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Dos Ceibas Tulum Feel Good Hotel

3.5 star property
3.5-star beachfront hotel near Tulum Beach

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Photo gallery for Dos Ceibas Tulum Feel Good Hotel

Beach bar
Suite, 1 King Bed, Ocean View
Bungalow | Terrace/patio
Superior Studio | Living area
Reception

Reviews

8.4 out of 10
Very good

Popular amenities

  • Spa
  • Room service
  • Bar
  • Housekeeping
  • Free WiFi

Explore the area

Map
Carretera Tulum-Boca Paila Km 10, Manzana 20, Lote 5, Zona Hotelera, Tulum, QROO, 77780
  • Tulum Beach
    ‪1 min walk‬
  • Ven a la Luz Sculpture
    ‪20 min walk‬
  • Playa Paraiso
    ‪23 min drive‬
  • Tulum Intl. Airport (TQO)
    ‪64 min drive‬

Room options

View all photos for Superior Studio

Superior Studio

Superior Studio

  • 20 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Bungalow

Bungalow

Bungalow

  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

View all photos for Superior Room, 1 King Bed, Oceanfront

Superior Room, 1 King Bed, Oceanfront

Superior Room, 1 King Bed, Oceanfront

  • 20 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Studio

Standard Studio

Standard Studio

  • 20 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Suite, 1 King Bed, Ocean View

Suite, 1 King Bed, Ocean View

Suite, 1 King Bed, Ocean View

  • 20 sq m
  • Sleeps 3
  • 1 King Bed

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About the area

Tulum

On the beach.A stay at this Zona Hotelera hotel places you within half a mile (1 km) of Tulum Beach and 2 miles (3 km) of Sian Ka'an Biosphere Reserve. Ven a la Luz Sculpture and Playa Akun are also within 3 miles (5 km).

What's nearby

  • Tulum Beach - 1 min walk - 0.1 km
  • Ven a la Luz Sculpture - 20 min walk - 1.7 km
  • Tulum Mayan Ruins - 17 min drive - 11.8 km
  • Las Palmas Public Beach - 21 min drive - 7.3 km
  • Playa Paraiso - 23 min drive - 8.1 km

Getting around

  • Tulum Intl. Airport (TQO) - 64 min drive

Restaurants

  • ‪Rosa Negra Tulum - ‬16 min walk
  • ‪Hartwood - ‬16 min walk
  • ‪La Taqueria - ‬1 min walk
  • ‪Arca - ‬15 min walk
  • ‪Wild - ‬5 min walk

About this property

Dos Ceibas Tulum Feel Good Hotel

3.5-star beachfront hotel near Tulum Beach
Dos Ceibas Tulum Feel Good Hotel offers its guests a full-service spa. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. WiFi is free in public spaces.

Spa services, a terrace, and tour/ticket assistance are also featured at Dos Ceibas Tulum Feel Good Hotel. An area shuttle within 5 km and an airport shuttle (available 24 hours) are available for a fee.

This 3.5-star Tulum hotel is smoke free.

  • 14 guestrooms or units
  • Continental breakfast (free)
  • Front desk (limited hours)
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • No smoking on site
  • Bar or lounge
  • Dining venue
Dos Ceibas Tulum Feel Good Hotel offers 14 accommodations with safes and ceiling fans. Accommodations offer separate dining areas. Guests can surf the web using the complimentary wireless Internet access. Bathrooms include showers. Housekeeping is provided daily.
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages.

Languages

English, Italian, Spanish

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Property amenities

Family friendly

  • Living room
  • Separate in-room dining area

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle (surcharge)
  • Area shuttle (surcharge) up to 5 km
  • Limited onsite parking
  • Onsite parking includes off-street options

Food and drink

  • Free continental breakfast available daily 8:00 AM to 11:00 AM
  • A bar/lounge
  • A restaurant

Things to do

  • Beach club
  • Bicycle rentals
  • Full-service spa

Accessibility

  • No elevator

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Room service
  • Separate dining area

More

  • Ceiling fan
  • Living room
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 10:30 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open daily from 8:00 AM - 11:00 PM
Front desk staffed during limited hours
For any questions, please contact the property using the information on the booking confirmation
Guests booked in Half Board rate plans receive breakfast and dinner. Drinks are not included.

Access methods

Front desk (limited hours)

Pets

  • Pets and service animals are not allowed at Dos Ceibas Tulum Feel Good Hotel

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding. Children may not be eligible for complimentary breakfast.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: USD 3.27 per accommodation, per night. This tax does not apply to children under 12 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 130.00 per room (one-way)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa and Mastercard. Cash is not accepted. For guests' safety, the property includes a fire extinguisher and a first aid kit in each accommodation.

