Note fondée sur 522 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,9 Propreté de la chambre
4,1 Service et personnel
3,9 Confort de la chambre
3,7 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Hôtel accueillant. Petit déjeuner compris,super.
Publié le 29 avr. 2018 sur ExpediaHôtel propre, bel accueil. J’ ai adoré. La Wifi est disponible. Pas de problème de connection.
par un voyageur
Publié le 6 oct. 2024 sur Expedia
The staff who checked us in was wonderful! The room was close to the car and easy to get to. The room was spacious and clean. There was a nice Chinese restaurant right next door. They even had boba tea! The food was terrific. Shopping and other restaurants were close by within a 5 minute drive.
Commentaires de Gestion de l’hôtel
7 oct. 2024 par Rebecca K., Gestion de l’hôtel
Thank you so much for staying with us. We appreciate the 5 out of 5 review of our hotel. My staff will be so happy to hear about this review. If you are ever back in town we hope you will stay with us again. Have a blessed rest of your week ahead! Thank you for choosing Magnuson Hotels!
par un voyageur
Publié le 29 sept. 2024 sur Expedia
The staff was really rude the GM was even worse will never stay there again
Commentaires de Gestion de l’hôtel
30 sept. 2024 par Rebecca K., Gestion de l’hôtel
I just want to say thank you and I really appreciate William for recognizing who was in the wrong and coming back to the hotel and apologizing. Not a lot of people would do that so it really says a lot about him and his character. It meant a lot to me that he came back and I wholeheartedly accept his apology! I assumed that this review would have been taken down but since it was posted by the female who rented the room and not William it may not get removed. In case this review is still up I would like to clarify what happened. William and his female companion became upset and was yelling and cussing my staff because she asked her to not take the breakfast to their room. There are 3 signs in the breakfast room stating not to take breakfast out of the breakfast room. Some people fail to read the signs and we have to verbally tell each guest. One of the many jobs my staff has is enforcing rules made by the company. Even rules we do not agree with. I am sorry we got off on the wrong foot. We would love to have you guys back if you are ever back in this area. Have a blessed rest of your week! Thank you so much for choosing Magnuson Hotels!
par un voyageur
Thank God it was short
Publié le 23 sept. 2024 sur HotelsThe Magnuson is a tired, old and somewhat neglected property. Any renovation that has been done may have been done by someone with a serious eye/visual condition. The general consensus is “we won’t be back”.
Commentaires de Gestion de l’hôtel
23 sept. 2024 par Rebecca K., Gestion de l’hôtel
Thank you so much for staying with us. We appreciate the 6 out of 10 review of our hotel. I am very sorry to see that you were unsatisfied with your stay. I am very sorry to hear that you will not be returning. We are an older hotel however our rooms are nice, clean and we have with new mattresses in all rooms. We are working on doing renovations in the coming months. I really hope that you will reconsider staying with us next time you are in town. We want to show you how nice we are once we finish our upgrades. Have a blessed rest of your week. Thank you for choosing Magnuson Hotels!
par un voyageur
Publié le 23 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
23 sept. 2024 par Rebecca K., Gestion de l’hôtel
Thank you so much for staying with us! We appreciate the 8 out of 5 review of our hotel. We are happy to see that you had a good experience at our hotel. We hope to see you again in the future! Have a blessed rest of your week! Thank you for choosing Magnuson Hotels!
par un voyageur
Publié le 21 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
23 sept. 2024 par Rebecca K., Gestion de l’hôtel
Thank you so much for staying with us! We appreciate the 4 out of 5 review of our hotel. We are happy to see that you had a good experience at our hotel. We hope to see you again in the future! Have a blessed rest of your week! Thank you for choosing Magnuson Hotels!
par un voyageur
Publié le 20 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
23 sept. 2024 par Rebecca K., Gestion de l’hôtel
Thank you so much for staying with us! We appreciate the 6 out of 10 review of our hotel. If there was anything that we could have done to make your stay more enjoyable please do not hesitate to contact us directly. Have a blessed rest of your week! Thank you for choosing Magnuson Hotels!
par un voyageur
Publié le 17 sept. 2024 sur Expedia
overall cleanliness and bad area
Commentaires de Gestion de l’hôtel
18 sept. 2024 par Rebecca K., Gestion de l’hôtel
Thank you so much for staying with us. I am very sorry to here about your dissatisfaction of our hotel. I have taken note about the cleanliness of your room. My housekeeping manager is aware and has taken action towards it not happening again. You did book a smoking room and sometimes it is hard to get the smoke smell out of it. This could be part of the problem. I will have to disagree with you about our hotel being in a bad area. Our area is a bit industrial but there is very little to no crime that happens here. Also we are right off the highway, 2 mins (depending on the traffic lights) from downtown Sand Springs and 5-7 mins away from downtown Tulsa. Again I am very sorry you did not enjoy your stay with us. I hope you have a blessed rest of your week! Thank you for choosing Magnuson Hotels.
par un voyageur
Publié le 17 sept. 2024 sur Hotels
It was clean and quiet. Beds were okay. The lamp beside beds was faulty, the hair dryer was barely working and had a broken plug. Desk legs bowed out. The AC was cold but damp and musty.
Staff were really nice. Wasn't a horrible place, just needed some upgrades.
Commentaires de Gestion de l’hôtel
17 sept. 2024 par Rebecca K., Gestion de l’hôtel
Thank you so much for staying with us. We appreciate the honest 6 out of 10 review. We have been working on many upgrades to the hotel. I have spoken with my staff about your issues and we are working towards fixing them all. I hope that the negatives about our hotel will not detour you from staying with us in the future. Have a blessed rest of your week! Thank you for choosing Magnuson Hotels!
par un voyageur
Publié le 14 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
16 sept. 2024 par Rebecca K., Gestion de l’hôtel
Thank you so much for staying with us. I am very sorry you had problems at our hotel. I hate seeing this 2 out of 5 review. I would love to know the issues you had so I can try to correct them. Please contact the hotel directly and speak to Rebecca to let us know what we could have done to make your stay more enjoyable. I hope you have a blessed rest of your week ahead! Thank you for choosing Magnuson Hotels!.
