Note fondée sur 10 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,0 Propreté de la chambre
3,4 Service et personnel
2,6 Confort de la chambre
2,3 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 28 août 2024 sur Expedia
A simple accommodation is totally fine for me but I expect that at least the shower and the toilet are working properly.
Commentaires de Gestion de l’hôtel
16 sept. 2024 par Dewi, Gestion de l’hôtel
We truly regret the distress caused, Antonia! We have highlighted this to our concerned team and be assured the corrective measures will be taken to resolve it appropriately. Regards, Dewi
par un voyageur
Publié le 26 mai 2024 sur Expedia
Room clean but old and shower didn't work
Commentaires de Gestion de l’hôtel
13 juin 2024 par Barbara, Gestion de l’hôtel
Hi, Leilane! We sincerely apologize for the trouble caused. We would like to thank you for sharing such important feedback, we will surely work on this to ensure your next stay turns out to be an amazing one. Regards, Barbara
par un voyageur
Publié le 29 déc. 2023 sur Expedia
Commentaires de Gestion de l’hôtel
23 janv. 2024 par Barbara, Gestion de l’hôtel
Sorry for the hassle you faced, Danielle! We have marked a note for the experience you had this time. Rest be assured, we will strive to ensure a pleasant stay with us in the future. Regards, Barbara
par un voyageur
Publié le 24 déc. 2023 sur Hotels
par un voyageur
Handy location
Publié le 18 oct. 2023 sur HotelsReally close to airport. Local bus on main road takes you one stop to both domestic & international airport for IDR4000. That's about it. No hot water!
Commentaires de Gestion de l’hôtel
2 nov. 2023 par Dewi, Gestion de l’hôtel
Hey! Thank you so much for rating us positively. As per the feedback, we can see that you are not completely satisfied with our services, we have notified the concern with our significant team to ensure a comfortable stay in the future. Regards, Dewi
par un voyageur de Atlanta
Publié le 1 juin 2023 sur Expedia
The staff was nice and it was a easy check in. I would recommend if you just need a quick place to crash for a day. But I had no issues.
Commentaires de Gestion de l’hôtel
21 juin 2023 par Joey, Gestion de l’hôtel
Thank you for the pleasing feedback, Freddrena! We will put in our continuous efforts to provide consistent service every time. Regards, Joey
par un voyageur
Unbelievably bad
Publié le 10 juill. 2022 sur HotelsAfter first nite, I moved to the 2BR "suite" in the "new" building. Doors couldnt lock. Ac remote missing. No tv. Building main entrance doors broken. Tick infected stray dogs sat inside the reception. Room tap had no water. No hot water. No towels. Old stained sheets. Halfway thro a shower no water. Staff repeatedly called owner who didnt respond, didnt call back. Room was filthy, dirt under sink. Walls of room mouldy. Furniture was old and peeling. Pillows smelt old stained and lumpy. When we asked for help, staff said they had given feedback to boss many times on customer complaints but boss didnt do anyway. DO NOT STAY HERE. HORRIFIC.
Commentaires de Gestion de l’hôtel
24 juill. 2022 par Ammy, Gestion de l’hôtel
Apologies for the problems you had faced, Christine! We have made a note of your experience this time. Rest assured, we will strive in the future to ensure a great stay with us. Regards, Amelia.
par un voyageur
Rather disappointing
Publié le 9 juill. 2022 sur HotelsI emailed and called regarding late check for many days but they didnt bother to respons. Number provided did not connect. When i arrived, room had no towels no blankets. Ac was cold but noisy. Wifi was patchy, only works well in lobby which is only 10m from the room. Externally hoyel looks great but the rooms are really old worn and furniture was chipping. However for the price and only 1 nite it was bearable. Location is really near airport so convenient only for that purpose of late arrival or early flight to catch. Otherwise i wouldnt stay here again.
Commentaires de Gestion de l’hôtel
27 juill. 2022 par Ammy, Gestion de l’hôtel
Apologies for the problems you had faced, Christine! We have made a note of your experience this time. Rest assured, we will strive in the future to ensure a great stay with us. Regards, Amelia.
par un voyageur de Österreich
Publié le 24 oct. 2019 sur Expedia
Sauberes Zimmer, Unterkunft in der Nähe vom (3 Fahrminuten) Flughafen! Lärm der Flugzeuge hört man in der Nacht trotzdem nicht! Kleiner gemütlicher Pool vorhanden! Restaurant direkt im oberen Stockwerk! Bieten balinesische Kochkurse an.
Sehr hilfsbereites Personal!
Super bequemes Bett.
Klimaanlage konnte leider nicht ausgeschaltet werden, dadurch war es sehr kalt im Zimmer.
Commentaires de Gestion de l’hôtel
25 oct. 2019 par Edward, Gestion de l’hôtel
Hallo! Vielen Dank für die positive Bewertung und Ihre wertvolle Zeit, um die Bewertung mit uns zu teilen. Wir werden uns bemühen, Ihre zukünftigen Besuche komfortabel und entspannend zu gestalten. Einen schönen Tag noch :) Grüße, Edward
par un voyageur
Runtergekommenes Hotel nah am Flughafen
Publié le 18 oct. 2019 sur HotelsWir haben in dem Hotel 1 Nacht für 13 Euro übernachteten.
Es ist ziemlich runtergekommen und man fühl dich sehr beengt da nur eine Lüftung als Fenster dient.
Würde nicht noch mal dort übernachten.