We should mention

  • Up to 2 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding. Children might not be eligible for free breakfast.
  • Pets and service animals are not allowed on site.

Property is also known as

Hotel Ecológico Posada Dos Ceibas Tulum
Ecológico Posada Dos Ceibas Tulum
Ecológico Posada Dos Ceibas
Hotel Dos Ceibas Eco Retreat Tulum
Dos Ceibas Eco Retreat Tulum
Dos Ceibas Eco Retreat
Hotel Ecológico Posada Dos Ceibas
Dos Ceibas Tulum Feel Good
Hotel Dos Ceibas Eco Retreat
Hotel Dos Ceibas Eco Retreat Tulum
Dos Ceibas Tulum Feel Good Hotel Hotel
Dos Ceibas Tulum Feel Good Hotel Tulum
Dos Ceibas Tulum Feel Good Hotel Hotel Tulum

Dos Ceibas Tulum Feel Good Hotel Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 79 out of 150 reviews
Rating 8 - Good. 41 out of 150 reviews
Rating 6 - Okay. 10 out of 150 reviews
Rating 4 - Poor. 8 out of 150 reviews
Rating 2 - Terrible. 12 out of 150 reviews

8.4/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

2/10 Terrible

Verified traveller

No refund as stated
I got sick and had to cancel my reservation . I was told with proof of illness I would get a refund. They lied and never gave it to me after approving my doctor's note and saying they would. It's been a very annoying process no one is getting back to me and there are arguing between hotels.com and the hotel directly This has been a very negative experience and I am extremely frustrated
Stayed 4 nights in Dec 2024

4/10 Poor

Anthony

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
While the staff at this location were exceptionally kind and welcoming, the overall experience left much to be desired due to numerous issues with cleanliness, maintenance, and basic amenities. The shower situation was particularly troubling, as it was controlled by two unlabeled wooden blocks, making it nearly impossible to regulate the temperature. The water alternated between scalding hot and ice cold every few seconds, which made showering uncomfortable and frustrating. The property itself felt unclean, and the security of the accommodations was questionable. Our door seemed so flimsy that it could likely have been breached with minimal effort, raising serious concerns about safety. To add to the discomfort, there was no air conditioning, and the power cut in and out frequently, disrupting what little comfort was available. Compounding the issue, there is no Verizon cell signal in this area, leaving guests entirely dependent on Wi-Fi, which may not be reliable during power outages. On a positive note, the view was breathtaking, offering a serene and picturesque backdrop. However, the location is extremely remote, which may be inconvenient for some travelers. Unfortunately, my stay was further marred by a case of food poisoning, which I suspect was caused by the bacon served with the American breakfast. I would strongly recommend avoiding pork products here or considering alternative breakfast options.
Stayed 4 nights in Dec 2024

10/10 Excellent

ZENIA

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful place
Stayed 3 nights in Oct 2024

2/10 Terrible

Parth

Disliked: Cleanliness, staff & service, property conditions & facilities

4/10 Poor

ISABEL

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Es un hostal, no un hotel. No tiene aire acondicionado ni tampoco ventiladores, el cuarto es un horno y no se puede dormir. Todo lleno de arena. La cama incomodísima, el agua salada, imposible bañarse. Hay que caminar en arena, y en oscuridad para llegar al cuarto. A las siete de la noche todo se cierra y todos los empleados se van. Los meseros te piden pagar las cuentas aparte, en efectivo con precios distintos. Una pesadilla. Y para colmo la playa llena de sargazo
Stayed 3 nights in May 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely!
I somehow didn't realize the hotel was eco-friendly when I booked, so I got nervous when they said there was no AC. It turned out to be totally fine because the beach side is so breezy it stays cool and relatively bug-free. The restaurant service and food was good. The beach view was lovely, and easily accessible.
Stayed 3 nights in Apr 2024

8/10 Good

Vanessa

Stayed 1 night in Feb 2024

10/10 Excellent

Deborah

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love everything about Dos Ceibas and hope to come back next year.
Stayed 4 nights in Feb 2024

