Note fondée sur 523 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,8 Propreté de la chambre
4,7 Service et personnel
4,7 Confort de la chambre
4,7 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par Fred
Publié le 29 août 2016 sur Hotels
par un voyageur de Seattle
Publié le 3 oct. 2024 sur Expedia
This was an amazing oasis to stay while moving my daughter into college. The staff was incredibly helpful and attentive at every step. At one point when my daughter was feeling anxious and emotional, she was treated like family and welcomed to Arizona so warmly it nearly brought me to tears. Honestly every person we met at the resort was an absolute gem who made each day brighter!
par un voyageur
Publié le 23 sept. 2024 sur Hotels
par un voyageur
Publié le 21 sept. 2024 sur Expedia
par un voyageur
Publié le 18 sept. 2024 sur Hotels
par un voyageur
Publié le 12 sept. 2024 sur Expedia
Property was beautiful but the customer service was not at level you expect when staying at a Ritz-Carlton. Concierge was unhelpful and seemed bothered when I inquired about available activities on the property. The servers by the pool ignored the cabanas until I went up to the bar to ask how I could place an order. In-room dining was good but we did order the charcuterie plate two nights while we were there and the second time we were given a portion that was half the size and the staff member who delivered was dismissive when I brought it up. The Ritz-Carlton at Dove Mountain falls far short of being the gold standard of customer service that Ritz-Carlton is known for.
par un voyageur de Boulder
Publié le 11 sept. 2024 sur Expedia
par un voyageur
Publié le 10 sept. 2024 sur Expedia
par un voyageur
Publié le 10 sept. 2024 sur Expedia
par un voyageur de Galt
Publié le 6 sept. 2024 sur Expedia
It was 5 stars all the way. Alex at the Poolside bar was awesome! Everyone was great!!! Can't wait to go back some day soon.
