Note fondée sur 936 évaluations de clients

Écoutez ce qu’en pensent nos voyageurs
3,1 sur 5
83 % des clients le recommandent
3,2 Propreté de la chambre
3,5 Service et personnel
3,4 Confort de la chambre
2,9 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
2 sur 5
par un voyageur de EL PASO

Publié le 10 nov. 2024
I had stayed here when it was Quality Inn. It is not getting better. When i pulled in, tons of homeless in the back. The place smelled like MJ. Carpet looked horrible. Walls dirty, needs a lot of cleaning & upgrading. Now the room: better. Upgraded bathroom. Good floors (did see a bug crawling). Bed was comfortable. Good price for the night. I recommended for 1 night if ur on a budget & are not too picky
4 sur 5
par un voyageur

Publié le 26 août 2024 sur Hotels
Was good. First night other guests were noisy, inside and outside. Second night was quiet and relaxing.
Commentaires de Gestion de l’hôtel
28 août 2024 par Manager, Gestion de l’hôtel
Hello Kay,Thank you for sharing your experience with us. We appreciate your feedback and are glad to hear that your second night with us was quiet and relaxing. We strive to create a peaceful environment for all our guests to enjoy their stay.
5 sur 5
par un voyageur

Publié le 16 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
16 août 2024 par Manager, Gestion de l’hôtel
Hello William,We are delighted to hear that you had a fantastic experience at our hotel! We look forward to welcoming you back soon for another wonderful stay.
3 sur 5
par un voyageur

$75.00 IS NOT THE VALUE, $60.00 IS ENOUGH

Publié le 12 août 2024 sur Hotels
No longer Quality Inn now Motel 6. NO BREAKFAST.
Commentaires de Gestion de l’hôtel
14 août 2024 par Manager, Gestion de l’hôtel
Hello FRANCISCO,We appreciate your feedback regarding the recent change in brand and amenities. For more information on the updated offerings available during your stay, please reach out to our management team directly. Thank you for choosing to stay with us, and we hope to welcome you back in the future.
4 sur 5
par un voyageur

Publié le 22 juill. 2024 sur Expedia
“Desayuno incluido” , solo se refiere a cereal y wafles, no habia mucha higiene en el lugar de comida
Commentaires de Gestion de l’hôtel
24 juill. 2024 par Manager, Gestion de l’hôtel
Hello Gemma Sarai,Our "Desayuno incluido" typically includes a variety of options beyond cereals and waffles. We take cleanliness seriously and will address your feedback with our team. Rest assured that your concerns will be taken into consideration for future improvements.
3 sur 5
par un voyageur

Publié le 18 juill. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
19 juill. 2024 par Manager, Gestion de l’hôtel
Hello Andrew,We appreciate you choosing to stay with us and hope you enjoyed your time at the hotel. Should you have any additional feedback to share, please don't hesitate to reach out to us so we can address any concerns and further enhance your experience.
2 sur 5
par un voyageur

Publié le 8 juill. 2024 sur Expedia
The bathtub had hair on the side and spider was also in the bathtub. I had to turn the water on to wash the spider down the drain. The hallway carpet is dirty and the room had a weird smell. The window had a crack about a foot long.
Commentaires de Gestion de l’hôtel
10 juill. 2024 par Manager, Gestion de l’hôtel
Hello Delores, We appreciate you giving your feedback about your recent experience in our hotel. I want to assure you that we act promptly to pest alerts with expert extermination services and treat to deter pests regularly scheduled basis. We respond to all claims of a pest issue with prompt and professional action and ask that you bring these issues to our attention in real-time so we can quickly investigate and address the situation. Thank you again for taking the time to share your experience and to bring this matter to our attention. On behalf of our entire staff thank you for staying with us and for rating your stay.
1 sur 5
par un voyageur

Cockroaches in room

Publié le 8 juill. 2024 sur Hotels
Dog barked next door to our room and the management refused to give a credit even though they said they would. Not a clean hotel.
Commentaires de Gestion de l’hôtel
17 juill. 2024 par Manager, Gestion de l’hôtel
Hello Yvonne, We regret to hear about your experience and appreciate your feedback. We encourage guests to contact management directly for further assistance with any concerns or discrepancies with their stay. Our team is committed to addressing issues promptly to ensure all our guests enjoy a comfortable stay.
3 sur 5
par un voyageur

Publié le 21 juin 2024 sur Expedia
I won't stay here again because they don't appreciate guests. Its just ok. Acceptable for a brief stay. What is unnaceptable is the breakfast... bread & butter, and ceareal & milk - nothing else. They even have the audacity to post a sign saying you cannot take your breakfast to your room. I'll stay where I am valyed
Commentaires de Gestion de l’hôtel
22 juin 2024 par Manager, Gestion de l’hôtel
Hello Michael,We regret to hear about your dissatisfaction and appreciate your feedback. Our breakfast options are designed to cater to a variety of preferences. We will share your comments with our team for their review. We strive to provide a comfortable experience for all our guests.
5 sur 5
par un voyageur

New tucso manana

Publié le 7 juin 2024 sur Hotels
Commentaires de Gestion de l’hôtel
8 juin 2024 par Manager, Gestion de l’hôtel
Hello Yolanda,We are thrilled to hear that you had a wonderful experience with us! We look forward to welcoming you back soon for another fantastic stay.