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Hotel Muaré

4.5 star property
4.5-star adults-only hotel near Playa Paraiso

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Photo gallery for Hotel Muaré

Outdoor pool, open 7:00 AM to 10:00 PM, free cabanas, sun loungers
Premium bedding, down comforters, memory foam beds, minibar
Hiking
Bathroom shower
Garden view

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pet-friendly
  • Bar
  • Hot tub

Explore the area

Map
Calle 7 Pte Mz 43 Lt 01, Tulum, QROO, 77760
  • Tulum Mayan Ruins
    ‪10 min drive‬
  • Tulum Beach
    ‪14 min drive‬
  • Playa Paraiso
    ‪18 min drive‬
  • Tulum Intl. Airport (TQO)
    ‪42 min drive‬

Room options

View all photos for Premier Room (Moon)

Premier Room (Moon)

Premier Room (Moon)

  • 70 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room

Deluxe Room

Deluxe Room

  • 60 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Luxury Room (Muaré)

Luxury Room (Muaré)

Luxury Room (Muaré)

  • 80 sq m
  • Sleeps 3
  • 1 King Bed

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About the area

Tulum

Seaside stay .With a stay at this La Veleta hotel, you'll be within half a mile (1 km) of Holistika Art Walk and 2 miles (3 km) of Hospital de Tulum. Dos Aguas Park and Hunab Lifestyle Center are also within 3 miles (5 km).

What's nearby

  • Tulum National Park - 5 min drive - 4.5 km
  • Gran Cenote - 7 min drive - 6.7 km
  • Tulum Mayan Ruins - 10 min drive - 6.1 km
  • Tulum Beach - 14 min drive - 6.0 km
  • Playa Paraiso - 18 min drive - 7.5 km

Getting around

  • Tulum Intl. Airport (TQO) - 42 min drive

Restaurants

  • ‪Sukhothai - ‬14 min walk
  • ‪El Camello Jr - ‬14 min walk
  • ‪La Taqueria Pinches Tacos Shop - ‬1 min walk
  • ‪Vaivén - ‬1 min walk
  • ‪La Consentida - ‬6 min walk

About this property

Hotel Muaré

4.5-star adults-only hotel near Playa Paraiso
Hotel Muaré offers its guests a full-service spa, an outdoor pool, and a hot tub. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. WiFi is free in public spaces.

A sauna, spa services, and a terrace are also featured at the luxury Hotel Muaré. Free self parking is available.

This 4.5-star Tulum hotel is smoke free.

  • 26 guestrooms or units
  • Continental breakfast (free)
  • Manager's reception (free)
  • Deli
  • Cabanas by the pool (free)
  • Poolside lounge chairs
  • Coffee in lobby
  • Self-service laundry
  • Front desk (limited hours)
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • No smoking on site
  • Bar or lounge
  • Dining venue
Hotel Muaré offers 26 air-conditioned accommodations with private pools and private plunge pools. Rooms open to patios. These individually decorated and furnished accommodations include single sofa beds. Memory foam beds feature down comforters and premium bedding. Guests can make use of the in-room espresso makers and minibars.

Bathrooms include showers with rainfall showerheads, bathrobes, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include safes and ceiling fans. In-room massages, irons/ironing boards, and change of towels can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Wellnes and Spa Hotel Muaré has 3 treatment rooms including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. The spa is equipped with a sauna, a hot tub, a steam room, and Turkish bath/hammam.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Languages

English, Spanish

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Beach shuttle (surcharge)
  • Free secured, uncovered self parking on site

Food and drink

  • Free continental breakfast available daily 7:30 AM to 11:30 AM
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Couples/private dining
  • Free daily manager's reception
  • Snack bar/deli

Things to do

  • Bicycle rentals
  • Bicycle storage
  • Full-service spa
  • Hot tub
  • Outdoor pool
  • Sauna
  • Scooter/moped rentals
  • Steam room
  • Yoga classes

Accessibility

  • No elevator

Room amenities

Entertainment

  • Private plunge pool

Bedroom

  • Blackout drapes
  • Down comforter
  • Memory foam mattress
  • Premium bedding
  • Single sofa bed

