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Secrets Tulum Resort & Beach Club - Adults Only - All Inclusive

4.5 star property
4.5-star adults-only property near Tulum Mayan Ruins

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Photo gallery for Secrets Tulum Resort & Beach Club - Adults Only - All Inclusive

10 outdoor pools
10 outdoor pools
Casa Zamna Ocean Front Presidential Suite King Bed | View from room
10 outdoor pools
Casa Zamna Ocean Front Presidential Suite King Bed

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Pool
  • Bar
  • Room service
  • Breakfast included
  • All-inclusive

Explore the area

Map
Calle Itzimina esq. Av Kukulkan, Mz 001, Lote 007, Reg 014, Aldea Zama, Tulum, QROO, 77760
  • Tulum Beach
    ‪9 min drive‬
  • Tulum Mayan Ruins
    ‪10 min drive‬
  • Playa Paraiso
    ‪14 min drive‬
  • Tulum Intl. Airport (TQO)
    ‪50 min drive‬

Room options

View all photos for Casa Zamna Ocean Front Junior Suite King Bed

Free minibar, in-room safe, individually decorated

Casa Zamna Ocean Front Junior Suite King Bed

  • 54 sq m
  • Ocean view
  • Sleeps 2
  • 2 Double Beds

View all photos for Preferred Club Master Suite, Tropical View

Preferred Club Master Suite, Tropical View | Bathroom

Preferred Club Master Suite, Tropical View

  • 137 sq m
  • Resort view
  • Sleeps 2
  • 1 King Bed

View all photos for Casa Zamna Ocean Front Master Suite King Bed

Casa Zamna Ocean Front Master Suite King Bed | View from room

Casa Zamna Ocean Front Master Suite King Bed

  • 54 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite King Bed

Free minibar, in-room safe, individually decorated

Junior Suite King Bed

  • 61 sq m
  • Resort view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite (Swim Out, Double Beds)

Free minibar, in-room safe, individually decorated

Junior Suite (Swim Out, Double Beds)

  • 61 sq m
  • Resort view
  • Sleeps 3
  • 2 Double Beds

View all photos for Junior Suite, 1 King Bed (Swim Out)

Free minibar, in-room safe, individually decorated

Junior Suite, 1 King Bed (Swim Out)

  • 61 sq m
  • Resort view
  • Sleeps 2
  • 1 King Bed

View all photos for Casa Zamna Ocean Front Presidential Suite King Bed

Casa Zamna Ocean Front Presidential Suite King Bed

Casa Zamna Ocean Front Presidential Suite King Bed

  • 89 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Preferred Club Rooftop Master Suite with Plunge Pool

Free minibar, in-room safe, individually decorated

Preferred Club Rooftop Master Suite with Plunge Pool

  • 439 sq m
  • Resort view
  • Sleeps 2
  • 1 King Bed

View all photos for Presidential Suite

Presidential Suite

Presidential Suite

  • 512 sq m
  • Resort view
  • Sleeps 2
  • 1 King Bed

View all photos for Casa Zamna Tropical View King

Free minibar, in-room safe, individually decorated

Casa Zamna Tropical View King

  • 50 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Villa Zamna (Same price for up to 10 guests)

Villa Zamna (Same price for up to 10 guests) | Bathroom shower

Villa Zamna (Same price for up to 10 guests)

  • 576 sq m
  • Ocean view
  • Sleeps 10
  • 4 King Beds and 1 Double Bed

View all photos for Casa Zamna Ocean Front Junior Suite

Free minibar, in-room safe, individually decorated

Casa Zamna Ocean Front Junior Suite

  • 54 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite (Tropical View, Double Beds)

50-inch flat-screen TV with cable channels, TV

Junior Suite (Tropical View, Double Beds)

  • 61 sq m
  • Resort view
  • Sleeps 3
  • 2 Double Beds

View all photos for Junior Suite, 1 King Bed (Tropical View)

Free minibar, in-room safe, individually decorated

Junior Suite, 1 King Bed (Tropical View)

