Note fondée sur 901 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,3 Propreté de la chambre
4,4 Service et personnel
4,0 Confort de la chambre
4,0 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 6 sept. 2024 sur Hotels
Personnel très accueillant. Espace piscine et jacuzzi très bien. Équipement et chambre très agréable.
Commentaires de Gestion de l’hôtel
7 sept. 2024 par Igor, Gestion de l’hôtel
Thank you for your valuable feedback. We greatly appreciate your kind words about our staff and are pleased to hear you enjoyed the pool area, jacuzzi, and room amenities. Your input helps us continuously improve our services to ensure a pleasant experience for all our guests. Should you require any further assistance, please don't hesitate to contact us directly. We look forward to welcoming you again in the future.
par un voyageur
Publié le 21 août 2024 sur Expedia
Commentaires de Gestion de l’hôtel
23 août 2024 par Patsy, Gestion de l’hôtel
Thank you for taking the time to provide us with your feedback. We truly value your input as it helps us continually improve our services and amenities. We look forward to the opportunity to serve you again soon!
par un voyageur
Bad trip
Publié le 4 août 2024 sur HotelsBel hôtel et jolies chambres mais le séjour est gâché par l’humidité qui rend les sols glissants et l’odeur de moisi dans la chambre
Commentaires de Gestion de l’hôtel
6 août 2024 par Igor, Gestion de l’hôtel
Thank you for taking the time to share your feedback with us. We greatly value your input, as it helps us further improve our services and amenities. We are pleased to hear that you found our hotel and rooms to be nice. However, we deeply regret that the humidity and musty smell affected your stay.We take your concerns seriously and will address these issues promptly to ensure the comfort of our guests.Your satisfaction is important to us, and we are committed to providing a pleasant and comfortable experience for all our guests. We hope to have the opportunity to welcome you back and provide you with an improved stay in the future.Thank you once again for your valuable feedback.
par un voyageur
Publié le 31 juill. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
21 août 2024 par Igor, Gestion de l’hôtel
Thank you for taking the time to provide us with your feedback. We truly value your insights, as they play a crucial role in helping us continually enhance our services and amenities. Should you require any further assistance, please do not hesitate to contact us. We look forward to the opportunity of serving you again soon.
par un voyageur
Publié le 29 juill. 2024 sur Expedia
Le restaurant offre un beau et bon déjeuner avec un cuisinier fait des omelettes sur demandes.
Par contre, nous étions assis près des fenêtres et la propreté n’était pas au rdv beaucoup de miette sur le rebord et d’éclaboussure qui date de longtemps
Commentaires de Gestion de l’hôtel
3 août 2024 par Igor, Gestion de l’hôtel
Thank you for taking the time to share your feedback with us. We appreciate your kind words about our beautiful lunch offerings and the personalized omelettes made by our chef. It's wonderful to hear that you enjoyed this aspect of your visit.We are, however, truly sorry to hear about the cleanliness issue you encountered near the windows. Cleanliness is a top priority for us, and we are looking into this matter to ensure that such oversights are addressed promptly and thoroughly. Your comments have been shared with our housekeeping team.Your feedback is invaluable as it helps us to continually improve our services and amenities. We hope to have the pleasure of serving you again soon, providing you with an impeccable dining experience from start to finish.
par un voyageur
Publié le 21 juill. 2024 sur Expedia
Bien 😌
Commentaires de Gestion de l’hôtel
22 juill. 2024 par Patsy, Gestion de l’hôtel
Thank you for taking the time to provide us with your feedback. We truly value your input as it helps us to further improve our services. Your satisfaction is our top priority, and knowing that you had a good experience means a lot to us.We hope to have the pleasure of welcoming you back soon. Your continued support is greatly appreciated.
par un voyageur
Publié le 22 juin 2024 sur Expedia
Personnel accueillant et très serviable. Déjeuner complet avec un cuisinier pour vos omelettes sur place.
Commentaires de Gestion de l’hôtel
22 juin 2024 par Patsy, Gestion de l’hôtel
Thank you so much for your kind words! We're thrilled to hear that you enjoyed your visit with us and found our staff to be super friendly and knowledgeable. We strive to create a great experience for all our guests, and feedback like yours helps us continually improve.We look forward to welcoming you back soon for another great stay!
par un voyageur
Publié le 19 janv. 2024 sur Expedia
Tout était très bien
par un voyageur
Publié le 19 nov. 2023 sur Expedia
Système de chauffage extrêmement bruyant
Le personnel très accueillant
Les déjeuner sont complets il y a même quelqu’un pour préparer les œufs
Manque de surveillance en rapport au bruit que d’autre clients font en arrivant après minuit
Commentaires de Gestion de l’hôtel
21 nov. 2023 par M Kumar, Gestion de l’hôtel
Dear Colette,Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. I am glad that you enjoyed breakfast and stay with us. It was pleasure to have you in and we hope you will come back and see us again soon. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.Thank you again for taking the time to complete this awesome survey. We appreciate your loyalty to our brand.Sincerely,M KumarGuest Service SupervisorBest Western Glengarry
par un voyageur
Publié le 14 nov. 2023 sur Expedia
Super
Commentaires de Gestion de l’hôtel
15 nov. 2023 par M Kumar, Gestion de l’hôtel
Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. I am glad that you enjoyed breakfast and stay with us. It was pleasure to have you in and we hope you will come back and see us again soon. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.Thank you again for taking the time to complete this awesome survey. We appreciate your loyalty to our brand.Sincerely,M KumarGuest Services SupervisorBest Western Truro - Glengarry
