Ratings based on 84 Guest Reviews
Hear it directly from our travellers
5.0 Room cleanliness
4.0 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Great stay
Posted Aug. 4, 2024 on HomeAwayAwesome
by A traveller
Priceless Family Vacay!
Posted Aug. 1, 2024 on HomeAwayCasa Tortuga exceeded our expectations in every way! We spent a week in this fabulous location and none of us were ready to leave. The breeze from the ocean made the temperature a non-factor in the pleasantness of everyday. The pool was a welcome retreat from the heat on the few days we did venture out to explore. Samuel and Marisela met all of our needs on the property from local info to delicious meals and margaritas! With 6 adults, the king beds were essential and the layout of the house gave everyone enough space to relax. The porches and outdoor dining area were perfect for games and conversation. The kayaks and paddle boards were an added bonus that we enjoyed throughout the week. We highly recommend Casa Tortuga for your next gathering.
by A traveller
Relaxing in Paradise
Posted Apr. 9, 2024 on HomeAwayWe had a great stay. Cheryl was very communicative and very easy to deal with. This house sits right on the bay and is just stunning to wake up to the sunrise every day. The rooms all have cold AC and the showers were always hot. It is truly amazing when you first roll into the private gates and just take the view in. Samuel takes care of the property and any requests or needs you may have. He speaks good English too and is great to work with. Maricela kept our place tidies up every single day. It was nice to come home to a clean home after being out adventuring around. We had Samuel and Maricela prepare multiple breakfast and dinner meals for us as it just made life easier. There are a few good restaurants nearby, but having an infant child who already had a long day --- it was nice to just sit back and have dinner already made for us. GREAT HOSTS - GREAT LOCATION -- HIGHLY RECOMMEND THIS EXPERIENCE!!
Comment from Hotel Management
Apr. 10, 2024 by VrboOwner, Hotel Management
So happy you enjoyed your stay! Hopefully you can make it back one day.
Cheryl
by A traveller
Good Times!
Posted Feb. 27, 2024 on HomeAwayNice Place and felt pampered by the great staff!
by A traveller
Second visit to Soliman Bay
Posted Jan. 14, 2024 on HomeAwayCasa Tortuga is a gem in Soliman Bay, my family and I loved the location and property. Samuel and Maricela were not only meticulous in the keeping of the property but also in the preparation of meals, they were wonderful to us, accommodating to every member of the party and truly made us feel as if we were home. After a rocky arrival to Cancun the respite that Casa Tortuga and more over Samuel and Maricela provided was above and beyond, and already has us discussing our next trip back.
by A traveller
Amazing vacation
Posted Jan. 8, 2024 on HomeAwayWe were 3 generations staying at your great seaside villa. Samuel and Maricela were fantastic and so incredibly accommodating! The meals were great and Samuel was so helpful to help us navigate Tulum . Absolutely the best vacation for us all. Thank you Cheryl!!
Happy New Year!
Sincerely,
Ali Walsh and clan
by A traveller
A perfect week !
Posted Dec. 31, 2023 on HomeAwayFrom booking to leaving everything went super smooth. Cheryl was super responsive and helpful in helping getting there and making sure everything was ready for the whole group. Samuel and marisela made everyone feel like they were living a dream taking care of everything on site from cleaning the house every morning to doing laundry and preparing dinner and drinks for the evenings. The location is amazing being so close to tulum for evening adventures to everything else around making great day excursions and even right at home the beach offers adventures with the kayaks and snorkel opportunities around the bay. Overall a perfect week for everyone. Easy to balance relaxing with adventures and excitment. Thank you Cheryl, Samuel and Marisela !
Comment from Hotel Management
Dec. 31, 2023 by VrboOwner, Hotel Management
Very happy you enjoyed your stay! Hopefully you can make it back one day soon.
All the Best in 2024
Cheryl
by A traveller
Fantastic House!
Posted Dec. 13, 2023 on HomeAwayWe absolutely loved Casa Tortuga! The house was large and easily fit 10 of us with more than enough space. Samuel is a fantastic cook and was extremely helpful with setting up shuttles for us to take to different areas of Tulum. Right on the water and can't beat the turquoise water views! Plenty of outdoor seating and lounge areas for everyone to enjoy their time.
by A traveller
Lovely getaway in paradise
Posted Nov. 28, 2023 on HomeAwayOur stay at Casa Tortuga was fantastic. We were 6 adults ranging from early 30s to mid 70s and 3 children ages 3, 3, and 6. We rented a car for some of our group, and I do recommend that if you'd like to explore some of the nearby area (we did the Casa Tortuga cenotes). The place is within a protected beach-front community on Soliman Bay, and a guard is in place to open the gate for you as you arrive and when you need to leave. We all felt very safe there. The Bay is beautiful, we kayaked out into the Bay each day and spent time snorkeling in some of the deeper water. We spent most of our time on the hammocks on the beach or relaxing by the pool or in the outdoor furniture on the deck. Each bedroom has it's own A/C which worked perfectly for our entire stay. I'm not sure what to say about Samuel and Marisela, they were the difference makers. Samuel was available to help if anything went wrong and his food and drinks are amazing. We did about 2 meals per day on average and a few margaritas. Marisela cleaned, did laundry for us, and served as sous chef. We all wanted to take them home with us.Only minor cons-beach is a bit rocky, sand on the property wasn't as good for play by the kids as I had hoped from the pics (it's just a thin layer on solid ground), they could provide some additional child safety to the stair railing-our daughter fell a few feet through the opening and had a couple scrapes. All said, it was amazing and we want to come back, or buy the place and stay!
Comment from Hotel Management
Nov. 28, 2023 by VrboOwner, Hotel Management
Hi Thomas
We are very happy you and your group/family enjoyed your stay we hope you do come back soon. I will be sure to let Samuel and Marisela know how much you enjoyed their service.
Cheryl
by A traveller
Everything was perfect!
Posted Nov. 17, 2023 on HomeAwayWe spent 6 wonderful days at Casa Tortuga with extended family as we were there for my daughter's wedding. The accommodations were perfect for our large group giving everyone space to relax and come together for the fantastic meals prepared by Samuel and Marisela in the outdoor kitchen area, which was a definite highlight. We had Samuel stock the kitchen for us before we arrived and most of our dinners there which was so convenient for our large group and they are 5 star restaurant quality. Loved his happy hour margaritas too! The place is clean, well stocked with what you need and if you can't find it or don't have something Samuel is a great resource. The beach was in front was clean and we even had some green turtles hatch from a nest right in front of villa while we were there. Marisela keeps the place spotless. We felt safe always and appreciate the extra security on this Bay. Everyone in our group raved about the place! I highly recommend Casa Tortuga for a large group, it is perfect!
Comment from Hotel Management
Dec. 2, 2023 by VrboOwner, Hotel Management
Lynn, Thank you for your wonderful review. So happy you enjoyed your stay, hopefully you can make it back one day soon.
All the best
Cheryl