  • 61 sq m
  • Resort view
  • Sleeps 2
  • 1 King Bed

View all photos for Preferred Club Junior Suite, Swim Out, King Bed

Free minibar, in-room safe, individually decorated

Preferred Club Junior Suite, Swim Out, King Bed

  • 61 sq m
  • Resort view
  • Sleeps 2
  • 1 King Bed

View all photos for Preferred Club Junior Suite, Swim Out, Double Beds

Free minibar, in-room safe, individually decorated

Preferred Club Junior Suite, Swim Out, Double Beds

  • 61 sq m
  • Resort view
  • Sleeps 3
  • 2 Double Beds

View all photos for Preferred Club Junior Suite, Tropical View, Double Beds

50-inch flat-screen TV with cable channels, TV

Preferred Club Junior Suite, Tropical View, Double Beds

  • 61 sq m
  • Resort view
  • Sleeps 3
  • 2 Double Beds

View all photos for Preferred Club Junior Suite, Tropical View, King Bed

Free minibar, in-room safe, individually decorated

Preferred Club Junior Suite, Tropical View, King Bed

  • 61 sq m
  • Resort view
  • Sleeps 2
  • 1 King Bed

View all photos for Casa Zamna Tropical View Double w Queen Beds

Free minibar, in-room safe, individually decorated

Casa Zamna Tropical View Double w Queen Beds

  • 50 sq m
  • Sleeps 3
  • 2 Double Beds

View all photos for Preferred Club Master Suite, Swim Out

Preferred Club Master Suite, Swim Out | Room amenity

Preferred Club Master Suite, Swim Out

  • 137 sq m
  • Resort view
  • Sleeps 2
  • 1 King Bed

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Hilton Tulum Riviera Maya All-Inclusive Resort

Tulum
  • Pool
  • Breakfast included
  • All-inclusive
  • Spa
4.2 out of 5, Very good, 1,715 reviews
The price is CA $573
CA $573 total
includes taxes & fees
30 Mar - 31 Mar
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About the area

Tulum

Zama stay.Your stay at this Zama property places you within 3 miles (5 km) of Tulum Mayan Ruins and Tulum Beach. Playa Paraiso and Sian Ka'an Biosphere Reserve are also within 6 miles (10 km).

What's nearby

  • Tulum National Park - 14 min walk - 1.2 km
  • Las Palmas Public Beach - 7 min drive - 4.4 km
  • Tulum Beach - 9 min drive - 4.8 km
  • Tulum Mayan Ruins - 10 min drive - 5.4 km
  • Playa Paraiso - 14 min drive - 5.2 km

Getting around

  • Cancun Intl. Airport (CUN) - 99 min drive

Restaurants

  • ‪Rossina Cafe - ‬11 min walk
  • ‪Carl's Jr. - ‬17 min walk
  • ‪Pescaderia Estrada - ‬3 min drive
  • ‪Escama - ‬4 min drive
  • ‪El Capitán - ‬4 min drive

About this property

Secrets Tulum Resort & Beach Club - Adults Only - All Inclusive

4.5-star adults-only property near Tulum Mayan Ruins
Secrets Tulum Resort & Beach Club - Adults Only - All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

A private beach is featured. Secrets Tulum Resort & Beach Club - Adults Only - All Inclusive offers its guests 10 outdoor swimming pools. There are 10 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include 5 bars/lounges and a beach bar. Free breakfast is available daily. Public spaces have free WiFi.

A business center and 2 meeting rooms are available. Event space at this property measures 5000 square feet (465 square meters) and includes a conference center. A rooftop terrace, multilingual staff, and coffee/tea in a common area are also featured at the luxury Secrets Tulum Resort & Beach Club - Adults Only - All Inclusive. Free self parking and valet parking are available.

Smoking is allowed in designated areas at this 4.5-star Tulum property.

  • 301 guestrooms or units
  • 3 levels
  • 4 buildings
  • 10 dining venues
  • 5 bars or lounges
  • 5000 sq ft of conference space
  • 465 sq m of conference space
  • Built in 2022
  • Buffet breakfast (free)
  • Deli
  • Terrace on the roof
  • Cabanas on the beach (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Conference center
  • Business facilities
  • Coffee in lobby
  • Front desk (24 hours)
  • Staff is multilingual
  • Concierge
  • ATM
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Bar on the beach
Secrets Tulum Resort & Beach Club - Adults Only - All Inclusive offers 301 air-conditioned accommodations with free minibar items and laptop-compatible safes. Rooms open to furnished balconies or patios. Each accommodation is individually furnished and decorated. A pillow menu is available. 50-inch flat-screen televisions come with premium cable channels.

Bathrooms include showers with rainfall showerheads, bathrobes, slippers, and complimentary toiletries. This Tulum property provides complimentary wireless Internet access, with a speed of 25+ Mbps. Additionally, rooms include espresso makers and complimentary bottled water. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

The onsite spa has 3 treatment rooms including rooms for couples. Massages are available on the beach and in the spa; other services include facials, body wraps, and body scrubs. The spa is equipped with a sauna, a hot tub, and a steam room. A variety of treatment therapies are provided, including hydrotherapy. The spa is open daily.

