Ratings based on 188 Guest Reviews
Hear it directly from our travellers
4.7 Room cleanliness
4.3 Service & staff
4.5 Room comfort
4.5 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted Jul. 16, 2024 on Expedia
I love the hotel breakfast! The local veggies are so fresh and delicious.
by A traveller
Posted Mar. 31, 2024 on Expedia
Very nice property
by A traveller from New York
Posted Dec. 2, 2023 on Expedia
I visited my nephew who is a professor at the Keio University just across the hotel. Was super convenient. The dinner and breakfast were excellent.
by A traveller from Campbell
Posted Apr. 30, 2023 on Expedia
This hotel is unique in that it's located just minutes from the town but essentially on the edge of rice fields, in the countryside. Beautiful views, quiet is combined with sophistication of the city center hotel.
by A traveller
Posted Feb. 22, 2022 on Hotels
Comment from Hotel Management
Mar. 22, 2022 by SUIDEN TERRASSE Rooms Manager, Hotel Management
この度はSUIDEN TERRASSEへのご宿泊を頂きまして、ありがとうございました。
お客様から頂戴しました評価は社内で共有をさせて頂き、今後もご愛顧を頂けるホテル運営に努めてまいります。
またのお越しを従業員一同、お待ち申し上げております。
by A traveller
Hands down THE place to stay in Tsuruoka
Posted Sep. 3, 2021 on HotelsUnique location literally in a rice field surrounded by expansive nature. Facility has beautiful but minimalist features with eco-friendly and sustainable aspects throughout.
Comment from Hotel Management
Feb. 18, 2022 by SUIDEN TERRASSE Rooms Manager, Hotel Management
Thank you for visiting at SUIDEN TERRASSE.
Did you have any inconvenience during your stay? Also, please come to Shonai in different seasons. Shonai in winter is also the season when hotels staff are proud.
Thank you very much!
Yours sincerely
Rooms Manager
by A traveller
Posted Jul. 6, 2021 on Expedia
Amazingly designed hotel with a view of mountains and rice farm. Staff are very friendly. The waiter at Moon Terrace is very nice to explain to me the menu in English and also the lady in the breakfast. The downside of the hotel is they should provide a shuttle bus to the train station since it’s very far.
by A traveller
Posted May 9, 2021 on Hotels
Great facilities. Location not too far from the city center. Good food, but a bit pricy.
by A traveller
Posted Jan. 14, 2020 on Hotels
Comment from Hotel Management
Jan. 15, 2020 by redeption, Hotel Management
Thank you very much for having stayed at SHONAI HOTEL SUIDEN TERRASSE. We sincerely appreciate your fabulous feedback. We are very much looking forward to your next visit to Tsuruoka, Shona.
by A traveller
Posted Jan. 9, 2020 on Hotels
Comment from Hotel Management
Jan. 9, 2020 by reception, Hotel Management
Thank you very much for having stayed at SHONAI HOTEL SUIDEN TERRASSE. May we express our gratitude for writing a review about your recent experience with us.
