Note fondée sur 229 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
2,5 Propreté de la chambre
2,9 Service et personnel
2,6 Confort de la chambre
2,4 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 11 août 2024
Staff is always kind, helpful, and polite
Commentaires de Gestion de l’hôtel
13 août 2024 par Customer Care Team, Gestion de l’hôtel
Dear George, thank you so much for your kind words! We're delighted to hear that our staff has consistently been kind, helpful, and polite during your stays. Providing excellent service is a top priority for us, and it's wonderful to know that we've met your expectations. We look forward to welcoming you back and ensuring another great experience.Best Regards,Customer Care TeamRegency Inn
par un voyageur
Publié le 7 août 2024 sur Expedia
Ok
Commentaires de Gestion de l’hôtel
9 août 2024 par Customer Care Team, Gestion de l’hôtel
Dear Ashley, thank you for taking the time to rate your recent stay at our hotel. While it is good to hear that you had a reasonable stay, we are sorry for the issues that you encountered that marred your time with us. Please know that we will be looking into this. We appreciate your feedback and we hope to remain your hotel of choice in this area and to give you a better stay on a future visit. Best Regards,Customer Care TeamRegency Inn
par un voyageur
Publié le 30 juill. 2024 sur Expedia
It said Sandsprings or near Sandsprings, which it was not. It was dirty. I had to ask for soap. I had to ask for ice bucket. When I walked into the office, the door hit my hill real hard and hurt it. The guy heard me and saw it, but did not say he was sorry or anything. The location seems sketchy where it was at almost like the homeless and or prostitutes use the area The outside line and plants were nice, but the facility itself was not. I saw debris and stuff between the nightstand and the bed, which let me know that they did not fully clean the place. It just seemed dirty.
Commentaires de Gestion de l’hôtel
30 juill. 2024 par Room 106, Gestion de l’hôtel
Sorry you had terrible experience with us. But also you could have come back asked for your money back as soon as you walked in the room and you didn’t like it. And also next time when you book room at the hotel don’t try to steal their towels. So when we ask you not to take it you won’t feel bad and write terrible reviews. Thank you for your dishonest review just because you were mad that we stopped you from stealing the towels.
par un voyageur
Publié le 19 juill. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
23 juill. 2024 par Customer Care Team, Gestion de l’hôtel
Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team
par un voyageur
They are reasonable,work well with u.
Publié le 18 juill. 2024 sur HotelsCommentaires de Gestion de l’hôtel
25 juill. 2024 par Customer Care Team, Gestion de l’hôtel
Dear guest, thank you so much for your stellar rating! This means a lot to us. We hope you enjoyed your visit and look forward to welcoming you back the next time you visit the area. Best Regards,Customer Care TeamRegency Inn
par un voyageur de Tulsa
Publié le 15 juill. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
18 juill. 2024 par Customer Care Team, Gestion de l’hôtel
Dear Jennifer, we're ecstatic to receive your 5-star rating! Thank you for choosing our hotel, and we're thrilled that you had such a positive experience. We hope to have you back with us for a similar experience. Best Regards,Customer Care TeamRegency Inn
par un voyageur
Publié le 18 juin 2024 sur Expedia
Convenient near home. Having utility issues.
Commentaires de Gestion de l’hôtel
20 juin 2024 par Customer Care Team, Gestion de l’hôtel
Dear Wynona, thank you for your feedback. We're glad to hear that our location is convenient for you. However, we apologize for the utility issues you experienced during your stay. Please know that we are addressing these concerns promptly to ensure a more comfortable experience for our guests. Your satisfaction is important to us, and we appreciate your understanding. If there is anything specific we can do to assist you further or if you would like to provide more details, please feel free to contact us directly. We hope to have the opportunity to welcome you back for a more seamless stay in the future.Best Regards,Customer Care TeamRegency Inn
par un voyageur
Nice place
Publié le 14 juin 2024 sur HotelsManager was pleasant and attentive
Rooms clean and shower pressure strong
What more could you ask for in a hotel room
5/5 would recommend
Commentaires de Gestion de l’hôtel
19 juin 2024 par Customer Care Team, Gestion de l’hôtel
Dear Michael, thank you so much for your wonderful feedback! We are thrilled to hear that you had a pleasant experience during your stay with us. It's fantastic to know that our manager was attentive and that you found the rooms clean with strong shower pressure. Your recommendation means a lot to us, and we truly appreciate your kind words. If there's anything more we can do to ensure your future stays are just as enjoyable, please do not hesitate to let us know. We look forward to welcoming you back for another 5-star experience soon!Best Regards,Customer Care TeamRegency Inn
par un voyageur de Royse City
Publié le 9 juin 2024 sur Expedia
Commentaires de Gestion de l’hôtel
2 juill. 2024 par Customer Care Team, Gestion de l’hôtel
Dear Richard, thank you for taking the time to rate your recent stay with us. We are disappointed that you don't seem to have had the wonderful experience that the vast majority of our guests do. We sincerely hope that you will give us another opportunity to restore your faith in our hotel and hospitality. Best Regards,Customer Care TeamRegency Inn
par un voyageur
Publié le 21 mai 2024 sur Hotels
Commentaires de Gestion de l’hôtel
22 mai 2024 par Customer Care Team, Gestion de l’hôtel
Dear Guest, we are always anxious to get feedback from our guests in relation to their stays with us, so we very much appreciate your rating, thank you. Whilst we are pleased that you had a reasonable stay here, we aim to exceed all of our guests’ expectations, and we are disappointed that we did not exceed yours. We sincerely hope you will give us another opportunity to host you. Thanks again.Best Regards,Customer Care Team