Languages

English, French, Spanish

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Dreams Tulum Resort & Spa - All Inclusive

  • On private beach
  • Pool
  • Breakfast included
  • All-inclusive
3.8 out of 5, Good, 1,002 reviews
The price is CA $503
CA $503 total
includes taxes & fees
31 Mar - 1 Apr
Dreams Tulum Resort & Spa - All Inclusive

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free beach shuttle
  • Free secured, covered self parking on site
  • Free secured, covered valet parking on site

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 11:00 AM
  • 10 restaurants
  • 5 bars/lounges
  • A beach bar
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 10 outdoor pools
  • Beach volleyball
  • Beach yoga
  • Full-service spa

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Smooth flooring in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

Room amenities

Entertainment

  • 50-inch flat-screen TV with premium cable channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillow menu

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • 24-hour room service
  • Espresso maker
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning
  • Ceiling fan
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property comprises the main hotel building and a separate beachfront section (Casa Zamna room types). The separate beachfront section is located 4.7 miles (7.7 kilometers) from the main building and the parking area.

Access methods

Staffed front desk

Pets

  • Pets: USD 65 per pet, per day
  • Only dogs are allowed
  • Maximum 1 (weight limit: 22 lbs per pet)
  • Pets cannot be left unattended
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 65 per pet, per day
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, debit cards, and cash. Cashless payment methods are available for all transactions.

We should mention

  • Pool access available from 8:00 AM to 6:00 PM.
  • Reservations are needed for massage services. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • This is an adults-only property and guests under 18 years old aren't allowed.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Secrets Tulum Adults Only All Inclusive
Secrets Tulum Adutls Only All Inclusive
Secrets Tulum Resort Beach Club Adults Only All Inclusive

Secrets Tulum Resort & Beach Club - Adults Only - All Inclusive Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 172 out of 303 reviews
Rating 8 - Good. 54 out of 303 reviews
Rating 6 - Okay. 36 out of 303 reviews
Rating 4 - Poor. 22 out of 303 reviews
Rating 2 - Terrible. 19 out of 303 reviews

9.2/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Rhett

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property and Resort was Amazing- Very Clean. Most of the Staff were friendly and courteous aside from the front lobby personnel. Definitely need better tequila options on property being that you are in MEXICO. Pools were amazing- They don’t keep the Jacuzzi’s warm, they were all cold water. On Vacation we all love a warm jacuzzi to relax in. The Beach club shuttle is convenient but need to have more consistent shuttle times. It’s not as often as they advertise online. Overall- A Wonderful experience. :)

10/10 Excellent

Jala

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The resort was very luxury the only thing that wasn’t a plus for me was not being by thing beach but they do have a shuttle that transport you back & fourth to the hotel beach club that’s 15mins away
Stayed 4 nights in Dec 2024

4/10 Poor

Diana

Stayed 4 nights in Nov 2024

10/10 Excellent

nipulkumar padmakant

Travelled with family
Liked: Property conditions & facilities
Our secrets tulum stay was wonderful. Booking excursions was easy and convenient without anyone being pushy. The transportation from and to hotel felt very safe as the Amstar staff was always available at the hotel. The resort staff was amazing. The staff concierge Marlen went above and beyond to meet our every request. She was very pleasant and quick to respond via text. She not only booked our reservations for restaurants but also followed up to ensure everything went well. The beach at zamna was private and beautiful. We loved it. We enjoyed the food and hospitality there as well. Our best time was at the Olio restaurant where we went 3 times because the whole staff from Sergio the server, Rene the manager to the Chef Gonzalo gave us an amazing experience. Chef Gonzalo made special meals only for us to meet our diet needs. Every single item he made was delicious. Our many thanks to the whole staff of secrets for making my wife’s birthday trip special.
Stayed 5 nights in Dec 2024

8/10 Good

Alexa

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Samara and Ariel from the entertainment team were incredible! We had so much fun at the late night events and the bike tour. The beach shuttle limited time spent at the beach and the service at the club was not great- often they ran out of bottled water, towels, they would take your order and never return and empty cups and dishes were always left out and not picked up. The dining on the resort was good but there were only 3 options to choose from with no buffet open for dinner. The rooms and grounds were brand new and always kept very clean.
Stayed 5 nights in Dec 2024

10/10 Excellent

Leidy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 3 nights in Dec 2024

8/10 Good

Katherine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property
Stayed 3 nights in Nov 2024

2/10 Terrible

Cavell

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
i had a bout of food poisoning after dining at one of the hotel’s restaurants and the follow up was poor and not very hospitable. i was approached by the concierge personally to check if i wanted breakfast. i told them to leave it in the deposit box beside the door and it never arrived. very disappointing experience.
Stayed 2 nights in Dec 2024

10/10 Excellent

DAVID

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the service and its people Santos and carolina at the main restaurant eduardo at the beach restaurant johnny with the activities and our beack server cristian ...all of them made our stay unforgettable
Stayed 3 nights in Dec 2024