Bathroom

  • Bathrobes
  • Hair dryer
  • Outdoor shower
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • Champagne service
  • Espresso maker
  • Limited room service
  • Meal delivery service
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Ceiling fan
  • Connecting rooms available
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Mobile key entry
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: USD 20

Special check-in instructions

The front desk is open daily from 7:00 AM - 11:00 PM
Front desk staffed during limited hours

Access methods

Front desk (limited hours)

Pets

  • Pets: USD 40 per pet, per night
  • Only dogs are allowed
  • Maximum 1 pets
  • Pets cannot be left unattended

Children and extra beds

  • Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 40 per pet, per night
  • Late check-out fee: USD 20 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and debit cards. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a security system, and a first aid kit in each accommodation. Guests can access their rooms with a mobile device.

We should mention

  • Pool access available from 7:00 AM to 10:00 PM.
  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • This is an adults-only property and guests under 18 years old aren't allowed.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Hotel Muaré Hotel
Hotel Muaré Tulum
Hotel Muare Tulum
Hotel Muaré Spa Tulum
Hotel Muaré Hotel Tulum

Hotel Muaré Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 103 out of 127 reviews
Rating 8 - Good. 14 out of 127 reviews
Rating 6 - Okay. 4 out of 127 reviews
Rating 4 - Poor. 1 out of 127 reviews
Rating 2 - Terrible. 5 out of 127 reviews

9.4/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Ran

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Dec 2024

8/10 Good

Laetitia

Stayed 3 nights in Nov 2024

6/10 Okay

Shelley Roy-

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
This property promises tranquility! This is absolutely not true. The property has so much potential, the management is no where to be seen. The menu is very 2star basic. The pool is horribly dirty, we saw someone cleaning it once in the 8 days we stayed there. The biggest let down is, it was said to be an adult only property, even when we checked in it states in the long list of rules that no one under the age of 18 is allowed on the property. We arrived around three pm, we planned for an early dinner after a very long day of travel, when we arrived at the dinner space, there was a boy approximately age 8. This was extremely impactful on my experience. When I asked the staff, they blamed it on the website making the mistake. So for two day of the eight we were there, there was a very active child hollering and running around. Please be very cautious if you plan to stay at this property. Ps, if you feel when you purchase the breakfast package there are great limitations to that also.
Stayed 8 nights in Nov 2024

10/10 Excellent

Roberto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Oct 2024

10/10 Excellent

Sonia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was super nice. This is more of a peaceful very zen vibe feel. This is a very clean and pretty property. The tuna tartar was delicious.
Stayed 2 nights in Oct 2024

10/10 Excellent

Eunji

Stayed 3 nights in Sep 2024

10/10 Excellent

Omar

Liked: Cleanliness, staff & service, property conditions & facilities
It was an overall great experience
Stayed 2 nights in Aug 2024

10/10 Excellent

Juliana

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If you looking for privacy and relaxation. This the hotel for you
Stayed 3 nights in Aug 2024

10/10 Excellent

Tanner

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Shalane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Monique

Liked: Cleanliness, staff & service, property conditions & facilities
Brian at the restaurant was amazing make 9sure you take care of him
Stayed 3 nights in Jul 2024

10/10 Excellent

Nyairah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was my first solo trip to Mexico, and the staff at Hotel Muaré made it an unforgettable experience! From the front desk to the kitchen, the staff's kindness and care were evident in everything they did. I felt incredibly safe, and my stay couldn't have been more perfect. Allen and Dario were especially helpful and kind, always ready to assist with anything I needed. The property is stunning, even after a hurricane, with breathtaking rooms and impeccable decor and bedding. Breakfast was included in my package, and the food was delicious! Mexico treated me so well that I can't wait to return, and I'll definitely be booking at Hotel Muaré again!
Stayed 4 nights in Jul 2024

10/10 Excellent

melissa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
5 star treatment
Stayed 4 nights in May 2024

