Note fondée sur 38 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,0 Propreté de la chambre
2,7 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Nice dog friendly condo
Publié le 20 juill. 2024 sur HomeAwayCondo had plenty of sleeping room and was closed to lake. Nice to be able to bring dogs and close to Truckee. Finding parking was a little tricky.
par un voyageur
Great Location
Publié le 29 janv. 2024 sur HomeAwayRight across the street from the lake with gorgeous views from the kitchen table -- we fell in love with Donner Lake!
The cabin was comfortable, but rustic as you'd expect for a mountain lake cabin (eg some damage to floors, janky interior doors, kitchen table wobbly). Dealing with Vacasa as a renter instead of an actual owner is always less personal and more commericalized ... eg they were happy to offer late check out, if we paid an additional fee$$
But overall we loved the location, there was plenty of space, perfect winter getaway
par un voyageur
Donner
Publié le 22 janv. 2024 sur HomeAwayOK for what we needed including the dog freindly.
par un voyageur
Great location, rustic cabin
Publié le 18 août 2023 sur HomeAwayLove this location!
par un voyageur
Publié le 12 juill. 2023 sur Expedia
Ask your cleaning crew about cleaning delay. I can't send you pictures of that. Your cleaning crew in charge told me not to call you because they will be in trouble. Ask them. Check your TV in both bedrooms. They don't work. Check your front windows. They don't lock. I can't send you pictures because I didn't take any. Called you all more than 6 times including your manager. Keep on saying partial refund is being processed every time I call. Pretty bad experience with this cabin rental. You all keep on saying we will call back and nobody ever call me back. Can you please resolve this.
par un voyageur
Great Location - Concerns re: Hous
Publié le 9 juin 2023 sur HomeAwayThe location of this home is amazing! It is right across the street from the lake and has a great deck from which you can enjoy the view. However, the inside of the home is badly in need of repair and a deep cleaning. I have notified Vacasa about my concerns and am hopeful that they will make the essential improvements (Ex: the ground floor windows couldn't be locked) and am hopeful that they will make the experience better for others.
Commentaires de Gestion de l’hôtel
24 juin 2023 par VrboOwner, Gestion de l’hôtel
Hi Wendy, thank you for your review, we sincerely apologize for the issues you experienced during your time with us and for any disconnect in the care you received with our team. We truly appreciate you bringing this to our attention. We understand how disappointing it was that the home was in this condition upon your arrival - please know that this is not the regular standard for our properties. We will continue to work with both our local staff and homeowner to make improvements to this home, and we hope you'll give us a second chance to impress you!
par un voyageur de Hollister, Ca
Relaxing Cabin
Publié le 22 mai 2023 sur HomeAwayNice little cabin overlooking Donner lake. Was very convenient for fishing, having a dock right infront of the cabin. Cabin was very relaxing with a deck in the front.
par un voyageur
Ski weekend getaway
Publié le 6 févr. 2023 sur HomeAwayGreat view. Great Location. Cozy interior.
par un voyageur de San Jose
Publié le 11 janv. 2023 sur Expedia
This cabin is cute and is located in a beautiful lakeside setting. It could be great if the owners made small investment in functionality: better kitchen equipment (basic items like dish and hand towels and mixing bowls were missing, frying pans were worn, toaster was broken) and a floor mat/rack for snowy shoes by the front door. There were no instructions and the main TV with 3 remotes was difficult to operate: we were unable to adjust its volume so couldn't really use it. There were few other small issues already communicated to the rental agency.
par un voyageur
Cutest Donner Lake Cabin
Publié le 2 déc. 2022 sur HomeAwayEnjoyed our short stay over a weekend, super cute and close to Truckee with lake access! Would go back, it’s where I got engaged and I wouldn’t have changed that!
