Note fondée sur 129 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,8 Propreté de la chambre
4,9 Service et personnel
4,8 Confort de la chambre
4,8 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 24 juill. 2024 sur Expedia
Very clean, very excluded, STAFF WERE AMAZING!
Room service was quick and tasty (Zyggis)
Commentaires de Gestion de l’hôtel
24 juill. 2024 par The Beach Tulum team, Gestion de l’hôtel
Thank you for your review. We are going to share it with our team and we are happy to know that you enjoy the room servicewe hope to see you back soon!
par un voyageur
Publié le 13 juill. 2024 sur Hotels
Me encantó toda la experiencia tulum .. muy lindo hotel pequeño y acogedor el desayuno y atención. Por parte del personal increíble
Commentaires de Gestion de l’hôtel
23 août 2024 par The Beach Tulum team, Gestion de l’hôtel
¡Gracias por tu reseña y esperamos verte de vuelta pronto!
par un voyageur
Publié le 22 juin 2024 sur Expedia
par un voyageur
Publié le 28 mai 2024 sur Expedia
great place
Commentaires de Gestion de l’hôtel
8 juin 2024 par The Beach Tulum team, Gestion de l’hôtel
Thank you for your review and we hope to see you back soon!
par un voyageur
Publié le 27 mai 2024 sur Expedia
I’ve never been to Tulum and in booking this property it is close to both popular beach clubs of MIA and TABOO… the ocean was steps away from my room and as this was an adult only property it wasn’t wild with young folks running around. This property doesn’t have tv in their rooms which is perfect to disconnect completely and fully enjoy your experience at the beach listening to the waves. As I speak very very little Spanish the staff was able to speak and understand English. Everyone I dealt with was nice and polite and accomodated my need for extra water in my room. I would absolutely recommend this place and I myself will be going back to this very property!!!! Oh in case you were looking for all inclusive this isn’t it, so be prepared to spend a bit more money. There isn’t a shuttle to the hotel and back to the airport it is a taxi service but it is a nice service. Also there isn’t a phone in the room everything is communicated through the WhatsApp app. But it’s wasily navigated and your questions are answered right away. O think that sums it up!!!!!
Commentaires de Gestion de l’hôtel
8 juin 2024 par The Beach Tulum team, Gestion de l’hôtel
Dear Marina, Thank you so much for sharing your review. We're elated to read you had such a wonderful vacation and hope to see you back soon!
par un voyageur de Panorama city
Publié le 18 mai 2024 sur Expedia
The staff were all very nice, the customer service was great, loved the location, the beach, and the mini fridge in the room:)
Commentaires de Gestion de l’hôtel
21 mai 2024 par Your The Beach Tulum Hotel Team, Gestion de l’hôtel
Dear Azatui,Thank you for your review, we're elated that you loved your stay, our location and customer service.We hope to see you back soon!
par un voyageur
Publié le 16 avr. 2024 sur Hotels
Wow, amazing experience!!!
We have been in 3 different hotels in Tulum on the past 3 weeks, I must say this weekend at the “Beach Hotel” was a mind blowing experience compared to the other hotels.
First , the location is perfect, close to all the happenings on the strip , shops, beach clubs, restaurants.
About the property and the stuff , you couldn’t ask for more kindness of the stuff and their services, always there to help and service you , super clean and nonstop little things to make your stay pleasant.
The restaurants on the property “Ziggie’s” and “Fresco’s” have amazing menus, we ate all our meals for the whole 5 days with them.
They provide an assigned beach spot for each guest with full service no charge and super privet.
Complimentary breakfast with open menu from both restaurants to order anything you want.
Concierge services always happy to help.
Great and safe free parking spots.
We had live music at “Ziggie’s every night during dinner.
Free access to the spa and the gym.
Amazing room with beach front , with a private rooftop with jacuzzi.
I could go more and more how amazing this place.
bottom line they don’t rip you off like other hotels, and provide you with a lot of extra stuff to make your stay so amazing.
We will definitely go back every time we are in Tulum , this will be our spot from now and on 🙏👍❤️
Commentaires de Gestion de l’hôtel
16 avr. 2024 par The Beach Tulum Hotel Team, Gestion de l’hôtel
Dear Ilan, Thank you so much for sharing your incredible review!It's fantastic to read that we stood out among the other hotels you've visited in Tulum. We're thrilled that you found our location to be perfect, placing you right in the heart of the hotel zone. Our team takes great pride in providing exceptional service, and it's really heartwarming to know that their kindness and attention to detail made your stay memorable. We're delighted that you enjoyed dining at Ziggy’s and Fresco’s.It's wonderful to hear that you appreciated the personalized beach service and the various amenities we offer, including complimentary breakfast, live music at Ziggy’s and access to our spa and gym facilities. And of course, we’re thrilled that you loved your Beachfront Rooftop room.Thank you for highlighting that we strive to provide value to our guests without any hidden fees or surprises. We can't wait to welcome you back as our guest whenever you find yourself in Tulum again!
par un voyageur
Publié le 15 avr. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
16 avr. 2024 par Su equipo del hotel The Beach Tulum, Gestion de l’hôtel
Estimado Sr. Algar,¡Muchas gracias por sus comentarios y esperamos verlos de nuevo pronto!
par un voyageur
Publié le 29 mars 2024 sur Hotels
par un voyageur
Paradise
Publié le 13 mars 2024 sur HotelsAmazing place, absolutely stunning. Sunrise was amazing!
Commentaires de Gestion de l’hôtel
13 mars 2024 par Your The Beach Tulum Hotel Team , Gestion de l’hôtel
Thank you for your wonderful feedback! We're thrilled you enjoyed the beautiful sunrises from your room. Hope to see you back soon,
