Note fondée sur 519 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,5 Propreté de la chambre
3,7 Service et personnel
3,4 Confort de la chambre
3,5 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Disappointing
Publié le 28 nov. 2022 sur HotelsThere was no cold warter in the bathroom. No problem we got another room.
Water dripped all night from the bathroom ceiling. The shower was also permanently leaking into the bath.
There were no hangers in the 1st room and only two to hang clothes in the 2nd. Two flat pillows. Noisy highway nearby with average insulation (no problem for us but could be for some people).
Commentaires de Gestion de l’hôtel
3 janv. 2023 par Bev, Gestion de l’hôtel
Thanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. We hold ourselves to a high standard and plan to give this issue the attention it deserves. It’s valued guests like you who are always driving us to be better, and we appreciate you bringing this to our attention. Bev#Team6
par un voyageur
Publié le 16 oct. 2024 sur Expedia
Just south of the Hard-rock on the other side of 412. Very well priced.
Commentaires de Gestion de l’hôtel
16 oct. 2024 par Nancy Y., Gestion de l’hôtel
Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Nancy Y.#Team6
par un voyageur
Publié le 16 oct. 2024 sur Expedia
I just wish there were mirrors like the Microtel in Claremore.
Commentaires de Gestion de l’hôtel
16 oct. 2024 par Nancy Y., Gestion de l’hôtel
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Nancy Y.#Team6
par un voyageur
Completely horrible and disgusting conditions!!
Publié le 9 oct. 2024 sur HotelsThe mattress are terrible. My back hurt for 3 consecutive days because all there is is a mattress and the mattress lays on one board underneath. Only 2 pillows. The bathtub did not have a stopper. I wanted to take a bath but i couldnt because there was no stopper. The vending machine took my $1.75 and the front desk lady would not reinburse me. She told ne i had to call the number on the vending machine. The hotel room had alive roaches crawling on the walls and in the bathroom and on the floors. I found a pair of grooming sciors under the bedside table so that was cleaned or looked at. I found drug bags with an empty bottle water under the bed that was not my belongings because i do not partake in drug activity. The refrigerator did not have the knob present to turn from coldest to warmest. The bedside table looks as if the table had been pulled from tje wall because i coould see the anchor screw halway out of the wall. The level i was on stuck like a nursing home with stale piss/urine. Soooo disgusting.
Commentaires de Gestion de l’hôtel
10 oct. 2024 par Brand Experience Team, Gestion de l’hôtel
Hi Traveler, We are grateful for your feedback and are deeply sorry for the less-than-satisfactory experience you encountered during your recent stay with us. Your comfort and satisfaction are of utmost importance to us, and we are disheartened to learn that we fell short of your expectations. We would greatly appreciate the opportunity to further discuss your experience. Please reach out to us at your earliest convenience. Your feedback will aid us in regaining your trust and in welcoming you back for a more enjoyable stay. Once again, we extend our sincerest apologies for any inconvenience caused. Natalie #team6
par un voyageur
Publié le 25 sept. 2024 sur Hotels
Roaches crawling and it stunk like a filthy house. The elevator makes terrifying noises and the fire alarm went off at 9AM.
Commentaires de Gestion de l’hôtel
26 sept. 2024 par Nancy Y., Gestion de l’hôtel
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Nancy Y.#Team6
par un voyageur
Publié le 22 sept. 2024 sur Expedia
Pretty good
Commentaires de Gestion de l’hôtel
26 sept. 2024 par Nancy Y., Gestion de l’hôtel
We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs. Nancy Y.#Team6
par un voyageur
Bed bugs!
Publié le 21 sept. 2024 sur HotelsBed bugs!!
Commentaires de Gestion de l’hôtel
2 nov. 2024 par Hotel Manager, Gestion de l’hôtel
Dear Guest,We are extremely sorry to hear about your experience with bed bugs. This is unacceptable, and we take such matters very seriously. Thank you for bringing it to our attention, and we will conduct a thorough investigation immediately. Your comfort and safety are our top priorities, and we hope to regain your trust in the future.Sincerely, Hotel Manager
par un voyageur
Publié le 21 sept. 2024 sur Expedia
Next to places that people like to go too and I didn't like the guest service
Commentaires de Gestion de l’hôtel
2 nov. 2024 par Hotel Manager, Gestion de l’hôtel
Dear Guest,Thank you for your feedback! We’re glad you enjoyed our location, but we’re sorry to hear that our guest service didn’t meet your expectations. We value your input and will work to improve our service. We hope to provide you with a better experience in the future!Sincerely, Hotel Manager
par un voyageur
Publié le 18 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
2 nov. 2024 par Hotel Manager, Gestion de l’hôtel
Dear Guest,Thank you for your rating. We appreciate your feedback and would love to know how we can improve your experience. We hope to have the opportunity to serve you better in the future!Sincerely, Hotel Manager
par un voyageur
Publié le 15 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
2 nov. 2024 par Hotel Manager, Gestion de l’hôtel
Dear Guest,Thank you for your feedback. We're sorry to hear that your experience did not meet your expectations. We appreciate your insights and will use them to improve our services. If you'd like to share more details, please reach out to us directly. We hope to have the opportunity to make it right in the future.Sincerely, Hotel Manager
