feedback you would like to share, we would love to hear it. Your satisfaction is important to us, and we look forward to welcoming you back for another fantastic stay.Sincerely, Hotel Manager
par un voyageur
Publié le 6 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
7 sept. 2024 par Hotel Manager, Gestion de l’hôtel
Dear Amy,Thanks for staying with us and giving us an 8 rating. We appreciate your ratings and would like to invite you to write more about how we can improve our services, which could earn us a 10 rating. It will make a big difference for us. I hope you will visit us again soon.Sincerely, Hotel Manager