8/10 Good

Gonzalo

Stayed 5 nights in Jan 2024

2/10 Terrible

Nicole

Travelled with partner
Disliked: Staff & service
Do not take a chance and stay here. We arrived hungry tired and after a long day of travel on New Years Eve eager to freshen up and go celebrate. What we arrived to was a security guard (no staff) that did not speak english and that the property had sold our room. No one showed up from the staff to help us. We had to stay on the phone with Expedia for hours and could not leave wifi. We were offered no water, no food and had not eaten or drank for hours. By 12 midnight we had given up, expedia could not find us another hotel within 15 miles that was vacant and we had to sleep on the beach with all our stuff in the wind. The next morning we ate breakfast at the hotel and again staff never addressed us or said a think. Not even a simple "I'm sorry". They simply DO NOT CARE. We found another hotel for the rest of the week and were treated with care, thank God. I would never take a chance on this place just simply based on pure basic customer service.
Stayed 6 nights in Dec 2023

10/10 Excellent

Manasi

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great gem in Tulum!
Fantastic experience for our family! Mike, Marco and Emmanuel and others on the service staff took the best care of us, recommending food options, a quick senote to visit on foot on their sister property, shifting us to another room as needed and overall helpful in answering all the questions. The hotel is good if you are looking for relaxing time in an eco friendly settings( no AC, no plastic bottles for water/toiletries, reusuable linens and simple rooms) without noisy club sounds till midnight. Tulum around the hotel was very safe, highly guarded at all times and quite walkbale! Don't miss on their breakfast and in-house juices and drinks! It's wonderful! Beach access is included and its almost private! We will definitely return again!
Stayed 3 nights in Dec 2023

8/10 Good

Shadya

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2023

6/10 Okay

Karen

Travelled with partner
Disliked: Amenities, property conditions & facilities
No AC and windows didn’t have screens so it was very hot or get bitten by mosquitos
Stayed 4 nights in Nov 2023

10/10 Excellent

Alejandro

Stayed 4 nights in Aug 2023

8/10 Good

John

Stayed 7 nights in Apr 2023

8/10 Good

Jeffrey

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
It is a small Quiet Beautiful property with friendly staff. If you want a place away from the world and modern comforts dont matter to you its the place for you. If Air Conditioning, Wifi that is reliable and bathing in water that isnt salt that i would suggest finding somewhere else. We enjoyed the stay but the Wifi which we needed was pretty bad in our room. The fans were ok and we were able to sleep but wouldve preferred the air for sure. but this is what you would expect in a eco friendly hotel so overall we were happy.
Stayed 4 nights in Apr 2023

10/10 Excellent

Isabella

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Mar 2023

2/10 Terrible

Estel

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities
Dirtiest hotel I've ever stayed at
Stayed 5 nights in Mar 2023

10/10 Excellent

Donata

Travelled with family, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The property was clean and in an amazing location. The staff was great and very helpful with booking excursions or other services i.e., transportation. Wait staff also excellent and very friendly and attentive. This hotel is in a great location if you want to have a quiet vacation- party scene is a 15 minute beach walk. There is NO A/C, however the sea breeze and the fan was MORE than enough. My husband and I like to sleep in cold environments, but this was perfect- we stayed at the ocean front cabana. Overall, excellent resort, highly recommended.
Stayed 6 nights in Mar 2023

10/10 Excellent

sherryleen

Stayed 4 nights in Mar 2023

10/10 Excellent

Lester

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I absolutely love Dos Ceibas. This is my second time staying here, and enjoyed every moment of it. All of the staff were very helpful and friendly throughout our stay. Can’t wait to visit again.
Stayed 2 nights in Feb 2023

8/10 Good

jacoub

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My first time staying at an Eco-friendly place and it was interesting and enjoyable. It did disconnect us from daily life routines. No TV, no ac, no fridge! We were kind of confused at first few hours but later on, we appreciated that. First, we Were greeted by Daniel and he was so informative and helpful throughout the stay. The staff was so friendly and nice especially Elizabeth and Miguel at the breakfast area every morning. Breakfast in the early morning around 8 by the beach is PRICELESS. This was our first time in Mexico and Tulum is beautiful. I recommend renting a car so you can roam free at your own convenience rather than relying on Taxis (be aware of those!!!)
Stayed 5 nights in Jan 2023

10/10 Excellent

Paola

Stayed 3 nights in Aug 2022

10/10 Excellent

Jamie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was absolutely beautiful and peaceful. I never had to leave. The service and food were amazing. My room was super clean and so well decorated. It’s literally right on the beach. I’m going to return as often as possible
Stayed 4 nights in Aug 2022

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Beautiful but the service not so good
The place is super nice locatated on the beach with a beautiful jungle experience. My and my friends stayed in dos celbas for 5 days and overall enjoyed it however , there where a few things not so good. For example, the customer service was not as great. There where instances when they have tried to over charge us or have an attitude about us.
Stayed 1 night in Jun 2022