Note fondée sur 522 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,0 Propreté de la chambre
3,5 Service et personnel
3,3 Confort de la chambre
2,6 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Horrible
Publié le 28 août 2024 sur HotelsWe saw two cockroaches in the room, there were no covers on the vent in the bathroom, there was trash on the floor in the room, and the blankets/bedspread had cigarette burns on both beds. And that was the clean part, the hall carpet was worn and stained, the door to the building broken, and it smelled of cigarette smoke. I will never stay there again.
Commentaires de Gestion de l’hôtel
28 août 2024 par General Manager, Gestion de l’hôtel
We are sorry your stay was less than expected. Rest assure we will use your feedback to better improve our property. We wish you well in all of your travels and hope to see you again in the future.
par un voyageur
Publié le 19 août 2024 sur Expedia
Horrible.
Commentaires de Gestion de l’hôtel
20 août 2024 par Karly, Gestion de l’hôtel
Dear Mariedith,We sincerely regret to know that your experience was not as positive as expected. We have taken note of this to make sure we do better than ever for future guests. We hope to see you again.
par un voyageur
Publié le 13 août 2024 sur Expedia
Absolutely the worst; dirty, in ill repair, unsafe, and generally a dump in every sense of the word!
Commentaires de Gestion de l’hôtel
16 août 2024 par Karly, Gestion de l’hôtel
Dear Michael,Thank you for taking the time to share your valuable feedback ! Please know we want to provide every guest with a clean, comfortable, well-maintained stay here, and we sincerely apologize your accommodations did not meet your expectations. Your comments and concerns will be communicated to our team so we can work on addressing these issues. We hope you consider staying with us again.
par un voyageur
Publié le 12 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
16 août 2024 par Karly, Gestion de l’hôtel
Dear Lyndsay,Thank you so much for taking the time to do our online survey. We are so happy to see the 10/10 review! We strive to meet the expectations of our guests. We hope to see you again soon!
par un voyageur
Publié le 12 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
13 août 2024 par Karly, Gestion de l’hôtel
Dear Jacob,Thanks for the stay and the feedback. I sincerely regret all the inconveniences, and we will definitely work on your observations. You can expect a further improved stay next time. Please visit us again.
par un voyageur
Publié le 10 août 2024 sur Hotels
Roaches Roaches Roaches!!!! People hanging out. Smoking weed. Not friendly invoment.
Commentaires de Gestion de l’hôtel
13 août 2024 par Karly, Gestion de l’hôtel
Dear Marva,Thanks for the stay and the feedback. I sincerely regret all the inconveniences, and we will definitely work on your observations. You can expect a further improved stay next time. Please visit us again.
par un voyageur
Publié le 8 août 2024 sur Expedia
Roaches and it smells bad
Commentaires de Gestion de l’hôtel
9 août 2024 par Karly, Gestion de l’hôtel
David,We sincerely regret to know that your experience was not as positive as expected. We have taken note of this to make sure we do better than ever for future guests. We hope to see you again.
par un voyageur
Publié le 1 août 2024 sur Expedia
I was injured by a faulty door and the management said " not our problem, I have picture of the injury and a video of the faulty door.
They put me in a room where the shower didn't work, then moved me to a room where the water was barely warm. Bugs in the rooms. I have requested Expedia no list them. I am pasting this to my google review.
They wouldn't even refund that night of terror.
Commentaires de Gestion de l’hôtel
2 août 2024 par Karly, Gestion de l’hôtel
Dear Jeffrey,I am so sorry to hear about the unusual situation that you experienced during your recent stay with us. Please know that guest satisfaction is our utmost priority, and we take what you have shared very seriously. Your review has been shared with management so that appropriate measures can be taken. We hope to see you again.
par un voyageur
Publié le 27 juill. 2024 sur Expedia
Didn't even make it to our room , filthy, unsafe,people living in parking lot, very poor staff & cleanliness...
Commentaires de Gestion de l’hôtel
2 août 2024 par Karly, Gestion de l’hôtel
Dear Kenneth,We sincerely regret to know that your experience was not as positive as expected. We have taken note of this to make sure we do better than ever for future guests. We hope to see you again.
par un voyageur
Publié le 24 juill. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
26 juill. 2024 par Karly, Gestion de l’hôtel
Dear Kaleshia,Thank you so much for taking the time to do our online survey. We are so happy to see the 10/10 review! We strive to meet the expectations of our guests. We hope to see you again soon!
