Note fondée sur 925 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,3 Propreté de la chambre
4,3 Service et personnel
4,2 Confort de la chambre
4,1 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 13 févr. 2019 sur Expedia
par un voyageur
Publié le 4 oct. 2024 sur Expedia
Loved it. They were amazing. Every person working there.
Commentaires de Gestion de l’hôtel
5 oct. 2024 par General Manager, Gestion de l’hôtel
Laua. thank you for taking a moment and sharing that you enjoyed your stay with us. Can’t wait to host you for a return trip in the future.
par un voyageur
Publié le 4 oct. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
5 oct. 2024 par General Manager , Gestion de l’hôtel
Noelle, thank you for sharing that you had a wonderful stay with us. It honestly makes our day to know you enjoyed your trip with us. Can’t wait to host you again next time.
par un voyageur de Albuquerque
Publié le 4 oct. 2024 sur Expedia
I loved the hot and cold plunge pools and there was a water slide for the kids. I was there for a tennis tournament and the courts were amazing. The property was beautiful and we enjoyed the lobby bar and both restaurants. However, the rooms were dated and had a smell. It wasn’t horrible, but it wasn’t lovely either, lol. It was like… grandma’s house… or a nursing home. That said, we spent most of our time at the pool and at the matches.
Commentaires de Gestion de l’hôtel
5 oct. 2024 par General Manager, Gestion de l’hôtel
Carmen, thank you for sharing your experience from your stay with us. We appreciate your feedback and both the positives and areas where we can improve.
par un voyageur
Publié le 4 oct. 2024 sur Expedia
We will stay there again. Great food
Commentaires de Gestion de l’hôtel
4 oct. 2024 par General Manager, Gestion de l’hôtel
Joseph, we appreciate the kind comments our out F&B offerings and we look forward to your return!
par un voyageur
Publié le 2 oct. 2024 sur Expedia
Great Resort!
Commentaires de Gestion de l’hôtel
4 oct. 2024 par General Manager, Gestion de l’hôtel
Jessica, thank you for sharing that you had a wonderful stay with us. It honestly makes our day to know you enjoyed your trip with us. Can’t wait to host you again next time. Thanks again
par un voyageur
Publié le 29 sept. 2024 sur Expedia
Played a USTA tournament here and the resort is so convenient!
Commentaires de Gestion de l’hôtel
30 sept. 2024 par The Team at El Conquistador Tucson,A Hilton Resort, Gestion de l’hôtel
Hi Valerie,Thanks so much for letting us know you had a wonderful stay with us during your tournament! It honestly makes our day to know you enjoyed your trip with us. Can’t wait to host you again next time. Thanks again
par un voyageur
Publié le 19 sept. 2024 sur Hotels
There commercials boasted of connecting rooms. After one email and 2 phone calls assuring this would be done our rooms were not together. Our rooms were identical in every way but the cost was $72 + more for one of the rooms. Customer service is awful from check in to out and now that our stay is over you can’t get any communication from them. This was a very special occasion for our family and I’m heart broken.
Commentaires de Gestion de l’hôtel
4 oct. 2024 par General Manager , Gestion de l’hôtel
Sheree, we appreciate you taking the time to provide feedback after your stay as we use this to make improvements to our facility and service. Thank you for sharing the experience about the pricing and we have our Front Office leadership reaching out to you to make this right.
par un voyageur
Publié le 17 sept. 2024 sur Expedia
It was a nice stay. Beautiful property. Couldn't really enjoy the pool. So many bees, they landed on me, and my husband and other guests. We left quickly. The person waiting on us was very nice. She did say she got stung last week. Not sure what they could do about it. However, it was a bummer. Everything else was great!
Commentaires de Gestion de l’hôtel
17 sept. 2024 par The Team at El Conquistador Tucson,A Hilton Resort, Gestion de l’hôtel
Hi Nora,Thanks so much for taking the time to share with us that you had a great stay. We are so sorry you had an issue with the bees! We have addressed this now. But we are so sorry this impacted your stay. We hope to catch you for a better experience next time.
par un voyageur
Publié le 16 sept. 2024 sur Hotels
our favorite place to get away since 2015
Commentaires de Gestion de l’hôtel
17 sept. 2024 par The Team at El Conquistador Tucson,A Hilton Resort, Gestion de l’hôtel
Hi Antonio.We appreciate you taking time out of your busy day to let us know about your stay with us. We are happy to know you enjoyed your time with us. We hope to see you next time :)
