Ratings based on 661 Guest Reviews
Hear it directly from our travellers
4.3 Room cleanliness
4.5 Service & staff
3.9 Room comfort
4.2 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted Sep. 16, 2024 on Expedia
Comment from Hotel Management
Sep. 16, 2024 by La Familia Diamante K, Hotel Management
¡Gracias por tomarte el tiempo de compartir tu calificación! Nos enorgullece saber que disfrutaste tu visita. Esperamos verte muy pronto.Con cariño,
by A traveller
Posted Sep. 16, 2024 on Expedia
We absolutely loved your property & staff! They were pleasant & helpful. Diamanté K is truly a romantic & magical place. I loved being able to count the stars at night , or just watch the sunrise on one of your beach beds! Thank you!
Comment from Hotel Management
Sep. 16, 2024 by The Diamante K Family, Hotel Management
Dear Sandra,Thank you so much for your lovely review! We’re thrilled to hear that you had such a magical experience at Diamante K and enjoyed the beauty of our property, especially the night skies and sunrise by the beach. Our team takes great pride in making our guests feel welcome, so we're glad they made a positive impression. We hope to have the pleasure of welcoming you back for another romantic and relaxing stay!
by A traveller from fresno
Posted Sep. 14, 2024 on Expedia
Everyone was so sweeet and helpful. We had the best time ever.
Comment from Hotel Management
Sep. 14, 2024 by The Diamante K Family, Hotel Management
Dear Daisy,Thank you so much for your kind words!We're thrilled to hear that you had such a wonderful time and that our team made your stay enjoyable. It was a pleasure having you, and we hope to welcome you back for another unforgettable experience.Love,
by A traveller
Posted Sep. 8, 2024 on Expedia
The staff is very nice, always there to help, and the rooms are clean.
Comment from Hotel Management
Sep. 10, 2024 by The Diamante K Family, Hotel Management
Dear Ugo, Thank you so much for taking the time to share your review, we are thrilled to know that you enjoyed your stay.Can't wait to see you again in the near future!Love,
by A traveller
Posted Jul. 29, 2024 on Expedia
The best place in tulum
Comment from Hotel Management
Jul. 31, 2024 by Diamante K Family, Hotel Management
Dear Carlos,Thank you so much for your kind words and for taking the time to share your experience! We're thrilled to hear that you consider Diamante K the best place in Tulum. It means a lot to us. We look forward to welcoming you back soon for another unforgettable stay!Warm regards,
by A traveller
Posted Jul. 22, 2024 on Expedia
Comment from Hotel Management
Jul. 23, 2024 by The Diamante K Team, Hotel Management
Guadalupe, gracias por hospedarte en Diamante K. Nos encantaría conocer más sobre tu estancia, para nosotros lo más importante es escuchar a nuestros huéspedes, y tu calificación nos llama mucho la atención. Esperamos poder conocer qué ocurrió durante tu estancia para seguir mejorando la experiencia de nuestros huéspedes y asegurarnos que tu próxima visita sea mejor que la anterior.
by A traveller
Posted Jul. 18, 2024 on Expedia
The property is nice, and my room was a small cabin. If you are a nature person, you will definitely enjoy the stay. The breakfast was great and the personnel very friendly. Miguel and Carlos were the best at the restaurant. However, the property is located in a National Park. Therefore, when you arrive be ready to pay 60 pesos per person, and make sure you don’t have any food or drinks before entering the national park because it will be thrown away.
Comment from Hotel Management
Jul. 23, 2024 by The Diamante K Team, Hotel Management
Dear Yesenia,Thank you for sharing your experience with us, we are happy to know that you enjoyed your stay and were able to connect with nature. For us the most important thing is to make you feel at home and it fills us with happiness to know that we are achieving it.Thank you for allowing us to be part of your trip, we hope to see you back soon!
by A traveller
Posted Jul. 18, 2024 on Expedia
Everything was perfect I loved it
Comment from Hotel Management
Jul. 25, 2024 by The Diamante K Team, Hotel Management
Dear Dawin,Thank you for sharing your experience with us, we are glad to hear you enjoyed your stay, we hope to see you back soon!
by A traveller
Posted Jul. 9, 2024 on Expedia
Comment from Hotel Management
Jul. 13, 2024 by The Diamante K Team, Hotel Management
Dear Danila,Thank you for sharing your experience, we are glad to hear you enjoyed your stay, we hope to see you back soon!
by A traveller
Posted Jul. 5, 2024 on Hotels
Comment from Hotel Management
Jul. 13, 2024 by The Diamante K Team, Hotel Management
Estimada Manuel,Gracias por haber elegido a Diamante K, para nosotros lo más importante es escuchar a nuestros huéspedes, nos encantaría conocer más sobre tu experiencia y saber en qué podemos mejorar. Estamos comprometidos en brindar experiencias inolvidables y realmente nos preocupa la calificación que nos otorgaste durante tu estancia. Esperamos recuperar tu confianza pronto y hacer que tu próxima visita sea mejor que la anterior.Familia Diamante K