10/10 Excellent

Kan, Philadelphia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place is brilliant. I think this is the one of the best hotels I have stayed in my life. You will have you own suite with backyard, and I especially like the outdoor shower. However, the location is terrible. It's far away from the center city and taking a taxi is really expensive in Tulum. If you don't mind taking a cab every day back and forth to the tourist resort, go with it for sure. It's like 20 bucks at least for any one-way trip.
Stayed 2 nights in Dec 2023

10/10 Excellent

Franck

Stayed 5 nights in May 2024

8/10 Good

shamyra, brooklyn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Booked this hotel for my boyfriend’s birthday trip and it was amazing. The hotel looked exactly like the pictures it was extremely clean and very quiet perfect for couples needing a calm and relaxing vacation. It’s not on the main road so you’ll need transportation if you choose not to rent a car but everything is about 15-20mins away. Breakfast was good and is complimentary. The only down side to this was its not an all inclusive you have the option to use the temporary credit they hold to pay for things you eat or drink. Big thanks to Celso, Dario , Brian and the other bartender (sorry I didn’t your name) you made us feel so comfortable and welcomed. I’ll stay here again
Stayed 3 nights in May 2024

2/10 Terrible

Alvaro Mojica

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
They close the hotel on our last two nights. They transferred us to a horrible hotel with non of the amenities or services that we already paid via Expedia. Please, DO NOT book this hotel It’s all false advertising and you will never get what you paid for.
Stayed 6 nights in Apr 2024

2/10 Terrible

Alexander, Marlboro

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
Horrible place!!! $45 each way to go to the beach or any restaurant. It's in the middle of nowhere. There's nothing around! Tulum is beautiful! A lot of nice resorts and restaurants by the beach! We moved to a better place on a third day
Stayed 5 nights in Mar 2024

10/10 Excellent

Trista

Liked: Cleanliness, amenities, property conditions & facilities
I had a great stay! I planned a solo getaway to a serene paradise of tranquility. My room was nice and clean. The food was amazing and all of the staff was friendly and helpful.
Stayed 2 nights in Apr 2024

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2024

10/10 Excellent

Brad

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was def an amazing experience. I loved the villa the rooms def the staff and the owners was so nice, including the owner the waiters was amazing the desk customer service ppl as well thank you to everyone there for my 1st experience in mexico and also in Tulum, thanks I would def do this again! This was a blessing 🙏

10/10 Excellent

Jailah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2024

10/10 Excellent

Amie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What an incredible bohemian jungle oasis place! First of all - it's stunning, huge and surrounded by nature. The spa amenities are amazing...the Cold Plunge and Steam Sauana combo is absolutely addictive. I wish I could do this every day for the rest of my life. The private outdoor tub and shower is soothing and the Myan clay detox massage was out of this world. The staff is super friendly and accommodating and cooked some great Myan traditional food for us conscious of any food allergy. The complimentary breakfast was healthy fresh juices and fruit included. Fabulous cappuccinos and the bartender went out of his way to accommodate drink requests. Dodio is an amazing host and concierge. They scheduled any daily taxi tour or airport transfers for us gladly. Special mention to Cassandra and Brian such kind, multilingual , and warm staff. Can't recommend this place enough! We look forward to returning every year! ❤️

10/10 Excellent

adolfo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the hotel its beautiful. Restaurant and bar are great and staff all around is excellent. Some people reviewed that access is not that great from main road. But really? Its only 3 min that you go off road and our small rental car had no issues. Everywhere in tulum roads are not great. The only reason i would return to Tulum is for this Hotel. And the staff who treat you like home. Rooms are very clean, quiet and everything works to the perfection. Thanks
Stayed 1 night in Feb 2024

8/10 Good

Roberto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bonito concepto, pero mal servicio al cliente
Interesante hotel, lejos de zona turística, sin playa o mar cerca. villas con pequeña alberca pero agua sin calefacción, muy helada el agua y no le da el sol en todo el día a la alberca. Muy mal servicio para que te den la factura, hace una semana hice check out y es hora q no me la mandan no obstante que se las he pedido en mas de 5 ocasiones,,,
Stayed 2 nights in Feb 2024