Note fondée sur 945 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,4 Propreté de la chambre
3,7 Service et personnel
3,6 Confort de la chambre
3,3 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 2 août 2024 sur Expedia
par un voyageur de Lévis
Publié le 30 mars 2020 sur Expedia
Rien d'intéressant dans cet hôtel qui semblait être dépassé par la situation du Covid19. La propreté dans les chambres était au strict minimum.
par un voyageur
Publié le 20 oct. 2024
Commentaires de Gestion de l’hôtel
21 oct. 2024 par Hotel Manager, Gestion de l’hôtel
Dear Darlene,Thank you so much for your amazing four-star rating! We are thrilled you had an exceptional experience at our hotel. We pride ourselves on providing top-notch service and amenities to our guests. Your satisfaction is our priority, and we are grateful for your recognition. We look forward to welcoming you back in the future for another outstanding stay. Sincerely, Hotel Manager
par un voyageur
One night stay only
Publié le 20 sept. 2024 sur HotelsThe hotel had an 8.0 rating. This hotel is not 8.0 and would rate it at 6.5. The hallway had an odor to include the room, but I got used to it after a short time. The furniture was outdated to include carpet. The bed was comfortable and the breakfast was good. However, the price was reasonable to justify a one night stay.
Commentaires de Gestion de l’hôtel
21 sept. 2024 par Hotel Manager , Gestion de l’hôtel
Dear Guest,Thank you for your feedback. We're glad you found the bed comfortable and enjoyed the breakfast. We appreciate your input regarding the furniture and hallway odor, and we will take it into consideration as we work on improving the guest experience. We hope to welcome you back for an even better stay in the future.Sincerely, Hotel Manager
par un voyageur
Publié le 16 sept. 2024 sur Hotels
The room was partially updated. Nice enough to say the price of the room was fair. The tub was older but the walls were new, that looked ugly and mismatched. Housekeeping forgot to finish the bathroom area in our room. A few of our washclothes and our bath mat was on the floor, we did not have any toilet paper at all. All of the staff was very friendly, that was much appreciated since we were traveling and tired. Lastly, if the property on the outside was cleaned up and had the landscaping freshened up it would make this property look so much better.
Commentaires de Gestion de l’hôtel
21 sept. 2024 par Hotel Manager , Gestion de l’hôtel
Dear James,Thank you for your detailed feedback. We're glad you found the room price fair and appreciated our friendly staff. We've noted your concerns about the bathroom, housekeeping, and the property’s exterior, and we’ll work on addressing these areas for improvement. Your input is valuable, and we hope to provide a better experience on your next visit.Sincerely, Hotel Manager
par un voyageur
Check your room before you bring your stuff in
Publié le 9 sept. 2024 sur HotelsFirst room was dirty...blood stains on the covers and toilet paper in the bed, sheets weren't changed.
Commentaires de Gestion de l’hôtel
21 sept. 2024 par Hotel Manager , Gestion de l’hôtel
Dear lynnette,Thank you for your feedback. We take cleanliness seriously and have noted your concerns regarding the room. Your input helps us ensure a better experience for future guests, and we are working on improving our housekeeping standards.Sincerely, Hotel Manager
par un voyageur
Publié le 8 sept. 2024 sur Expedia
It was ok
Commentaires de Gestion de l’hôtel
21 sept. 2024 par Hotel Manager , Gestion de l’hôtel
Dear Keith,Thank you for taking the time out of your busy schedule to write a review about your stay at our hotel. We would like to know what we can improve to earn a 5-star review on your next stay.Sincerely, Hotel Manager
par un voyageur
Publié le 2 sept. 2024 sur Hotels
Bathroom wall was a mess. Side light really dusty. Breakfast eggs, potato’s and bacon was cold. Beagle was stale. Not up to very high standards. I guess I expected to much from them
Commentaires de Gestion de l’hôtel
21 sept. 2024 par Hotel Manager , Gestion de l’hôtel
Dear Teresa,Thank you for sharing your feedback. We appreciate you bringing the bathroom, cleanliness, and breakfast concerns to our attention. Your input will help us improve, and we’ll work on raising our standards to meet expectations in the future.Sincerely, Hotel Manager
par un voyageur
Publié le 1 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
21 sept. 2024 par Hotel Manager , Gestion de l’hôtel
Dear Sebastian,Thank you for your valuable time to leave a rating on your stay at our hotel. If you can think of anything to bring our guest satisfaction score from 4 to 5, please be sure to let us know. We appreciate your business.Sincerely, Hotel Manager
par un voyageur
Publié le 31 août 2024 sur Expedia
Older hotel! Great character
Commentaires de Gestion de l’hôtel
28 oct. 2024 par Hotel Manager, Gestion de l’hôtel
Dear Margaret Lynn,Thank you for sharing your thoughts! We’re glad you appreciated the character and charm of our older property. We believe our unique style adds to the experience, offering a warm and welcoming atmosphere. It’s wonderful to know that you enjoyed your time with us, and we look forward to providing you with more memorable stays in the future.Sincerely, Hotel Manager
