Note fondée sur 5 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,0 Propreté de la chambre
4,0 Confort de la chambre
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Great
Publié le 18 sept. 2023 sur HotelsAbsolutely great place, easy to get to. Clean. Well kept. Would definitely use again
par un voyageur
Publié le 7 sept. 2023 sur Hotels
par un voyageur
Great place to stay
Publié le 8 juill. 2023 sur HotelsWe loved this place, very comfortable bed, tent was great, warm with the log burner going.
And the dog loved it.
Will be going back!
par un voyageur
Publié le 31 août 2021 sur Hotels
Friendly staff went above and beyond what was expected , lots of close town amenities for food surf and drink
par un voyageur
TERRIBLE
Publié le 2 juin 2021 sur HotelsThe pictures of the clamping tents are false! When we arrived we were taken to what I can only describe as a circus tent! The ‘door’ was not sealed at the bottom and therefore letting wind in,
I can only describe it as being in a front room with a front door wind open.
not appropriate for my ten month old baby. The kitchen/toilet/shower were separate with the shower extremely dirty!
We pondered for an hour and decided to leave. Amanda and Steve will NOT process a refund and have lied to hotels.com in saying we were offered champagne on arrival .. bizarre!
I would definitely not recommend this place, not fit for a dog let alone a family!
How they handled the situation is completely unprofessional, all I wanted was my money back for somewhere I didn’t stay and they’re now ignoring me! STAY CLEAR
Commentaires de Gestion de l’hôtel
5 juin 2021 par Stephen Peckham , Gestion de l’hôtel
we are sorry you did not want to stay with us, unfortunately there was a storm on the night of your arrival that was out of our control. The tents on our site stand all year round and withstand the wind and rain very well. we pride ourself on our cleanliness and refute your accusations as our team work hard to deliver the best experience we can, come rain or shine. We are unable to run our business based on the weather and do our best to help make our guest stay as perfect as they can be even in poor weather. I am sorry you feel that we have not acted appropriately in your case but feel that your review of our site and business does not represent us or our reviews in delivering holidays over the last 4 years.
