Note fondée sur 914 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,7 Propreté de la chambre
3,9 Service et personnel
3,5 Confort de la chambre
3,4 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 19 sept. 2024 sur Expedia
par un voyageur
Publié le 18 sept. 2024 sur Expedia
Excellent breakfast and clean room with microwave & refrigerator! Older room but adequate. We were surprised by the breakfast which had lots of options and 24 hour coffee available! Hikers seemed to enjoy this hotel.
par un voyageur
Publié le 15 sept. 2024 sur Expedia
par un voyageur
Publié le 14 sept. 2024 sur Hotels
Lovely, thank you!
Commentaires de Gestion de l’hôtel
17 sept. 2024 par General Manager, Gestion de l’hôtel
Dear Guest,We appreciate you taking the time to share a review about your recent visit. We are glad we could provide you with the accommodations and service you expected and deserve. Thank you for your feedback. We look forward to your next visit to the Inn at Truckee.Sincerely,General Manager
par un voyageur
Publié le 13 sept. 2024 sur Hotels
par un voyageur
Publié le 12 sept. 2024 sur Expedia
Run down property - dirty linen was piled up behind the check in desk. Ceiling tiles were missing. Hot tub was not working although advertised as functional.
Overall a convenient location but we would not stay again.
Commentaires de Gestion de l’hôtel
16 sept. 2024 par General Manager, Gestion de l’hôtel
Dear Anja,Thank you for your feedback. We are disappointed to hear your recent stay did not meet expectations and apologize for any inconvenience caused. Regarding the hot tub, it was removed from our property and we have since made the necessary updates to reflect this change on our website and booking correspondence. Despite these efforts, Google still displays images of the hot tub on our property. We hope to welcome you back for a better overall experience in the future and change your perceptions. Sincerely,General Manager
par un voyageur
Publié le 12 sept. 2024 sur Expedia
The bed was long past it's prime. Way too soft.
Commentaires de Gestion de l’hôtel
16 sept. 2024 par General Manager, Gestion de l’hôtel
Loren,Thank you for your review. We sincerely regret to learn that your stay fell short of expectations. Guest comfort is of the utmost importance to us, and we'll be sure to share your feedback about the beds internally to ensure any opportunity for improvement is seized. It was a pleasure having you here, and we hope you will give us another chance to change your lasting impression. Sincerely,General Manager
par un voyageur de Germantown
Publié le 11 sept. 2024 sur Expedia
Ok place.
Commentaires de Gestion de l’hôtel
16 sept. 2024 par General Manager, Gestion de l’hôtel
Paul, Thank you for your stay and review. If you could kindly provide more details about your experience, it would greatly assist us in addressing any concerns and ensuring we can work to get better. Your satisfaction is our top priority, and we are always working to enhance our guest experience.Sincerely,General Manager
par un voyageur
Publié le 10 sept. 2024 sur Expedia
It was good
Commentaires de Gestion de l’hôtel
12 sept. 2024 par General Manager, Gestion de l’hôtel
Dear Bikramjit,Thank you for the kind review of Inn at Truckee! We are happy you enjoyed your stay and look forward to having you join us again soon!Sincerely,General Manager
par un voyageur
Publié le 6 sept. 2024 sur Expedia
I wish there was a note that there is no hot tub even though google picture shows otherwise.
Commentaires de Gestion de l’hôtel
11 sept. 2024 par General Manager, Gestion de l’hôtel
Daniel,Thank you for your review. Based on your rating, it seems you enjoyed your overall experience. Please know that the hot tub was removed from our property a long time ago, and we have since made the necessary updates to reflect this change on our website and booking correspondence. However, Google photos uploaded by guests may not be subject to removal, though we understand how they can be misleading. Nonetheless, your feedback will be shared internally. It was a pleasure having you here, and we hope you return soon.Sincerely,General Manager
