Note fondée sur 19 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,4 Propreté de la chambre
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Do not recommend!!!
Publié le 5 juill. 2023 sur HomeAwayEverything was broken in this unit. We were here on 4th of July weekend. This unit has no air conditioning, so expect to die in the heat. Also, the refrigerator is broken, so don’t buy food unless you want it to rot! Lastly, very poor communication with property management. 10/10 do not recommend
Commentaires de Gestion de l’hôtel
28 juill. 2023 par VrboOwner, Gestion de l’hôtel
Hi Ashley, thank you for sharing your feedback and bringing some items to our attention that may need to be fixed and improved. We are so sorry if our standards were not met during your time with us. We have forwarded your feedback to the local staff so they can work to improve the home and amenities for future guests. We hope you'll give us a second chance to impress you!
par un voyageur
nice comfy getaway
Publié le 26 août 2022 sur HomeAwayhad everything we needed and a short trail walk to the pool, hot tub, and eateries
par un voyageur de BLAINE
Cute quiet place
Publié le 8 août 2022 sur HomeAwayIt’s was a cute and quiet place. We mainly used it as a place to sleep as we were out and about during our stay. Cons: We could’ve used more info about the rec center and the Village at Northstar. And knowing before hand that there was no AC would’ve been helpful too.
par un voyageur
Great
Publié le 8 juin 2022 sur HomeAwayjust as you would expect.
par un voyageur
Nice place to stay :)
Publié le 14 nov. 2021 sur HomeAwayAs described
par un voyageur
Good place to stay
Publié le 24 mai 2021 sur HomeAwayIt was a fine place to stay for the week.
par un voyageur
Ski trip
Publié le 30 avr. 2021 sur HomeAwayWe loved it! Super cute little spot right next to the resort!
par un voyageur
Lake Tahoe
Publié le 2 oct. 2020 sur HomeAwayStudio was nice the carpet was not clean and had a smell to it everything was good.
Commentaires de Gestion de l’hôtel
28 juill. 2023 par VrboOwner, Gestion de l’hôtel
Hi Tristan, thank you for taking the time to share your review. We apologize that the carpet was not cleaned to our usual standard. We will review with the local staff and make sure it's been properly taken care of. We'd love to host you again in the future.
par un voyageur
Efficient place in Northstar
Publié le 20 août 2020 sur HomeAwayStudio in Northstar was very efficient with a nice room flow and great kitchen. Also had a small balcony with a. functional grill. TV was functional but had a very year old Roku attached to it that was very slow. New ones are very cheap, owner should consider upgrading. The unit needs a deep clean, the space under the bed and futon was very very dusty and dirty. Sink faucet was broken and every time we went to use it with medium flow it would spray us. This was communicated by phone when we got there. When we arrived there were 5 cleaning ladies in our unit as they couldn’t decide if they finished cleaning the bathroom—not what you want during a pandemic. Both having been exposed to 5 people and wondering if your bathroom was clean. Lastly there seemed to be a pricing error as the room per night was $40 cheaper for the rest of the summer. I sent two emails to Vacasa regarding this and no response, probably the most disappointing of all. Actually in my 20 years of renting from VRBO, I’ve never not received communication from the owner. I wouldn’t rent this unit again from a Vacassa property.
Commentaires de Gestion de l’hôtel
28 juill. 2023 par VrboOwner, Gestion de l’hôtel
Hi, Franco! Roku was purchased earlier this year and appears to be working well at this time; the internet is not the best in this area and might make service difficult on occasion. The minor leak on the sink has been repaired. Thank you!
par un voyageur
Construction site
Publié le 25 août 2019 sur HomeAwayTo my dismay, the building was being painted and they still rented it to me. The ladders/plastic tarps and paint smell were horrible. To add to it, I was unable to get into my rental for the entire afternoon and missed a day of biking because the crew was painting the entry and it took all afternoon. I called and the agency said they would get in touch with the property manager, and I never heard back.
Commentaires de Gestion de l’hôtel
28 juill. 2023 par VrboOwner, Gestion de l’hôtel
Greg, we appreciate your feedback and understand your position. We apologize for the construction that occurred during your stay and hope that the refund applied to your account helped alleviate any stress you experienced. Thank you for contacting us regarding the matter, and we hope to have the chance to host you in the future.
