In Tulum .Your stay at this Tulum vacation home places you within a 10-minute walk of Soliman Bay and Cenote Tortugas. LabnaHa Ecopark Adventures and Maya Adrenaline are also within half a mile (1 km).
Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
General
Unit size: 322,917 square feet
Policies
Check-in
Check-in time starts at 3:00 PM
Minimum check-in age: 18
Check-out
Check-out before 11:00 AM
Special check-in instructions
You will receive an email from the host with check-in and check-out instructions
Pets
No pets allowed
Children and extra beds
Children are welcome.
Important information
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Parties and events (including family gatherings, birthday parties and weddings) are allowed on site; maximum attendees: 99
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
This property is managed through our partner, Vrbo. You will receive an email from Vrbo with a link to a Vrbo account, where you can change or cancel your reservation
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Parties and events (including family gatherings, birthday parties and weddings) are allowed on site. Maximum attendees: 99.
Hotel Casa Tortuga Tulum Cenotes Park Inclusive Reviews
Reviews
10
Exceptional
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 4 out of 4 reviews
10 - Excellent
4
Rating 8 - Good. 0 out of 4 reviews
8 - Good
0
Rating 6 - Okay. 0 out of 4 reviews
6 - Okay
0
Rating 4 - Poor. 0 out of 4 reviews
4 - Poor
0
Rating 2 - Terrible. 0 out of 4 reviews
2 - Terrible
0
10/10
Cleanliness
8.0/10
Amenities
10/10
Property conditions & facilities
10/10
Eco-friendliness
Reviews
10/10 Excellent
Amanda J., Terrebonne Or USA
Jan 8, 2025
Liked: Cleanliness
Great place
We stayed 2 nights.. explored the cenotes. Food offered is not great at the restaurant. Ballimans had great ambiance but was difficult to find and figure out parking. The hotel office was also hard to find... and the lobby of cenotes was zero help. But once we figured out where we were going they were extremely helpful and kind. Everything was very clean and better than expected
Amanda J.
Stayed 2 nights in Jan 2025
10/10 Excellent
Ruben S., Saint Joe, IN
Jan 2, 2025
Liked: Cleanliness
New build, nice secluded area with onsite Cenotes
So the property we stayed in was brand new. We there are nice Cenotes on site. 6 i believe so you can explore for free on your stay.
Ruben S.
Stayed 5 nights in Oct 2024
10/10 Excellent
Kyle D.
Apr 1, 2024
Liked: Cleanliness
Great place for families
We enjoyed two nights at Casa Tortuga. The water park is very fun with a tour guide and to explore on your own. Food at Baalmán was very good as well. The downtown strip that is full of other restaurants and shopping is only a 20 minute drive.