Note fondée sur 853 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,4 Propreté de la chambre
3,8 Service et personnel
3,7 Confort de la chambre
3,2 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 27 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
27 août 2024 par Tina V, Gestion de l’hôtel
Thank you so much for the review! We'd love to see you back again soon!
par un voyageur
Publié le 26 août 2024 sur Hotels
THEY ADVERTISE FREE BREAKFEST BUT THERE WAS NO BREAKFEST. JUST COFFEE
Commentaires de Gestion de l’hôtel
26 août 2024 par Tina Vang, Gestion de l’hôtel
Shane,Truly apologize your stay was not as comforting as we would love for you to be. We offer breakfast on in our Clarion Hotel, when you checked in a breakfast voucher should have been offered and given to you to take to Shiloh during your stay. Here at Clarion, we aimed to deliver exceptional services and experiences. You're welcome back anytime. Hopefully, your next visit will be better than the last. Thank you again.
par un voyageur
Publié le 20 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
23 août 2024 par Tina V, Gestion de l’hôtel
Ibrahim, Sincere apologies for the lateness of our response to your feedback. We appreciate your feedback and choose to stay with us. Hopefully the next time you stay with us we can bring your score to a 10. You're welcome back anytime. Thank you again.
par un voyageur
Publié le 20 août 2024 sur Expedia
Some of the people that hang outside. Property offers a swimming pool, bar, breakfast buffet. Staff is super nice
Commentaires de Gestion de l’hôtel
20 août 2024 par Karly, Gestion de l’hôtel
Dear Mason,Thanks for staying at our hotel and expressing your satisfaction through the review by giving us the 5/5 rating. Your rating is very much encouraging and motivating for our hotel & staff. We continuously make efforts to better our hospitality and guest comfort. It is a pleasure to serve guests like you and your rating shall motivate us to better our hospitality. Hope to see you again soon!
par un voyageur
Bed bugs
Publié le 19 août 2024 sur HotelsOur room had bed bugs in it. Was bitten multiple times throughout the night. Toilet was slow to flush and clogged easily. Evening staff was pleasant though. Would not come back.
Commentaires de Gestion de l’hôtel
3 sept. 2024 par Tina Hotel Assistant Manager, Gestion de l’hôtel
Sincere apologies, your stay was not as comforting as we would love for you to be. You're welcome back anytime. Hopefully, your next visit will be better than the last. Thank you again.
par un voyageur
Publié le 18 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
20 août 2024 par Karly, Gestion de l’hôtel
Dear Ashley,Thank you so much for taking the time to do our online survey. We are so happy to see the 10/10 review! We strive to meet the expectations of our guests. We hope to see you again soon!
par un voyageur
Publié le 17 août 2024 sur Expedia
A good value, but the cleanliness was a little rough
Commentaires de Gestion de l’hôtel
20 août 2024 par Karly, Gestion de l’hôtel
Dear Kent,Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.
par un voyageur
Publié le 17 août 2024 sur Expedia
Loved the room, staff, all the facilities, restaurant and bar.
Commentaires de Gestion de l’hôtel
20 août 2024 par Karly, Gestion de l’hôtel
Mason,Thanks for staying at our hotel and expressing your satisfaction through the review by giving us the 5/5 rating. Your rating is very much encouraging and motivating for our hotel & staff. We continuously make efforts to better our hospitality and guest comfort. It is a pleasure to serve guests like you and your rating shall motivate us to better our hospitality. Hope to see you again soon!
par un voyageur
Publié le 16 août 2024 sur Expedia
Great place to stay especially when you book last minute. Although I wish we would have been notified at check in of the location of the elevators. My disabled father walked up three flights of stairs to get to our room. We found the elevator by luck the next morning.
Commentaires de Gestion de l’hôtel
16 août 2024 par Karly, Gestion de l’hôtel
Dear Tonia,Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.
par un voyageur
Publié le 13 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
15 août 2024 par Karly, Gestion de l’hôtel
Dear Ashley,We are sorry your stay was not up to our high standards. We will make every effort to ensure we do better in the future. Thank you for taking the time to leave a review. We hope to see you again soon.
