Note fondée sur 15 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,5 Propreté de la chambre
4,0 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 31 juill. 2024 sur HomeAway
par un voyageur
Publié le 14 mai 2024 sur Expedia
Very hard to find, elevator didn’t work, no hot water, hassle using spa.
par un voyageur
Cozy condo minutes from the slopes
Publié le 23 avr. 2024 sur HomeAwayThe condo is at a perfect location in Northstar Village. It is cozy but well-organized with everything you need. The one or two minor things we contacted the owner regarding were quickly addressed. We enjoyed our stay. Highly recommend!
par un voyageur
Everything broken, don’t stay here, very bad unit.
Publié le 2 mars 2024 sur HomeAwayHeater/thermostat didn’t work, it’s ancient. Microwave doesn’t work. Refrigerator doesn’t work. Mattress and box spring are stained and torn, look like they were picked up from side if the road. No amenities provided whatsoever, no glasses, dishes, bowls, napkins, not even paper or plastic products. No coffee. No instructions on TV operation, parking pass, or any other useful info. I could go on and on. Do not rent this unit, the owner clearly has no idea what it is to be a host.
Commentaires de Gestion de l’hôtel
25 mars 2024 par VrboOwner, Gestion de l’hôtel
We are disheartened to read that you experienced issues that kept you from fully enjoying your stay. We apologize that your experience in our home was not the vacation for which you had planned and for which we strive to provide our guests. The comfort and satisfaction of our guests is our priority and the experience you had is certainly not commonplace. Our local manager assured us that since your visit, your concerns have been addressed and everything is in good working order. We hope the compensation you received helped alleviate some of your frustration and that we have the opportunity to better impress you on your next getaway.
par un voyageur
Great location, basic experience
Publié le 11 févr. 2024 sur HomeAwayThe convenience of staying right in northstar village can’t be beat, and the room was comfortable if a bit small and basic. We found a few minor things needed repair but it didn’t affect our stay very much. There were no instructions provided about where to find the hot tub, rec center, or other amenities so ask about this ahead of time if you want to use them.
par un voyageur
Location, location, location
Publié le 11 janv. 2024 sur HomeAwayLoved the location and convenience of this place. It was clean and comfortable. Like a nice hotel room, close to restaurants, lifts, etc. The one parking spot is great. You do need to move your car after check out on the last day so be aware if you plan to stay and ski after check out. Recommend!
par un voyageur
Great
Publié le 29 sept. 2023 sur HomeAwayGreat, parking was hard to find at first
par un voyageur
Labor Day weekend
Publié le 5 sept. 2023 sur HomeAwayHad a very relaxing few days. Loved the ability to walk downstairs right into food and shopping. There were 3 remote controls for the Tv and I’m still not sure what they’re for. There was also an “access key card” but I have no idea what it accesses. We arrived at about 8 pm and could not find the parking spot or even the correct building. The doorway entry code was not entirely listed correctly so it also took quite a while to figure out how to get into the condo.
Other than that first night, everything was great!!
Commentaires de Gestion de l’hôtel
8 sept. 2023 par VrboOwner, Gestion de l’hôtel
Hi, Brian, thank you for your feedback. We are disappointed to read that your recent experience was not satisfactory, and we appreciate you bringing this to our attention. We will continue to work with both our local staff and the homeowner to make improvements to this home, and we hope you'll give us a second chance to impress you.
par un voyageur
Small but good for 2 ppl
Publié le 20 mars 2023 sur HomeAwayThe place is small. Especially the bathroom. Wish they can remove the closet and use that space for the bathroom too. Cups are dirty, unable to use any of the. Turn off the heater but still hot, I guess it’s from the building. The building is old but overall the place is good and clean other than the dirty cups.
Commentaires de Gestion de l’hôtel
20 juin 2023 par VrboOwner, Gestion de l’hôtel
Thank you for sharing your feedback with us, Viola. We are sorry to hear that the house did not meet your expectations. We sincerely apologize for the problems you encountered during your stay. Your concerns have been relayed to our local team, and they will make sure that the house receives extra attention between reservations. We value your feedback as a way to make improvements and will be sure to follow up with the appropriate parties regarding your experience. We hope to have an opportunity to better serve you in the future.
par un voyageur
perfect for our needs
Publié le 10 févr. 2023 sur HomeAwaylocation made this vacay so easy
