Note fondée sur 510 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,3 Propreté de la chambre
4,3 Service et personnel
4,4 Confort de la chambre
4,2 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 3 août 2019 sur Expedia
L ensenble tout etait parfait , tres propre ,et service impécable .
par un voyageur
Publié le 20 sept. 2024 sur Expedia
Overall, we had a good stay. I would have liked to not have to ask for extra towels since the reservation was for four people and towels were only provided for three people. It also would have been nice to know that the pool was closed for the season as that was the only reason we decided to stay at this hotel. However, it was clean and the staff was pleasant. The breakfast was also one of the better continental breakfasts I've had (even though the coffee wasn't great). All in all, an okay experience.
Commentaires de Gestion de l’hôtel
21 sept. 2024 par GM, Gestion de l’hôtel
Dear Emily,Thank you for taking the time to share your experience at our hotel. We're glad to know that you appreciated our cleanliness, friendly staff and our continental breakfast. We apologize if the number of towels provided did not meet your expectations, your feedback helps us improve our services. We're sorry that you were not informed about the pool closure; we understand how disappointing this must have been.We also regret that our coffee didn't meet your taste. We always aim to provide a comprehensive and enjoyable stay to all our guests, and we're sorry to hear that we missed the mark during your visit. We hope to have the opportunity to welcome you back in the future, and we'll strive to make your next stay with us more satisfying.Warm Regards,General ManagerHoliday Inn Express & Suites Tulsa West - Sand Springs, an IHG Hotel
par un voyageur
Publié le 6 sept. 2024 sur Expedia
Staff was super nice. The building is new, everything seems to be in good condition, no questions there. Quiet too. Great place to stay.
Commentaires de Gestion de l’hôtel
7 sept. 2024 par General Manager, Gestion de l’hôtel
Dear Aleksandr,Thank you for the 5/5 rating! We’re thrilled to hear you found the staff super nice, the building in great condition, and enjoyed the quiet atmosphere. We look forward to your next stay!Sincerely, Tiffany WadeGeneral Manager
par un voyageur
It was good
Publié le 3 sept. 2024 sur HotelsId stay there again
Commentaires de Gestion de l’hôtel
4 sept. 2024 par General Manager, Gestion de l’hôtel
Dear Tommy,Thank you for your positive review and for rating us 8 out of 10! We're glad to hear you had a good stay and would stay with us again. We look forward to welcoming you back!Sincerely, Tiffany WadeGeneral Manager
par un voyageur
Publié le 25 août 2024 sur Expedia
Newer hotel with free hot breakfast.
Commentaires de Gestion de l’hôtel
26 août 2024 par General Manager, Gestion de l’hôtel
Dear john,Thank you for the 5/5 rating! We're pleased to hear you enjoyed our newer facilities and complimentary hot breakfast. We look forward to your next stay!Sincerely, Tiffany WadeGeneral Manager
par un voyageur
You'll want to steal the pillows!
Publié le 20 août 2024 sur HotelsVery nice updated hotel. Staff was very friendly and accommodating. Nice area by a pond to walk dogs. Lots of amenities close by. The pillows were awesome!
Commentaires de Gestion de l’hôtel
20 août 2024 par General Manager, Gestion de l’hôtel
Dear Crystle,Thank you for the fantastic review! We're thrilled you enjoyed the pillows and our friendly staff. It’s great to hear you liked the updated hotel and the nearby amenities. We hope to welcome you and your pets back soon!Sincerely, Tiffany WadeGeneral Manager
par un voyageur
Publié le 18 août 2024 sur Expedia
The lake
Commentaires de Gestion de l’hôtel
20 août 2024 par General Manager, Gestion de l’hôtel
Dear John,Thank you for your positive feedback! We're glad you enjoyed the lake view and had a pleasant stay. We look forward to welcoming you back soon!Sincerely, Tiffany WadeGeneral Manager
par un voyageur
Publié le 10 août 2024 sur Expedia
Commentaires de Gestion de l’hôtel
12 août 2024 par General Manager, Gestion de l’hôtel
Dear Michael,Thank you for your feedback! We’re glad to hear you had a positive experience. Please visit us again.Sincerely, Tiffany WadeGeneral Manager
par un voyageur
Publié le 2 août 2024 sur Hotels
Staff was very welcoming and polite. The breakfast area was well maintained during breakfast. The kitchen lady was very attentive to keeping all the food stocked and counters clean. The breakfast options were great. The room was clean as well as bathroom. No complaints.
Commentaires de Gestion de l’hôtel
3 août 2024 par Pam FD HIX, Gestion de l’hôtel
Thank you for your kind praise of your stay here with us.Please come back when you can and let us know if theres anything we can assit with to keep your stays with us the best they can be.Looking forward to greeting you again in person.
par un voyageur
Publié le 2 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
4 août 2024 par General Manager, Gestion de l’hôtel
Dear Jeremiah,Thank you for taking your valuable time to leave a rating for your stay at our hotel. If you can think of anything to raise our guest satisfaction score from 8 to 10, please be sure to let us know. We appreciate your business. We look forward to seeing you again soon!Sincerely, Tiffany WadeGeneral Manager
