Note fondée sur 407 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,9 Propreté de la chambre
4,1 Service et personnel
3,9 Confort de la chambre
3,7 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 10 juill. 2023 sur Hotels
Hôtel propre
Chambre correct
Bon petit déjeuner
Pour une étape rapide
Peu de resto à proximite
Commentaires de Gestion de l’hôtel
10 juill. 2023 par Management, Gestion de l’hôtel
MERCI!
par un voyageur
Publié le 6 oct. 2024 sur Hotels
I paid 100 dollar deposit. Upon check out the man checked three different rooms añd told me I had a dirty towel so he had to take 25 out of my deposit. He took a photo of the towel and stayed it was black on the towel and that photo he took was a towel on the bed. We did not have a towel on the bed. So out of all three rooms you checked at the same time. That was not our room or towel. Never ever will go there again.
Commentaires de Gestion de l’hôtel
7 oct. 2024 par Management, Gestion de l’hôtel
Hello LatashaWe apologize for the inconvenience you experienced during your stay. Our process for handling incidentals is straightforward. When a guest checks out, we assess the room for any damage or items that cannot be reused, such as a stained towel in this case. Unfortunately, we had to charge a small fee to cover the cost of replacing the towel. We understand this can be frustrating, and we appreciate your understanding as it helps us maintain the quality of our services for future guests. Thank you for your patience.
par un voyageur
Publié le 24 sept. 2024 sur Expedia
The tub did not have a stopper to keep water in tub. Called the front desk & was told they’d tell maintenance. Called much later and was told they had no stoppers. Had to use a bath cloth. Tub was terribly stained. 😔
Commentaires de Gestion de l’hôtel
21 déc. 2024 par Management, Gestion de l’hôtel
Thank you for sharing your feedback. We sincerely apologize for the inconvenience regarding the tub stopper and the condition of the tub. This is certainly not the experience we want for our guests, and we’ll address this issue with our maintenance team to ensure all amenities are in proper working order.We appreciate you bringing this to our attention and will work to resolve these issues for future stays. We hope you’ll consider staying with us again and give us the opportunity to provide you with a better experience.
par un voyageur
Publié le 11 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
21 déc. 2024 par Management, Gestion de l’hôtel
Thank you for 5-star review, Dale!
par un voyageur
Publié le 31 août 2024 sur Expedia
Room was very dirty and old. There were cockroaches.
Commentaires de Gestion de l’hôtel
21 déc. 2024 par Management, Gestion de l’hôtel
We deeply apologize for the issues you experienced during your stay. Cleanliness and guest satisfaction are very important to us, and we are truly sorry that your room did not meet our usual standards. Since your visit, the hotel has undergone a complete remodel and we are committed to maintaining a clean, comfortable, and pest-free environment for all our guests.Thank you for bringing this to our attention, and we hope you will give us another opportunity to provide you with a much-improved experience in the future.
par un voyageur
Publié le 26 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
21 déc. 2024 par Management, Gestion de l’hôtel
We’re happy to know you had a positive experience with us. If there's anything specific you think we can improve or if there’s anything else you'd like to share about your stay, we’d love to hear it.
par un voyageur
Publié le 19 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
21 déc. 2024 par Management, Gestion de l’hôtel
Wow, thank you for the amazing 5-star review! We’re thrilled to hear you had such a wonderful experience with us. It’s always our goal to provide the best possible stay for our guests, and we're so happy to know we succeeded.We look forward to welcoming you back soon!
par un voyageur
Publié le 18 août 2024 sur Expedia
Very unhappy with this stay.
Commentaires de Gestion de l’hôtel
18 août 2024 par Manager, Gestion de l’hôtel
We are sorry for your bad experience
par un voyageur
Publié le 5 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
21 déc. 2024 par Management, Gestion de l’hôtel
Thank you for choosing Microtel Inn & Suites. We appreciate you taking the time to share your feedback, and we hope to welcome you back in the future.
par un voyageur
Publié le 4 août 2024 sur Expedia
Commentaires de Gestion de l’hôtel
21 déc. 2024 par Management, Gestion de l’hôtel
We’re happy to know you had a positive experience with us. If there's anything specific you think we can improve or if there’s anything else you'd like to share about your stay, we’d love to hear it.
