Note fondée sur 5 évaluations de clients

Écoutez ce qu’en pensent nos voyageurs
4,0 sur 5
4,8 Propreté de la chambre
5,0 Service et personnel
5,0 Confort de la chambre
4,0 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
5 sur 5
par un voyageur

Publié le 28 juill. 2024 sur Expedia
Excelente servicio y atención, los chicos son personas muy preparadas y educadas para observar y conservar a sus huéspedes seguros.
5 sur 5
par un voyageur

Publié le 12 avr. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
12 avr. 2024 par Milagros, Gestion de l’hôtel
Thank you so much
5 sur 5
par un voyageur

Publié le 28 mars 2024 sur Expedia
La atención fue muy buena, todos amables y la locación es perfecta para andar a pie o bici.
Commentaires de Gestion de l’hôtel
29 mars 2024 par Milagros, Gestion de l’hôtel
Muchas gracias Julieta por elegirnosEsperamos volverte a ver pronto
4 sur 5
par un voyageur

Publié le 16 mars 2024 sur Expedia
The staff at Oryx Hostel were very friendly and helpful. They offer great activities around Tulum everyday and you can rent bikes for an affordable price. It is also easy to get around town by foot or with collectivo. The pool was clean and refreshing, and the common outdoor space was enjoyable and peaceful. The breakfast was fruit and toast, and the kitchen was spacious and clean. My partner and I had a private bedroom (#7) and it was good, but having some hooks on the walls to hang stuff and more accessible surfaces to put down things would have been appreciated. The bathrooms could also use a bit of work (hangers on wall for towels, better shower heads and water pressure). We were supposed to stay 5 nights but ended up staying 3 because we couldn’t sleep at night. There was very loud music happening in the area until 3-4am every night. I don’t know if we just got bad luck or if this is a normal occurrence in this area, but due to the open nature of the rooms, there is nothing to filter out the sound. We ended up having to find another accomodation for our remaining nights, and we could not get refunded because we booked through Expedia. The staff accomodated us with free bikes for a day. Overall, it felt a bit pricey for what it is, considering we found a much nicer place in La Veleta for the same price (15mins walk from Oryx Hostel). I would recommend this place if you’re backpacking and looking for group activities and to be in a very central location.
Commentaires de Gestion de l’hôtel
29 mars 2024 par Milagros, Gestion de l’hôtel
Thanks Elea
1 sur 5
par un voyageur

Publié le 2 mars 2024 sur Expedia
Terrible staff and living condition.
Commentaires de Gestion de l’hôtel
4 mars 2024 par Milagros, Gestion de l’hôtel
KiranjeetWe find it a little strange that you make a comment like that when you were not at the hostel. Even when we tried to help you in everithing that you need