Ratings based on 79 Guest Reviews

Hear it directly from our travellers
3.5 out of 5
55% of guests recommend
3.7 Room cleanliness
3.9 Service & staff
3.2 Room comfort
3.2 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
2 out of 5
by A traveller

needs improvement

Posted Feb. 22, 2021 on Hotels
rooms are old and outdated, closets and furniture broken and hard to use, bathroom dirty and old
Comment from Hotel Management
Feb. 22, 2021 by Hotel Lizbeth, Hotel Management
Dear Maria, we appreciate your comments, they're so important to improve our service.
1 out of 5
by A traveller

Posted Dec. 30, 2018 on Expedia
Be SUPER CAREFUL. THIEVES AT LARGE. Housekeeper STOLE my husbands wedding band. Manager covered it and nobody did anything to help us. DO NOT STAY HERE
Comment from Hotel Management
Jan. 3, 2019 by Staff Hotel Lizbeth, Hotel Management
Dear guest, thank you for your comments and opinions. We're so embarrassed about the situation, please accept our regrets. We're working to prevent this kind of situations.
1 out of 5
by A traveller from Alberta

Bad hotel

Posted Apr. 9, 2017 on Expedia
Pros: Nothing except the price and that is questionable.
Cons: Everything.
Location: The location was near city center, but not much for real restaurants.
We arrived at the hotel and when we went to the room it was nothing like the pictures. The room was not clean and the pillows were dirty. They gave us new pillows. The shower was not good it took forever to get hot water.
Comment from Hotel Management
Apr. 25, 2017 by Staff Hotel Lizbeth, Hotel Management
Dear Jiggy We appreciate your comments that help us improve our services Cordial Regards Hotel Lizbeth
1 out of 5
by Gerardo from San Diego

Something to forget

Posted Aug. 26, 2016 on Hotels
Miserable. Will never come back to this hotel
4 out of 5
by Sara

This traveller left a rating score only Posted Mar. 25, 2016 on Hotels
3 out of 5
Recommended
for Couples
by A traveller

near Tula

Posted Nov. 16, 2015 on Expedia
Pros: price and convenience
Location: The ruins of Tula
Good price and close to restaurants and bank. Close to the ruins of Tula.
3 out of 5
by A traveller

This traveller left a rating score only Posted Aug. 30, 2015 on Hotels
4 out of 5
by A traveller

This traveller left a rating score only Posted Sep. 9, 2014 on Hotels
3 out of 5
by A traveller

Posted Aug. 26, 2024 on Expedia
el costo me parece elevado para las condiciones del hotel
Comment from Hotel Management
Aug. 27, 2024 by Hotel Lizbeth, Hotel Management
Estimada Lucero, agradecemos mucho tus comentarios y valoración, esperamos tener nuevamente la oportunidad de recibirte y mejorar tu experiencia con nosotros.
3 out of 5
by A traveller

Posted Aug. 15, 2024 on Expedia
Falta mantenimiento y remodelación a las instalaciones
Comment from Hotel Management
Aug. 16, 2024 by Hotel Lizbeth, Hotel Management
Estimado Javier, agradecemos mucho tus comentarios. Pondremos atención en estos aspectos que mencionas para mejorar nuestras instalaciones y servicios. Esperamos poder recibirte nuevamente.