Note fondée sur 36 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,3 Propreté de la chambre
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Tahoe
Publié le 27 août 2024 sur HomeAwayBeautiful scenery and fun amenities
par un voyageur
Great Location- Needs Updates
Publié le 24 juill. 2024 sur HomeAwayWhile the location of this house is great there are serveral things that need to be done to vastly improve the quality of guests stays. The couches absolutely need to be replaced, when you sit on them they sink to the floor. They are in absolute horrible shape and for the only seating inside it was a far cry from comfortable. The only outside furniture was wood and falling apart, unsafe for sitting. We had to bring our own lawn chairs onto the deck to sit. With such amazing views it would be lovely to have some nice outdoor furniture on both porches. There are exposed nails all over both decks which are a huge safety issue. We did not use the fireplace as it was summer during our stay but there is no gate or safety mechanism around either fireplace which is a major safety concern for children. There was also multiple exposed nails on the piece of trim going from the living room to dining room. The lack of air conditioning would not normally be a problem but when it gets to 90 degress in the day it was quite uncomfortable to sleep. The pillows on the bed are absolutely tragic, I have truly never felt a flatter pillow in my life. Even with 3 of them I had a hard time sleeping. The arcade in the downstairs room which was a major selling point is broken.
Commentaires de Gestion de l’hôtel
10 août 2024 par VrboOwner, Gestion de l’hôtel
Chelsea, thank you for your review. We sincerely apologize for the issues you experienced during your time with us. Please know that our guest services team is working on the issues reported and will have them fixed as soon as possible. We hope to have the opportunity to better impress you in the future!
par un voyageur
Northstar house
Publié le 29 juin 2024 sur HomeAwayFamily had a nice visit and enjoyed the house. Was spacious and comfortable. Great central location with easy access to lake and Truckee. Kids enjoyed having access to pool and recreation center at Northstar.
par un voyageur
Great Location near North Star ski resort
Publié le 11 avr. 2024 sur HomeAwayCozy home. Needs a bit of updating. For example the cookware was in bad shape. No lighters or matches to get the wood burning fireplace going. The promoted games in game room, some were broken. Other wise a good place to stay with family.
Commentaires de Gestion de l’hôtel
26 avr. 2024 par VrboOwner, Gestion de l’hôtel
Hi, Debbie, thank you for your review. We appreciate you taking the time to provide us with your valuable feedback.
It is always our goal for our guests to be able to use everything the home has to offer. We take guest feedback seriously and have forwarded this information to the local staff so they can address your concerns and hope for another opportunity to host you for a truly exceptional experience.
par un voyageur
Traditional Tahoe cabin
Publié le 11 févr. 2024 sur HomeAwaySpent a week here during an awesome snow week. They had sleds and shovels available for us to play in the snow. Cabin is cozy with a downstairs “kids room” with multiple bunks. Place was clean, heating worked well, though downstairs was cooler, electric blankets helped keep downstairs sleepers warm at night. Kitchen a little antiquated with electric burners, but otherwise well stocked. Super convenient to catch the free shuttle to Northstar to ski. We had 5 awesome days of hitting the slopes!
par un voyageur de Saratoga, CA
Dated - but great location
Publié le 10 févr. 2024 sur HomeAwayOld - but great location with shuttle service. Needs updating - especially the bathrooms
par un voyageur
Cute little cabin. Great location. Good price. Needs a little tlc but still good.
Publié le 11 sept. 2023 sur HomeAwayWe loved this little cabin. It was a great location, beautiful neighborhood, short walk to the Northstar Village, access to Recreation Center with lots to do.
The unit was clean but there were a few things that I think they could do better on. I wish they would include some extra and basic essentials.
Bath rugs: There are no bath rugs for when you get out of the shower to prevent standing on a wet floor.
Extra Bath Towels: We wished you would include some extra towels in the unit. There was only one per person hanging on the wall but if we had more people we would need more.
Soap: Only some of the bathrooms had soap in them
Toilet Paper: There was no extra toilet paper beyond the one roll
These are things we consider travels should not have to bring with them and are expected to be in the unit same as staying in a hotel.
There was a bug infestation in the laundry room downstairs but other than that the unit was still clean. They sent out pest control after we left I believe.
Overall we loved this cabin. It was just right for our needs. It would be 5 stars if it included the basic toiletries and had the pests taken care of prior. We would be willing to stay here again. I hope they take care of those things prior.
par un voyageur
Great Location
Publié le 20 avr. 2023 sur HomeAwayThe proximity of this cabin to the Northstar slopes was a great perk. The house was spacious and equipped with pretty much anything you could need. There's a garage to park in. The driveway is treacherous in icy weather and were covered with icy snow upon arrival. The steps up to house were dangerous with ice/snow packing them. The cabin reminded me of my Grandma's house when I was young. Some would say it is ready for some updating but I enjoyed the retro feel of the cabin. It was very comfortable and was located close to the slopes so we were happy.
par un voyageur
Softball Team loses out
Publié le 30 juill. 2022 sur HomeAwayThe house accommodated our sleeping, showering and washing of uniforms. We were unfortunately, not happy with the condition of the cooking utensils (frying pans), cleanliness of the carpet, and the temperature of the home during the 98 degree heat wave. We needed to open the house up at night which brought in these strange beetle bugs. Not to mention being hyper vigilante of bears.
We were really looking forward to using the Northstar Rec pool but there were no directions on how to even access it. A real bummer.
Commentaires de Gestion de l’hôtel
28 juill. 2023 par VrboOwner, Gestion de l’hôtel
Heather, thank you for the review of your stay. We are sorry to have been unable to provide you with a pleasant and relaxing vacation experience. We strive to maintain a standard of excellence in home cleanliness and upkeep for the comfort of our guests in addition to being readily available to assist in addressing any questions or concerns that might arise. Of course, we have no control over the weather but we understand the heat wave made the cabin very warm. Please remember we are a phone call away to answer any questions or help supply any needs that might arise. We hope you will allow us to host your next trip. Thank you for being our guest!
par un voyageur
Needs Refurb
Publié le 16 juill. 2022 sur HomeAwayThere is absolutely nothing wrong with an older establishment…but, steps should be taken to properly maintain. Extremely staind carpet throughout…weathered linoleum…all appliances are circa 1970, wallpaper is peeling, furniture is badly worn…drains in shower do not drain (we cleaned twice). The house may be clean, but it’s impossible to tell, with its outdated aesthetics.
The fastest Wi-Fi speeds we could manage was 3.39mbps/down…terrible.
The area is beautiful and quiet…it’s a shame to not take preventive maintenance steps to enhance an enjoyable stay.
We are business travelers 180 days a year and frequent many types of accommodations…this stay was a disappointment and at the bottom of our list.
If the price points are to remain their current rate…there should be more honesty and transparency about the property.
Commentaires de Gestion de l’hôtel
28 juill. 2023 par VrboOwner, Gestion de l’hôtel
Shann, thank you for your review, we appreciate you taking the time to provide us with your valuable feedback. We are sad to know we did not meet your expectations but appreciate your honesty. Thank you for sharing your feedback and bringing some items to our attention that may need some TLC. We have forwarded your feedback to the local staff so they can work to improve the house for future guests. Please know that our guest services team is available 24 hours a day to assist should any concerns arise during your visit. We hope you choose to stay with us again!
