Note fondée sur 691 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,2 Propreté de la chambre
3,6 Service et personnel
3,1 Confort de la chambre
2,9 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 27 août 2024 sur Hotels
par un voyageur
Publié le 23 août 2024 sur Expedia
par un voyageur
Publié le 23 août 2024 sur Expedia
wher3e to start, this property when you arrive the lobby is like post WWII error, i requested accessibility in the online booking only to be told it's not available due to over booking the 1st floor to others even though the reservations we placed 1 month in advance.
I asked the clerk if i could be put into a room on the first floor and was denied.
once in the 2nd floor the bed mattress was ripped up in multiple places and the smoke detector was wrapped in a plastic bag and a bandana wrapped around it.
no hot water in the room, during my sleep i heard a buzzing under the bed like someone's cell phone was under the bed, i felt like i was in a murder motel or Baits motel. i was to afraid to look under the bed to see what the buzzing was from , not sure if i would have found a corps under the bed or a person bunking under me for the night.
i would not stay at this location ever again, the front of the lobby has a broken iPad that's bowed and cracked where they have you sign in at check-in, they really need to update this place it's like a horror movie set.
i would not invite my friends to stay here.
Commentaires de Gestion de l’hôtel
29 août 2024 par Brand Experience Team, Gestion de l’hôtel
Hi Jason,We’re sorry you had a bad experience recently at one of our properties. We take your input seriously and apologize for the inconvenience. As our Guest, you’re very important to us, and our top priority is your satisfaction. Thank you for taking the time to provide this valuable feedback.Lilith#Team6
par un voyageur
Publié le 18 août 2024 sur Expedia
We showed up and first realized that we did not have clean linens. They were from previous guests and were just remade onto the bed without being replaced. Also, I had a bug in my bed and on the floor beside the bed. Lastly, the bathroom was not clean. The tub was filthy and there was opened/used soap from previous guests on the side of the bathtub. The staff was super nice, which is why we stayed, but if they weren’t we would’ve definitely gone somewhere else.
Commentaires de Gestion de l’hôtel
24 août 2024 par Brand Experience Team , Gestion de l’hôtel
Hi Haley, We are grateful for your feedback and are deeply sorry for the less-than-satisfactory experience you encountered during your recent stay with us. Your comfort and satisfaction are of utmost importance to us, and we are disheartened to learn that we fell short of your expectations. We would greatly appreciate the opportunity to further discuss your experience. Please reach out to us at your earliest convenience. Your feedback will aid us in regaining your trust and in welcoming you back for a more enjoyable stay. Once again, we extend our sincerest apologies for any inconvenience caused. Kaur J. #team6
par un voyageur
Economical Stay.
Publié le 14 août 2024 sur HotelsIt was the basics. It was a safe place to sleep for the night.
Commentaires de Gestion de l’hôtel
16 août 2024 par Brand Experience Team , Gestion de l’hôtel
Hi James, We appreciate your fantastic review! It is incredibly rewarding to hear that you had such a positive experience during your time with us at Motel 6/Studio 6. Our dedicated team is committed to ensuring that every guest feels valued, so receiving your feedback means a great deal to us. We are already looking forward to your next visit, and we are determined to make it just as enjoyable as the last. If there is anything else we can do to enhance your next stay, please do not hesitate to reach out. Your satisfaction is our top priority.Kaur J. #team6
par un voyageur
Publié le 12 août 2024 sur Expedia
Thay have to clean better and the smell of smoking was horrible
Commentaires de Gestion de l’hôtel
20 août 2024 par Brand Experience Team, Gestion de l’hôtel
Hi Anel, We're sorry to hear that we fell short of your expectations during your recent stay. We apologize for any aggravation you had and appreciate you sharing your experience with us. We hope you’ll give us another chance in the future to make it a great stay for you. Natalie #Team6
par un voyageur
Publié le 4 août 2024 sur Expedia
par un voyageur
Publié le 27 juill. 2024 sur Hotels
par un voyageur
Publié le 25 juill. 2024 sur Hotels
par un voyageur
Publié le 25 juill. 2024 sur Hotels
