Note fondée sur 910 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,5 Propreté de la chambre
4,4 Service et personnel
4,5 Confort de la chambre
4,4 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 5 juill. 2024 sur Hotels
Accueil très sympa
Chambre spacieuse et propre
Commentaires de Gestion de l’hôtel
5 juill. 2024 par -Mgt, Gestion de l’hôtel
Thank you!
par un voyageur
Publié le 2 déc. 2022 sur Hotels
Commentaires de Gestion de l’hôtel
2 déc. 2022 par Manager, Gestion de l’hôtel
Hello Anne,We appreciate your valued business and would love the opportunity to host your next stay. Thank you for your rating.
par un voyageur de Houston
Publié le 27 sept. 2024 sur Expedia
Easy in and out. They remembered me from my last trip.
Commentaires de Gestion de l’hôtel
28 sept. 2024 par Manager, Gestion de l’hôtel
Hello Richard,We appreciate your loyalty and are delighted to hear that you had a smooth check-in and check-out experience. Our team strives to provide excellent service to all our guests. We look forward to welcoming you back on your next trip.
par un voyageur
Publié le 24 sept. 2024 sur Expedia
Every staff person that I interacted with was very friendly and the property looks great. However, I was very disappointed when my room was serviced, and It looks like there was no attention to detail. In fact, the housekeeper changed out all of my towels but one of them was discolored and looked used. Then they failed to clean my shower and left soap residue near the drain.
Other than that, the room was nice, but that lack of diligence and cleaning my room made my last couple days uncomfortable.
Commentaires de Gestion de l’hôtel
26 sept. 2024 par Manager, Gestion de l’hôtel
Hello James Johnson,We appreciate your feedback and are glad to hear you found our staff friendly and the property appealing. We're sorry to hear about the oversight during the housekeeping service. Your comments will be shared with the team to ensure a higher level of attention to detail moving forward. We hope you give us another opportunity in the future to provide you with a more seamless stay experience.
par un voyageur
Publié le 22 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
25 sept. 2024 par Manager, Gestion de l’hôtel
Hello Christopher,Thank you for being our guest. Our top priority is for you to have an enjoyable stay, and from your high rating, we are pleased to have exceeded your expectations. It was a pleasure hosting you, and we look forward to welcoming you again soon.
par un voyageur
Publié le 21 sept. 2024 sur Hotels
easy check in property quiet apart for ignorant noisy people in corridor at 3 in the morning . Not near any restaurants or shops and breakfast is not wonderful but fills a spot
Commentaires de Gestion de l’hôtel
22 sept. 2024 par -Mgt, Gestion de l’hôtel
Thank you for your feedback, we appreciate it.
par un voyageur
Publié le 21 sept. 2024 sur Expedia
Everything
Commentaires de Gestion de l’hôtel
21 sept. 2024 par Manager, Gestion de l’hôtel
Hello CYNTHIA,Thank you for sharing your feedback with us. We appreciate your insights and will forward your comments to our management team for their consideration. We hope to welcome you back in the future for an improved experience.
par un voyageur de Waukegan
Publié le 19 sept. 2024 sur Expedia
A good stay
par un voyageur
Publié le 17 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
17 sept. 2024 par -Mgt, Gestion de l’hôtel
Thank you!
par un voyageur
Publié le 17 sept. 2024 sur Expedia
Awesome
Commentaires de Gestion de l’hôtel
19 sept. 2024 par Manager, Gestion de l’hôtel
Hello Charles,WeÔÇÖre delighted to hear you had an enjoyable stay with us! Thank you for taking the time to share your experience. Should you have any further feedback or require assistance, please don't hesitate to reach out.
