Note fondée sur 82 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,7 Propreté de la chambre
4,8 Service et personnel
4,7 Confort de la chambre
4,7 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 21 janv. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
22 janv. 2024 par Front Desk, Gestion de l’hôtel
Muchas gracias por tu puntuación Corinne. Nos da mucho gusto que haya disfrutado de su estancia, esperamos verlte en un futuro cercano. Un saludo cordial de parte de todo el equipo de The Yellow Nest.
par un voyageur
Recommandé
Publié le 23 juill. 2022 sur HotelsSéjour extraordinaire ! Situé près de la canote dos ojos, l’hôtel est en pleine jungle, totalement dépaysant. La cuisine est absolument délicieuse, avec un petit déjeuner flottant dans la piscine un matin sur le séjour !
Commentaires de Gestion de l’hôtel
24 juill. 2022 par The Yellow Nest , Gestion de l’hôtel
Cher Charton Merci beaucoup pour votre commentaire. C'était un plaisir de vous servir lors de votre récente visite. Nous sommes heureux d'apprendre que le service, les installations et surtout la nourriture vous ont plu. Nous sommes impatients de vous revoir et vous remercions de votre confiance. L'équipe du Nid Jaune vous adresse ses plus chaleureuses salutations.
par un voyageur
Publié le 10 sept. 2024 sur Expedia
My stay at the Yellow Nest far exceeded my expectations. The communication prior to arrival, the ambience and beauty of the location, and the impeccable service from staff made my stay at the Yellow Nest the best overnight night experience I have ever had. I can’t speak highly enough to the care and attention received from all staff but especially Sam and Miguel. Loved it!
Commentaires de Gestion de l’hôtel
11 sept. 2024 par EG, Gestion de l’hôtel
We truly appreciate your kind words! It’s fantastic to know that the communication, ambiance, and service left such a positive impression on you. We’re grateful for your stay and hope to see you again soon!
par un voyageur
Publié le 5 sept. 2024 sur Expedia
This place was the BEST place to stay at if you’re looking for seclusion and quiet. This hotel is away from all the tourist areas. In the middle of the jungle. Extremely quiet and luxurious at the same time! The villas were perfect size and had everything we needed. The private pool and area outside was perfect for myself and my daughter. The star of the visit was the staff, especially Luis Miguel. He was extremely helpful, attentive, knowledgeable and extremely patient. He was amazing and given it was just me and my daughter he helped to make us feel comfortable and safe. I’d definitely recommend this place! I already can’t wait to go back!
Commentaires de Gestion de l’hôtel
5 sept. 2024 par EG, Gestion de l’hôtel
Thank you for your kind words! It’s fantastic to know that you enjoyed the quiet, luxury, and privacy that The Yellow Nest offers. We're especially proud of Luis Miguel for making you feel at home and safe during your stay. We’d love to have you back soon—and hopefully, next time with your husband! Warmest regards,Ernesto GaleanaHotel Manager
par un voyageur
Publié le 26 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
27 août 2024 par Manager, Gestion de l’hôtel
En The Yellow Nest nos parece fabuloso que su estancia fuera tan agradable, gracias por calificarnos con excelencia en la puntuación. Nos esforzamos cada día para generar experiencias extraordinarias e inolvidables a nuestros huéspedes. Los esperamos para su próxima visita en Tulum. Saludos de parte de todo el equipo
par un voyageur
Publié le 23 août 2024 sur Expedia
You need to contact the property 24 hours prior to confirm that you’re coming. Otherwise they will assume you will not show up. They will not reach out to you. I tried to call them to let them know we were coming in late and no one picked up. This is one of those Instagram vs reality situations. Room was beautiful but dirty. Of course this is in the middle of the jungle so expect bugs and spiders creeping everywhere. Sheets and pillows smelled so bad, like sweat. All pools were dirty. The pool bed in our villa was wet and smelly. In the morning when I talked to the staff, he smelled like alcohol and he couldn’t walk straight. This could have been a wonderful experience and I was really looking forward to it only to be disappointed. For the price you pay, it’s not worth it. Hopefully they train their staff better and maintain the property like they advertise.
Commentaires de Gestion de l’hôtel
27 août 2024 par Manager, Gestion de l’hôtel
Dear Lee:We are truly sorry your experience did not meet your expectations. We take service very seriously and truly care for customer experience.We will work closely with our team to learn from this comment and keep working on improving our standards. Thank you for choosing us and helping us improve.Best regards,The Yellow Nest Team
par un voyageur
Perfect for couples!!!!
Publié le 20 août 2024 sur HotelsCommentaires de Gestion de l’hôtel
24 août 2024 par Manager, Gestion de l’hôtel
Good day dear Natashal! We are very happy to know that he has had a great experience in The Yellow Nest. Our spaces are ideal for sharing and we are honored with your presence in our hotel.We are very grateful for your qualification and comment. We send you a hug of the whole team in the Yellow Nest! See you on your next visit on Tulum
par un voyageur
Publié le 19 août 2024 sur Expedia
I stayed at the Yellow Nest for 5 nights. Staff was amazing and very attentive. We were a group of four 4 girls and felt completely safe. They provided transportation when we wanted to escape downtown, and recommended amazing cenotes. I would recommend to stay a max of 3-4 nights because the property is deep in the jungle. And bring a lot of insect repellent. Other than that everything was good and Josi, Ossi, Miguel, and so many other people made this trip a time to remember.
Commentaires de Gestion de l’hôtel
24 août 2024 par Manager, Gestion de l’hôtel
Dear Julia thank you very much for your kind review and for giving time to share your experience with us. Thank you for choosing for your stay, we are glad to know that the service of our staff, the facilities and especially your safety exceeded expectations. It was a pleasure to have them in our hotel in the middle of the jungle. We continue at your service for your next visit.
par un voyageur
Publié le 18 août 2024 sur Expedia
The service was exceptional. Right from when we arrived until we departed, we were provided with so much attention at any minute of the day and night. My company and I are vegetarian , the chef Julio, made us really good vegetarian authentic mexican food. Besides that, Miguel provided us with such a nice tour of the Taak Bi ha cenote and the Manager Ernesto was really accomodating and provided us with every service possible. The villa was astonishingly beautiful. Our stay at the Yellow Nest was the highlight of our trip and I highly highly recommend visiting it.
Commentaires de Gestion de l’hôtel
24 août 2024 par Manager, Gestion de l’hôtel
We are very happy that you enjoyed Yellow Nest and our personalized service, we really appreciate the words from our staff and we are happy with your recommendation.
par un voyageur
Publié le 18 août 2024 sur Hotels
Experiencia increíble, muchas gracias a todo el equipo de Yellow Nest!!!!
Servicio impecable!!!!
Recomendado al 💯
Commentaires de Gestion de l’hôtel
24 août 2024 par Manager, Gestion de l’hôtel
Quentin nos da mucho gusto saber que disfrutaron su estancia, nuestro objetivo es esforzamos para que su experiencia sea única. Nos alegra saber que nuestro servicio y las instalaciones fueron de su agrado. Le agradecemos mucho sus comentarios, la calificación y la recomendación a nuestro hotel. Reciban un abrazo de todo el equipo The Yellow Nest
