Ratings based on 510 Guest Reviews
Hear it directly from our travellers
3.7 Room cleanliness
3.8 Service & staff
3.4 Room comfort
3.4 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted Aug. 11, 2024 on Expedia
The property was ok other than a broken bedside shelf and shoeer hesd in our room. The rooftop carpark that our room overlooked was closed due to structural concerns and frequented by a group on noisy youths. The whole place was unbearably hot with poor ventilation. The breakfast was a rip off at €19.00 each.
Comment from Hotel Management
Aug. 29, 2024 by La Direction, Hotel Management
Bonjour,Ce fut un réel plaisir de vous recevoir.Merci d’avoir pris le temps de nous faire part de votre ressenti suite à votre séjour dans notre établissement. Toutes vos remarques et suggestions sont les bienvenues pour nous aider à adapter nos services à vos besoins.Dans l’attente du plaisir de vous accueillir de nouveau.
by A traveller
Posted Jul. 8, 2024 on Expedia
A basic but good value hotel, well located for central Troyes. Breakfast available and very reasonably priced
Comment from Hotel Management
Jul. 30, 2024 by La Direction, Hotel Management
Bonjour,Nous sommes ravis que vous ayez apprécié votre séjour à l'hôtel. La satisfaction de nos clients est notre principale préoccupation et c'est toujours un réel bonheur de lire des remarques comme les vôtres. Au plaisir de vous accueillir lors d'un prochain séjour
by A traveller
Posted Jul. 8, 2024 on Expedia
Smack in the middle of towm
Comment from Hotel Management
Jul. 30, 2024 by La Direction, Hotel Management
Dear Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,
by A traveller
Posted Jun. 26, 2024 on Expedia
Too hot, dirty and noisy. Not good if you want to sleep
Comment from Hotel Management
Jun. 28, 2024 by La Direction, Hotel Management
Bonjour,Nous avons pris connaissance de votre notation suite à votre séjour dans notre hôtel. Nous regrettons que nos prestations n'aient pas répondu à vos attentes.Nous attachons beaucoup d'importance aux avis clients, qui nous permettent de toujours améliorer notre qualité. En espérant vous revoir prochainement dans notre hôtel.
by A traveller
Posted Mar. 22, 2024 on Hotels
Comment from Hotel Management
Mar. 28, 2024 by La Direction, Hotel Management
Bonjour,Nous vous remercions pour votre commentaire.Nous sommes ravis que votre séjour se soit bien passé et que vous ayez apprécié notre hôtel et ses services.Au plaisir de vous accueillir de nouveau pour un autre séjour au B&B HOTEL TROYES centre.
by A traveller
Posted Jan. 12, 2024 on Expedia
Comment from Hotel Management
Jan. 29, 2024 by La Direction, Hotel Management
Bonjour,Nous vous remercions pour vos commentaires suite à votre séjour au B&B HOTEL TROYES centre.C’est avec grand plaisir que nous recevons vos compliments. Aussi, nous ne manquerons pas de partager vos appréciations avec toute notre équipe.Votre satisfaction est la plus belle récompense pour notre personnel qui travaille jour après jour pour vous offrir un service irréprochable.Dans l’attente de vous accueillir de nouveau, nous vous prions de croire en l’expression de nos sentiments les meilleurs.
by A traveller
Posted Oct. 10, 2023 on Hotels
by A traveller
Posted Jul. 22, 2023 on Expedia
by A traveller
Ok for an overnight stop
Posted Jun. 17, 2023 on HotelsThis hotel is fine for an overnight stop and in a very accessible location for visiting Troyes. The reception isn’t constantly manned and there is a delay when checking in or needing assistance but staff are friendly and welcoming. The room is very basic and having a third bed in a overhead bunk meant we were banging our head when getting out of bed! There is no air conditioning but I like to have an openable window. However the noise from outside is dreadful and would put me off staying there again. We have stayed on previous occasions but now there is no parking available on site. That was disappointing.
Comment from Hotel Management
Jun. 27, 2023 by La réception, Hotel Management
Dear Guest,Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!Sincerely,
by A traveller
I suppose you get what you pay for
Posted Feb. 12, 2023 on HotelsIt was OK - no paking which was an issue and not highlighted on website. When arriving late this is problematical. Only 1 plug in the room and nowhere near the beds - not good for overnight charging. Bed was comfortable and did the job for an overnight stay
Comment from Hotel Management
Feb. 28, 2023 by La réception, Hotel Management
Dear Guest,Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!Sincerely,
