Note fondée sur 30 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,6 Propreté de la chambre
4,2 Service et personnel
4,2 Confort de la chambre
4,7 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur de Meribel
Publié le 5 nov. 2018 sur Expedia
A éviter absolument
La moitié du bâtiment est complètement en travaux, la plage est inaccessible, plein de rochers, ils sont très désagréables, ils n’ont aucun sens du client et de l’hospitalité
À fuir il y a largement mieux sur Tulum
Cela ne vaut vraiment pas le prix
Commentaires de Gestion de l’hôtel
8 nov. 2018 par review Valerie, Gestion de l’hôtel
We are sincerely sorry that the client didn't enjoy our place but we think that this review is the result of not having granted an extra discount which we couldn't grant because we already gave her our Penthouse which is more expensive than the appartment she booked. At that point she became aggressive insulting our manager. Concerning hospitality, besides the penthouse we allowed her to invite friends to our place to enjoy the private beach and the pool which is absolutely prohibited. The check out day she didn't want to leave the appartment at 11pm and we allowed here to stay until 1pm (we needed the appartment for another guest). There is no construction on our property. we are simply refreshing one of our appartments which shortly will be finished. we are not willing to accept any kind of black mailing.
par un voyageur
Publié le 15 août 2024 sur Expedia
We loved staying at Tulsayab. The view is amazing, the condo was spacious and comfortable, and the air conditioning in each room was really appreciated. The team is very attentive and works hard, making the grounds and pool wonderful. The dirt road getting there was washed out, making for a very bumpy ride the week we were there.
par un voyageur
A piece of heaven!
Publié le 14 juill. 2024 sur HotelsWe had a holiday in paradise. Absolutely a fantastic place if you are looking for a pieceful authentic place to relax at the beach. You can just walk out snorkling and there are different opportunities for using kayaks and more equipment. The owners are extreemely helpful and nice. We would like to come back and can only give the place our very best recommendations.
par un voyageur
Cozy and beautiful
Publié le 25 avr. 2024 sur HotelsWe had a wonderful stay. They contacted us to tell us our room was ready 2 hours before check-in. The home is spacious, clean, and everything works just great. Since we chose the ground floor unit you do have to be more cautious with bugs (cover food or put in fridge). It’s indoor / outdoor living at its finest. It felt very private. We didn’t see more than 3 other people at a time. Often it was just us at the private beach. My kids enjoyed using the kayaks and stand up paddle.
par un voyageur
Publié le 16 avr. 2024 sur Hotels
par un voyageur
tranquilidade
Publié le 14 févr. 2024 sur HotelsThe stay was perfect
I believe that trash removal from the apartment needs to be improved.
We also had power outages in a few periods
Thanks
par un voyageur
Publié le 31 déc. 2023 sur Hotels
par un voyageur
Publié le 23 déc. 2023 sur Expedia
par un voyageur
Publié le 25 nov. 2023 sur Expedia
par un voyageur
Publié le 28 mai 2023 sur Expedia
Beautiful property. The hosts were gracious. I loved the raked sand - and outside property cleaning each morning. This made the place feel “new” each day. A great idea to do this each day. Loved the wildlife. I also loved the serenity of the space and how safe the location was. We will be back sometime in the future! Please thank the hosts for us!
