Note fondée sur 353 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,8 Propreté de la chambre
4,1 Service et personnel
3,8 Confort de la chambre
3,7 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 18 mars 2016 sur Hotels
par un voyageur
Publié le 18 mars 2016 sur Hotels
par waffa de Saint etienne
Publié le 27 sept. 2015 sur Hotels
Personnel tres tres sympa. Hotel dans l'ensemble tres propre mais les chambres sont parfois dans un etat moyen
Recommandé
pour Tout le mondepar un voyageur de Rennes
Je recommande Quest Hotel
Publié le 24 août 2015 sur Expedia
Pour : Le petit déjeuné et l'accueil du personnel
Hôtel bien situé (près de l'aéroport).
Personnel au petit soins qui est venu nous chercher à l'aéroport.
La chambre est propre et le petit déjeuné est superbe tant au niveau du choix de nourriture que du goût.
Malgré la proximité de la rue, les chambre sont calmes et l'endroit est paisible.
La clim est un plus.
La chambre est confortable et nous avons rechargé nos batteries après un long voyage avant de repartir le lendemain (Nous n'y sommes resté qu'une nuit car nous étions en transit).
Recommandé
pour Tout le mondepar un voyageur de paris
Hotel accueillant personnel agréable
Publié le 18 sept. 2014 sur ExpediaL hôtel est très bien situé assez proche de la plage mais en mm temps pas du côté touristique donc très calme. Le personnel est au soin. Un très beau et bon buffet petit déjeuner .
par un voyageur
Publié le 4 août 2014 sur Hotels
par un voyageur
Publié le 18 août 2024 sur Hotels
Very clean and welcoming hotel with lovely pool and fantastic breakfast.
Commentaires de Gestion de l’hôtel
20 août 2024 par Hotel Manager, Gestion de l’hôtel
Dear Guest, Thank you so much for your kind review! We’re delighted to hear that you found our hotel to be very clean and welcoming. It’s great to know that you enjoyed our pool and had a fantastic breakfast experience. We strive to create a comfortable and enjoyable stay for all our guests, and your positive feedback is truly appreciated.We look forward to welcoming you back on your next visitBest Regards Hotel Manager
par un voyageur
Publié le 24 juill. 2024 sur Expedia
Cool pool and quiet, clean room. Staff friendly but a simple bill, after a pool snack, took a long time to get sorted and paid.
Breakfast was VERY disappointing. Hot food was only cool.
Commentaires de Gestion de l’hôtel
29 juill. 2024 par Hotel Manager, Gestion de l’hôtel
Dear Guest, Thank you for taking the time to share your feedback about your recent stay with us. We appreciate your kind words about our pool, the cleanliness of our rooms, and the friendliness of our staff. We are, however, very sorry to hear about the issues you experienced.We apologize for the inconvenience caused by the delay in processing your bill after your pool snack. We understand that your time is valuable, and we will be reviewing our procedures to ensure a more efficient service in the future.We are deeply sorry to hear that the breakfast did not meet your expectations, especially regarding the temperature of the hot food. Please be assured that we will address this with our kitchen team to improve the quality and ensure that all hot food is served at the appropriate temperature.Your feedback is very important to us as it helps us identify areas where we can improve. We hope to have the opportunity to welcome you back and provide you with a much better experience next time.Best Regards Hotel Manager
par un voyageur
Publié le 7 juill. 2024 sur Expedia
Close to the airport. Convenient and clean.
Commentaires de Gestion de l’hôtel
10 juill. 2024 par Hotel Manager, Gestion de l’hôtel
Dear Mr. James, Thank you for sharing your positive feedback with us! We’re delighted to hear that you found our location close to the airport convenient and appreciated the cleanliness of our hotel.Your kind words motivate our team to continue providing excellent service. We look forward to welcoming you back on your next visit.Best REgards Hotel Manager
par un voyageur
가격대비 청결도나 시설 조식이 매우 낮음
Publié le 6 juin 2024 sur HotelsCommentaires de Gestion de l’hôtel
11 juin 2024 par Hotel Manager, Gestion de l’hôtel
Dear Guest, hank you for taking the time to share your feedback about your recent stay at Quest kuta . We greatly appreciate your input and are deeply sorry to hear that your experience did not meet your expectations.We regret that you found the cleanliness, facilities, and breakfast to be below the standards you expected, especially considering the price you paid. Cleanliness is a top priority for us, and we will immediately review and improve our cleaning procedures to ensure all areas of the hotel meet the highest standards.Regarding the facilities, we apologize if they were not satisfactory during your stay. We are committed to providing adequate amenities for our guests, and your feedback will be used to evaluate and enhance these areas.We are also sorry to hear that the breakfast did not meet your expectations. Our culinary team will review the menu and the quality of the breakfast offerings to ensure a better experience for our guests.We truly value the feedback you have provided, as it helps us understand where we need to improve. If you plan to stay with us again, we would be happy to ensure a better experience for you. Please do not hesitate to contact us directly so we can personally handle your reservation and ensure your next stay is more enjoyable.Thank you for your understanding, and we hope to have the opportunity to improve your impression of our hotel in the future.Best Regards Hotel Manager