10/10 Excellent

Angel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were awesome, views are incredible and the rooms are comfy and cleaned twice daily. Other than a few minor ware tear item from previous guest the rooms weee great. Stayed in Casa Zamna Master Suit with ocean front view, it is, “WELL WORTH IT!!!” Slept with the French doors opened and the screens shut, great idea lovely ocean sounds and great breeze. Had ceiling fan on as-well, no need to worry about insects getting in. Fridge stocked with beer, sodas and water no spirits. Get spirits with room service. Room service is all day, restaurants are not. Two restaurant areas with your stay on beach. Main resort has three restaurant and buffet style cafeteria for breakfast lunch and dinner. FYI, Shuttle times differ on weekdays 1hr. to weekends 30min. from Main Resort to Zamna Resort. All I can tell you is, if you’re contemplating a stay here stop, just do it!!! It’s worth it!!!!
Stayed 4 nights in Nov 2024

6/10 Okay

Estefani Mercedes

Stayed 3 nights in Aug 2024

8/10 Good

Juan, miami

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
demasiado tranquilo el hotel, Falta de animacion
Stayed 3 nights in Nov 2024

10/10 Excellent

Carla

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were cleaned daily. Food was delicious. Staff were all amazing.
Stayed 4 nights in Nov 2024

10/10 Excellent

Junior

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only bad I got say is getting to your room is very confusing lol
Stayed 4 nights in Nov 2024

6/10 Okay

Kyung Eun

Travelled with family
Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
Despite being a luxury resort that opened in 2023, it is plagued with numerous issues, such as malfunctioning facilities. For instance, the shower leaks, the housekeeping switch is broken, and the temperature control fluctuates unpredictably. The dining experience was also underwhelming. While the resort boasts eight dining options, two are located at the beach club and one is exclusive to Preferred Club members, leaving only three restaurants available for dinner. As a result, guests staying for more than three days may find themselves dining at subpar restaurants at least once. Moreover, the resort is located a considerable distance from the beach. While a complimentary shuttle service is provided, the round trip takes approximately 40 minutes, which some guests may find inconvenient. Additionally, the resort is set within a jungle environment, leading to a high presence of mosquitoes. The excessive sand scattered throughout the property also makes walking uncomfortable.
Stayed 6 nights in Nov 2024

8/10 Good

Patricia E

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was extremely helpful, and pleasant and went out of their way to do whatever they could to make our stay comfortable. The Beach Club was beautiful and convenient to get to. The family enjoyed the all-inclusive aspect. I just wish they had authentic Mexican food at the hotel since we were in Mexico.
Stayed 4 nights in Nov 2024

8/10 Good

Tantra

Stayed 3 nights in Nov 2024

2/10 Terrible

Eve-ette

Travelled with group
Disliked: Property conditions & facilities, room comfort
Poor experience
We stayed in room 2150 and they didn’t finish the bathroom, no shower door and toilet exposed. We couldn’t sleep because they had loud pounding music till 2:00 am. We called the manager to see if they could turn down music because there was only 4 people there. They wouldn’t. We had to leave to airport early next morning so it was terrible. The restaurant down stairs in the jungle took 3 hours to sit us.
Stayed 1 night in Nov 2024

10/10 Excellent

Faustino

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Nov 2024

10/10 Excellent

Jason Rafael

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The layout is nice and doesn’t require a lot of walking once you learn the layout. Room (Jr. Suite) was spacious and clean. All staff was polite, professional, and accommodating.
Stayed 5 nights in Nov 2024

6/10 Okay

Robert

Stayed 4 nights in Oct 2024

8/10 Good

Kerolos

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
We stayed in this resort for 4 nights.. let me break it down Pros: -Food is good specially at the steakhouse we went twice.. rest of restaurants are okay but the room service takes an hour and the food is below average -The vibe is good we really enjoyed the pools and the interior also the ease of going anywhere around -Beachclub is great and staff were being helpful w towels and stuff also the vibe at the beach club from the pools and bars is really fun Cons: -Service isn’t great it’s not bad but we been to multiple resorts in mexico and service was beyond great. -shuttle to beachclub is abt 30 mins and sometimes more -The resort is more for couples.. for ex the shower in the rooms doesn’t have a door so if you going w cousins or family it could be uncomfortable
Stayed 4 nights in Nov 2024

8/10 Good

Amy, Lilburn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property, great spa, friendly staff. Shuttling from our room at the casa zamna property to the main resort was not easy or fast.
Stayed 4 nights in Nov 2024

10/10 Excellent

Jarryd

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had an amazing time. Great area to just relax. The swim out and the beach were the highlights.
Stayed 4 nights in Nov 2024

10/10 Excellent

Ashley Laurie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was treated like a true princess on my birthday
Stayed 3 nights in Nov 2024